Amazing! This will save you so much time and money!!
June 03, 2024
Amazing! This will save you so much time and money!!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Video Webinar
- Zoom Whiteboard
- Zoom Clips
Overall Satisfaction with Zoom Workplace
Zoom Workplace allows for direct integration with Google Workspace and products. This allows for all events to easily sync between the two services. We are also very happy with the Zoom Workplace phone system and it's integrations within Salesforce. This has allowed our sales team to easily make calls and keep track of records within Salesforce. They can also leverage the Zoom Workplace app to make calls/send SMS from their mobile phones on the go. The transcripts and call recording features are great too.
Pros
- Zoom Workplace Phone has superb call quality and reliability
- Zoom Workplace meetings are great for large events/webinars
- The calendar sync between all products is super easy to set up
Cons
- Zoom Workplace phone and ECI integration on Salesforce
- better notification management in Zoom Workplace chat
- would be nice if Zoom Workplace phone window was smaller when incoming call is ringing
- easy communication with clients
- dependable phone and sms system
- large meeting capacity even at basic licensing
- Five9, Amazon Connect and 8x8 Contact Center
Cheaper, faster, easier for the team to adapt to and use.
Do you think Zoom Phone delivers good value for the price?
Yes
Are you happy with Zoom Phone's feature set?
Yes
Did Zoom Phone live up to sales and marketing promises?
Yes
Did implementation of Zoom Phone go as expected?
Yes
Would you buy Zoom Phone again?
Yes
Comments
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