Zoho Social - great software if you want to quickly post on various social media at once.
September 30, 2020

Zoho Social - great software if you want to quickly post on various social media at once.

Tomasz Karczewski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

Time-saving software that we use to keep our clients updated thru all the popular social media. It is so much nicer to have FB, Insta, GMB, Tweeter, LinkedIn all under one management program. Most of the features are intuitive, but there is a potential to expand for it. I'd wish to write to multiple GMB locations at the same time for example. For the price, it seems to be a really good choice for the small business as ours. I spend less time now posting to a various places, instead of copy/paste job from one platform to another to satisfy the search engine gods...
  • it has most popular social media platforms integrated
  • it monitors the user reactions/response on a various platforms
  • you can reply to reviews and posts from the software without going directly to a social media channel
  • it can engage multiple users so team work is possible
  • schedule when you want the post to be published - really useful.
  • it would be great to have a possibility to post to a multiple GMB locations at the same time
  • less time spent on social media posting.
it works well all together, the overall integration of Zoho products is good.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

even with the free plan it saves me a lot of time to promote the business on social media.
I haven't used it for Zoho Social, but for Zoho Mail and Zoho Books. I always been answered.
If you only have a little time during the day, managing all the social media channels can steal significant amount of time - with this software it takes less time and efforts to be systematic and organised with the social channels publishing. It has a free plan, so I don't see a reason why not to try by anybody.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
Not Rated
Content optimization
7
Automated routing and prioritization
Not Rated
Customer interaction histories
10
Lead generation
8
Content marketing
Not Rated
Twitter
8
Facebook
8
LinkedIn
8
Google+
5
Instagram
6
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
8
Mobile access
7