Item: Xactly Incent
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Used across the organization. It allows us to capture complex incentive sources from both internal and external sources to provide a single view to individuals. Partner, direct, referral, pen. Reseller. A myriad of comp sources combined.

Pros and Cons

Details
Modeling
Exports to spreadsheets

Flow from one screen to another
Consistency of data from one page to next.
Allowing all months to be seen in my invent rather than 3q and 3 mos.

Return on Investment

I spend a lot of time trying to make sure it’s right.
Don’t always trust numbers. I think it's a implementation shortfall, not the product.
Doesn’t allow for a comp case in Salesforce from Xactly.
Chat help non-existent.

Alternatives Considered

Informatica Cloud MDM - Customer 360 for Salesforce

I didn’t select it but Xactly has better UI.

Xactly Product Usage

Xactly Incent
Xactly Connect

Likelihood to Recommend

Doesn’t handle joint quota well and in our instance doesn’t match booking reports. It does allow me to credit order numbers to my comp check and address deltas.

I think I need to learn how to use what we have

Overall Satisfaction with Xactly Incent