Zoho Social Review
November 30, 2020

Zoho Social Review

Nestene Botha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I'm the Chief Executive Dreamer and co-founder at Explore ProTech Entrepreneurial Haven. I've been using Zoho Social on the Free Trial Version for the past 30 days. I have experience with many different social marketing platforms and Zoho compares really well. I love it. It's user-friendly and gives me all the different reports I need in order to be able to run successful social marketing campaigns. Absolutely in love with the product.

Pros

  • Provides reports with insightful insights that helps me to make the best decisions regarding past and future campaigns.
  • Easily schedule posts on all platforms.
  • Suggests best times for posts to be scheduled to attract maximum engagement.

Cons

  • Would be great if I could see personalized suggestions on how to improve my social media marketing.
  • Would be great if there was even more lead generation support.
  • Would be great if there were even more work I could do from my side in order to gain further free trial periods.
  • Currently our ROI for using Zoho Social is positive.
  • We are still however, in very early stages of using the software.
  • We expect an even greater return on investment in the near future.
Zoho Social is way better than Vendasta, simply because of the user-friendly features. It takes minutes to load, create and schedule posts at the times when most engagement will be achieved. I can tag people straight from the platform and on Vendasta I used to have to refresh the connections of software almost everytime I logged in, whilst I haven't had to do this once on Zoho Social yet.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Vendasta, EngageBay Inc., Xero
Zoho Social is very user friendly. It just does what it says it will do on the package and it does so brilliantly. I really love the no mess, no fuss interface. Its like having a great virtual assistant. It just makes life so much easier and user-friendly! #ZohoSocial #HappyDays
The support from Zoho Social has been incredible without fail. Their support and whole platform gives me the feel of a really down to earth software and platform for the people - where everyone is welcome and everyone gets help. Its been a really good experience so far and I'll definitely be staying on.
If you want to easily schedule social posts to go out on Linkedin, Twitter, G-Suite, Facebook & Instagram - Zoho Social is perfect.

If you want to easily tag people mentioned in your social posts on Linkedin, Twitter, G-Suite, Facebook & Instagram - Zoho Social could still improve a bit in making this functionality easier to use... Although on most other similar software platforms this functionality is completely missing so they already a step ahead here too.

Zoho Social Feature Ratings

8.0
Sentiment analysis
6
Broad channel coverage
10
8.7
Content planning and scheduling
10
Audience targeting
7
Content optimization
9
10.0
Automated routing and prioritization
10
Customer interaction histories
10
8.5
Lead generation
7
Content marketing
10
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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