So Far So Good With Zoom Phone
September 03, 2025
So Far So Good With Zoom Phone
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Whiteboard
Overall Satisfaction with Zoom Workplace
Used as external/internal phone system
Used for meetings
We've begun using Whiteboard and Tasks
Used for meetings
We've begun using Whiteboard and Tasks
Pros
- Easy to connect to fellow employees
- Voicemail Transcription is very efficient
- Easy to add new users
Cons
- Would like to find a way to integrate with our ERP
- Training on new features
- Definitely more collaboration
- Caller ID has worked better than past systems
- Easier to set up meetings with external users
Zoom Phone seems much better. Nextiva never trained us, or explained the new features. It always seemed to be "in development." Zoom seems more ready for action.
Do you think Zoom Phone delivers good value for the price?
Yes
Are you happy with Zoom Phone's feature set?
Yes
Did Zoom Phone live up to sales and marketing promises?
Yes
Did implementation of Zoom Phone go as expected?
Yes
Would you buy Zoom Phone again?
Yes
Comments
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