Say yes to Yesware!
June 19, 2023

Say yes to Yesware!

Gabrielle Gregory | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Yesware

Yesware is an organization tool for the sales dept at my company. Through it, we are able to send mass emails out to customers, track their clicks and responses, and see their open rates to get a better insight into what is important to them. We are able to address what verticals and/or topics stand out the most to their organizations in particular, and send info that suits their needs.
  • Tracks email open rates
  • Tracks click rates
  • Mass email campaigns
  • Organizational tool
  • Being able to send mass flows, need better interface
  • Inserting images in emails, sometimes doesn't show up
  • Email tracking
  • Link tracking
  • Organizational tool
  • Getting in touch with more potential customers
  • ROI
  • Spreading awareness that our company exists
  • More clients
Groove has a simple and more user-friendly interface. It also allows mass emails to be sent more easily. Yesware provides this as well but some of the features were off - like the preview ones. It just needs an interface update. I believe if this feature was fixed, Yesware would be on the same level as Groove.

Do you think Yesware delivers good value for the price?

Yes

Are you happy with Yesware's feature set?

No

Did Yesware live up to sales and marketing promises?

Yes

Did implementation of Yesware go as expected?

Yes

Would you buy Yesware again?

Yes

The interface needs updating when sending out large campaigns to hundreds of potential clients. Sometimes, I would preview my email and all looked correct. After I'd sent the emails out, the formatting was off and sometimes the image I inserted on the template didn't show up properly. This caused my email to look unprofessional. Other than that, Yesware has been an amazing tool to use and help keep my workflow stay organized.