Zoom Helps with Client Relationships
September 19, 2018

Zoom Helps with Client Relationships

Bart Caylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom

We really like how Zoom has enhanced our ability to work remotely. As a virtual agency, we use Zoom for internal meetings with staff around the world, as well as meetings with clients all around North America. It helps us gain trust with our clients without the expense of travel.
  • Much more stability than other solutions (we tried Skype, Facetime, etc.)
  • Lower cost than GoTo Meeting and other business solutions.
  • Great to have it "automatically" record our meetings so we can always go back and refer to the meetings.
  • Really like the ease of the Chrome extension to schedule meetings on the fly and in Google calendar.
  • Would like to see some ways to have more fluid users/login for our team.
  • Pricing is difficult to understand as you start getting into "add-ons."
  • Earned trust with meeting virtually in person. Can read body language.
  • Much more effective meetings across the board.
  • I also am using it for webinars.
No, have not used the Rooms function.
Skype was not stable enough for our needs. GoToMeeting was too expensive, and Join.me was often difficult for users to connect with.
Very good for business communication. Love it as well using the mobile app when you are not able to be in front of a screen.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
9
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
9
Live chat
9
User authentication
Not Rated
Participant roles & permissions
Not Rated