Simple and convenient social media mangement tool
October 14, 2022

Simple and convenient social media mangement tool

Jeanine Malan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

As the person responsible for wine.co.za's social media management, I have to publish content on various social media platforms. It tends to get very time-consuming. But planning and scheduling content on Zoho Social saves me a lot of time. Since using Zoho Social, I now have more time to spend on my other responsibilities. I feel a lot less overwhelmed; in fact, I'm more productive these days.
  • Scheduling of social media content for various platforms all in one place.
  • Helpful, friendly customer service.
  • Different ways to view social media schedule, i.e. monthly or weekly.
  • Inability to tag users on Instagram photos.
  • Better time management
ZohoSocial is more simple to use. I prefer its user interface; with the menu on top instead of on the left, I find it easier to switch between pages. ZohoSocial is also the most affordable among all the different products that I have used, and they even provide multiple free trials. I appreciate any chance I can get to save my company costs.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

ZohoSocial is a convenient social media scheduling tool with a simple user interface and all the functionality that is needed.
When contacting the support team, they are quick to respond.
For our e-commerce store, I can easily schedule the same post on Facebook and Instagram in minutes. Before scheduling it for publication, I can tweak the post for the two different platforms. For example, when tagging brands, I can write and tag them differently on the respective platforms to make sure they'll display correctly when published. For the Instagram post, I can add a whole different set of hashtags.

Zoho Social Feature Ratings

Broad channel coverage
5
Content planning and scheduling
9
Content optimization
9
Customer interaction histories
5
Lead generation
7
Content marketing
7
Twitter
9
Facebook
9
LinkedIn
9
Google+
Not Rated
Instagram
6
Campaign success analytics
9
Competitor analysis
Not Rated
Role-based user permissions & privileges
9
Mobile access
9