ZipRecruiter's Job Posting Aggregation is Great, but Searching and Alerting needs Lots of Improvement!!!
May 23, 2021

ZipRecruiter's Job Posting Aggregation is Great, but Searching and Alerting needs Lots of Improvement!!!

Bill Bosler | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

I'm a semi-retired Solutions Architect looking for Part-Time Remote Work.

ZipRecruiter has many such job postings.

I have asked their Technical Support how to structure the Query so that it Answers MY Request.

[I believe] they just send me the same formal reply that [does] NOT Come close to Answering My Specific Question.

I applaud their efforts to use AI to minimize their Human Costs.

But, [I feel] they are failing for BOTH Search and Alerts!!!

  • Trying to learn how to Apply AI
  • Does a good job of collecting Job Postings from many other sites
  • When they know about an application you've submitted, they do a good job of tracking and reporting status
  • [I feel] they do NOT help the User configure Custom Alert or Search Filters
  • [I believe] their Custom Alert and Search Filters DO NOT WORK AS SUGGESTED
  • [I believe] their Customer Support is TERRIBLE :( Appears to be very primitive AI
  • [I feel there] does NOT seem to be a way to communicate with a Human :(
  • Extensive Listing of Job Postings from Multiple sources
  • Tracking of Resume Processing, when it knows about the application
  • So far, it's only increased my frustration with finding work.
  • Hints that there are opportunities for me; but, NOT being able to filter to the subset of interest is upsetting :(
Talent.com, Experteer, Ivy Exec, Nexxt, HH

ZipRecruiter aggregates Posting from the above sites and more. Very Positive.

Do you think ZipRecruiter delivers good value for the price?

Not sure

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

No

Did implementation of ZipRecruiter go as expected?

Yes

Would you buy ZipRecruiter again?

Yes

It appears to be well suited for the young professional.

While it appears to contain meaningful jobs for me, getting it to filter the extensive set does NOT WORK :(