We just implemented Zoom and our team loves that it's our Go-To
Overall Satisfaction with Zoom
We use Zoom for conferencing and presentations internally, with remote employees, and with customers and vendors.
It is suggested as our primary product and we recently underwent company wide training.
However, we will default to other similar platforms if our client or vendor has a different preference or default.
- Ability to select one excellent platform as a preferred vendor.
- Ability to train possible users quickly and effectively.
- Ability to implement quickly and effectively.
Zoom Feature Ratings
- Presentations and calls with remote staff.
- Presentations and calls with vendors.
- Presentations and calls with clients.
Evaluating Zoom and Competitors
it is our preferred platform and replaced Skype and GoToMeeting
It is more stable and easier to train users on
More cost effective
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response