A tool that needs to be used to actionable extent.
April 03, 2020

A tool that needs to be used to actionable extent.

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Being used throughout the company for sales tracking and commissions. The goal is to give easy access to commissions and bookings to understand what we are being paid.
  • Easy to get to.
  • Not overly cluttered UI.
  • Easy to understand.
  • It's rarely available, only a few days per quarter to actually see data.
  • Interface is not welcoming.
  • Less clicks/scrolling to get to needed information.
  • Have links or guided clicks to get to information from graphs, etc.
  • Wasted time checking it for commissions that are not there.
  • It does take extra time to find a simple answer, a bonus.
Callidus was always updated, easy to use. The previous company also gave us actionable data or availability.
My biggest issue is our company does not use it well. I rarely use Xactly because there's rarely data there or available.