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Yesware's Email Tracking and Analytics Are A Must
March 31, 2020

Yesware's Email Tracking and Analytics Are A Must

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Team

Overall Satisfaction with Yesware

Yesware was one of several email tracking tools we tried at my last job, and it worked extremely well to enable our sales team to communicate with prospects in a timely and professional manner. It allowed us to reach out to prospects when their attention was grabbed by our emails and made a cold call somewhat warmer.
  • Email Tracking Notifications
  • Create and Consolidate Templates
  • Providing Email Analytics
  • When you forward an email to a coworker, it marks it as if a client opened the email (skews data)
  • CRM Integration
  • Limited Fonts
  • More Client Appointment Bookings
  • Greater Email Analytics
  • Able to Determine Which Templates Work Best
  • Streak
I found Yesware and Streak to be fairly comparable but Yesware's data analytics were superior.
I haven't had to use their support features personally but I do remember our analysts appreciating their support and communicating that they always had issues addressed by Yesware's support team.

Do you think Yesware delivers good value for the price?

Yes

Are you happy with Yesware's feature set?

Yes

Did Yesware live up to sales and marketing promises?

Yes

Did implementation of Yesware go as expected?

I wasn't involved with the implementation phase

Would you buy Yesware again?

Yes

I found Yesware to be most effective when I was in correspondence with a client and received notifications that they were viewing our email thread. It allowed me to call them and anticipate that our conversation was already on their mind, and I had their attention/wasn't disturbing them.