Zoom just does it better
June 07, 2021

Zoom just does it better

Tony Albers | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We're a geographically widespread organization--our two main offices are about 350 km apart. We've used Zoom for all kinds of meetings from one-on-one conversations to webinars for our whole organization. We've had meetings running for whole days without issues. We use a wide range of client OSes from Windows to MacOS to Linux and FreeBSD. The FreeBSD port doesn't have sound support (yet). During the SARS‑CoV‑2 pandemic, Zoom has proven invaluable to us because most of our employees suddenly had to work from home only and because of travel restrictions.
  • Almost complete multi-platform support
  • Very easy to use
  • Generally very good performance
  • High stability
  • Full support for FreeBSD and Solaris/OpenIndiana
  • List of recent meetings available on the user's webpage on Zoom.us (especially good for recurring meetings)
  • Slack-like functionality, so we can get rid of MS Teams
  • XMPP (or similar open standard) support for chat
  • Multi-platform support
  • Stability
  • Ease of use
  • Easier to work from home = happier employees
  • Meetings available everywhere = flexibility > increase in efficiency
Skype is Windows only, so it's completely unusable for us. It's got poor audio and video quality too. Microsoft Teams, at least on Linux, is incredibly slow. I once timed it--it took 45 seconds from hitting enter in the browser location bar until the Teams channels were usable. Teams video meetings are unstable, laggy, and the sound is always bad. Zoom really shines here.

Do you think Zoom delivers good value for the price?

Yes

Are you happy with Zoom's feature set?

Yes

Did Zoom live up to sales and marketing promises?

Yes

Did implementation of Zoom go as expected?

Yes

Would you buy Zoom again?

Yes

  • For a company, I can think of no better product than Zoom. It supports a huge amount of users and it works well.
  • I've done whole-day two-person meetings where we worked on an issue together. The screen-sharing function is really great in that situation.
  • We've used Zoom for meetings where some participants were outside using a cellphone, others were traveling by train, and others were in the office. Generally without issues.
  • If you need something that is open source, look elsewhere.
  • If you're a small organization, Zoom might be too expensive.

Zoom Feature Ratings

Not Rated
High quality audio
7
High quality video
6
Calendar integration
7
Meeting initiation
8
Record meetings / events
7
Desktop sharing
8
Live chat
7
User authentication
8
Participant roles & permissions
7