A Must-Have For Any Small Biz!
May 12, 2021

A Must-Have For Any Small Biz!

Daphna Gall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

We use Zapier to connect our cloud software and automate repetitive tasks. Our whole team uses it, and it makes it possible for our small team to handle a lot of different types of work.
Some of the most common things we do with Zapier include automated notifications to our company Slack for important notifications and new sales leads. We use it a lot to create tasks in Asana for reviewing new leads, partner applications, etc.
  • Quick to get started, and there are plenty of examples to follow.
  • Works with almost any program you use, either out of the box or via API.
  • Filters and branching help build logic into automations.
  • Finding and saving your Zaps can take some getting used to.
  • Replaced much more expensive software alternatives.
  • Gives team members more control over the details of their automations.
Zapier is by far the best of any services like that I've seen. I really do recommend it to every small business I know!

Do you think Zapier delivers good value for the price?

Yes

Are you happy with Zapier's feature set?

Yes

Did Zapier live up to sales and marketing promises?

Yes

Did implementation of Zapier go as expected?

Yes

Would you buy Zapier again?

Yes

I would recommend Zapier for small teams where everyone is very hands-on and would be able to elevate an issue if something breaks. It's a great tool, but it's a little risky to rely on it for a lot of your internal processes, simply because you may not know if something has stopped working because of a software update or change in the integrations.
For small little fixes, personal productivity, and notifications/tasks it's a home run.

Zapier Feature Ratings

Pre-built connectors
5
Connector modification
5
Support for real-time and batch integration
9