Love Yotpo
October 15, 2019

Love Yotpo

Ignacio Sime | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yotpo

This is a useful tool to drive quality insights from our customers, more than review the product experience they review all the customer experience.
  • Easy to use
  • Good Magento plug-in
  • Best in class support
  • Lack of automatization tools
  • Hard to create 1 to 1 customer feedback
  • Require some dev experience to personalize
  • 30% of the revenue is driven by products who has some yotpo generated content
  • Our product review numbers grew by 50%
It has better review management
Our kam was always available for any business request and the support channel is quick and diligent.

Do you think Yotpo delivers good value for the price?

Yes

Are you happy with Yotpo's feature set?

Yes

Did Yotpo live up to sales and marketing promises?

Yes

Did implementation of Yotpo go as expected?

Yes

Would you buy Yotpo again?

Yes

Well suited for midsize companies who wants to improve their customer engagement but less suited for companies who needs an interactive experience with the customers.