The best products
October 02, 2020

The best products

Karen Mora | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social to post all our social media content across all our platforms. As an online team, we all share responsibility for posting and Zoho Social gives us an easy and reliable interface for team social media engagement...

Pros

  • Really easy to use!
  • Directly reply to comments and messages from Zoho Social.
  • Presentation - The initial layout is clean and simple to understand.

Cons

  • Limited free trial.
  • Make it possible to manage multiple brands in one account.
  • Lower monthly cost.
  • Dashboard analytics for LinkedIn.
  • Cost effective
  • Beautiful, comprehensive reports
It's great for every freelancer who wants with low cost to make a great impact through social media. Also, it can be used by professionals to promote their clients and to create a great social campaign with ease.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Definitely give this a shot. There's a free version, free trials, and promotions where you can extend your free trials. For example, just by leaving some reviews, you can get up to 100 days of Zoho Social Professional for free! Incentives like these are awesome, in my opinion. There's nothing to lose if you give this a try.
I manage quite a few social media accounts, and needed a system where I could manage all of them. I used Hootsuite before, but moved over to Zoho Social as I've adopted many of Zoho's other products. Great service where you can manage your accounts, schedule posts, respond to messages, and extract reports. I highly recommend you try out the free tier as well as one of their trials.
I've found Zoho Social to be very well suited for our needs. It has similar functionality to other platforms but is more cost-effective in terms of the number of users and the number of brands that are included in its cheaper packages, which makes it the best choice for us. It is also reliable and easy to use.

Zoho Social Feature Ratings

6.0
Sentiment analysis
5
Broad channel coverage
7
9.0
Content planning and scheduling
10
Audience targeting
8
Content optimization
9
8.5
Automated routing and prioritization
10
Customer interaction histories
7
9.0
Lead generation
10
Content marketing
8
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
5.0
Campaign success analytics
6
Competitor analysis
4
10.0
Role-based user permissions & privileges
10
Mobile access
10

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