Zoho Social - Better than others
November 22, 2024

Zoho Social - Better than others

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I used the free trial version and have really enjoyed having everything in one place. It is user friendly, the app is nice to have on the go.
I love the calendar view for scheduling as you can see what day each post goes out across the board.
I like that there is an option to integrate Google drive so I can choose imagery directly from the cloud.

Pros

  • User Friendly
  • Convenient App
  • Integration with Google Drive

Cons

  • If you choose to put one post across all platforms, you aren't able to edit only one post. You will need to upload that one post you wanted to edit separately. Annoying in the case of removing links for Instagram or taking away hashtags for Google my Business.
  • I don't need to go to each individual platform to schedule. Doing it from one place has saved me time.
  • The integration with Google drive also saves time. I don't need to download an image each time and then upload it. It can just be taken straight from the drive.
  • It hasn't affected me yet, but the pricing is expensive so I would need to include this to be covered by client, making my retainer more expensive.
I had no issues using the platform in the trial period. It has saved time, is user friendly and I love the integration of Google drive. I am not giving it a 10 as I would have liked the functionality of being able to edit one of the platforms when doing cross posting instead of having to schedule the post separately.
Loomly is so far the best out of all the platform options. However, Zoho is a strong contender. Loomly has more features. Pricing also comes into play.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

This would be ideal for a person who is running a few social media accounts for a single client as it does get pricey the more brands you add on. If you are handling multiple brands, you would need to consider the cost of the brand to be added to your package.

Zoho Social Feature Ratings

10.0
Sentiment analysis
Not Rated
Broad channel coverage
10
10.0
Content planning and scheduling
10
Audience targeting
Not Rated
Content optimization
Not Rated
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
10.0
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
10.0
Campaign success analytics
10
Competitor analysis
Not Rated
10.0
Role-based user permissions & privileges
10
Mobile access
10

Comments

  • Silvia Lupone | TrustRadius Reviewer
    Silvia Lupone
    commented a year ago
    I can edit by clicking the "customizing content" link below the post you are working on. I can remove the hashtags from GMB and the links from Instagram without problems. That is why I stepped up from the free tier.

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