I think I need to learn how to use what we have
March 20, 2020

I think I need to learn how to use what we have

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Used across the organization. It allows us to capture complex incentive sources from both internal and external sources to provide a single view to individuals. Partner, direct, referral, pen. Reseller. A myriad of comp sources combined.
  • Details
  • Modeling
  • Exports to spreadsheets
  • Flow from one screen to another
  • Consistency of data from one page to next.
  • Allowing all months to be seen in my invent rather than 3q and 3 mos.
  • I spend a lot of time trying to make sure it’s right.
  • Don’t always trust numbers. I think it's a implementation shortfall, not the product.
  • Doesn’t allow for a comp case in Salesforce from Xactly.
  • Chat help non-existent.
  • Xactly Incent
  • Xactly Connect
Doesn’t handle joint quota well and in our instance doesn’t match booking reports. It does allow me to credit order numbers to my comp check and address deltas.