Item: Zoho Analytics
Rating: 8
Author: Nikhil Jain

Use Cases and Deployment Scope

We used Zoho Analytics as a great substitute for offline reports and data management in diaries. Through its digital interface we can track and monitor the data and add users to collaborate with team and customers. This also helped us to get a insight of our business working and loopholes where we can improve.

Pros and Cons

Detailed reports
Team management
Custom accounting and business management
Integration with other applications

User interface
Pricing
Customer support laungage
Data export

Return on Investment

Reduction in cost of labour
Digital reports are convinent
Custom dashboard
User friendly

Usability

As a user we can rate Zoho Analytics around 8 for eases of use and the overall experience. it offers more data preparation tools and supports custom report building also it provides automated insights, Overall, it offers a user-friendly experience with room for improvement in certain areas specially in reports and customer experience

Scalability

we can rate Zoho Analytics around 7 based on our experience. The platform is well made to handle datasets and data sources of any size. allows more integration with external platforms. It offers decent scalability for most business needs, though there could be room for further enhancement to match more scalability requirements for new clients specially the custom provisions

Alternatives Considered

Zoho Mail

Key Insights

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Analytics again?

Yes

Likelihood to Recommend

Overall Zoho ecosytem is all good for new age startups to start and manage the stuff online. Particularly for Zoho Analytics its a good platform for geting detailed insights and working of the company, and with its integrations with other Zoho and third part apps it make it more convenient to interact with customer

Good platform for startups

Software Version

Overall Satisfaction with Zoho Analytics