What users are saying about

10000ft

2 Ratings

Basecamp

699 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Basecamp

699 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Basecamp

I think Basecamp is ideally suited to smaller teams and companies (like 25 users or less) looking for something quick, easy, and cost effective. It's seems that's what it's designed for. It's great for small freelancing teams or individuals. It can improve the signal-to-noise ratio of your team's communications and cut down on redundant emails, texts, meetings, and phone calls. It provides a one-stop repository for shared documents, discussions, and tasks. It's easy to learn and use and even basic users can identify some functionality in it.If you have a larger team like we do, it can still be useful, but it becomes a bit harder to get everyone to adhere to it consistently. While this is true of just about any Project Management tool, Basecamp's lack of robust user management and clunky interface exacerbate it's weaknesses for larger teams.

Feature Rating Comparison

Project Management

10000ft
3.5
Basecamp
7.9
Task Management
10000ft
6.0
Basecamp
8.7
Resource Management
10000ft
6.0
Basecamp
7.9
Gantt Charts
10000ft
2.0
Basecamp
8.3
Scheduling
10000ft
2.0
Basecamp
7.8
Workflow Automation
10000ft
2.0
Basecamp
7.8
Team Collaboration
10000ft
1.0
Basecamp
8.8
Document Management
10000ft
2.0
Basecamp
8.1
Email integration
10000ft
1.0
Basecamp
8.1
Timesheet Tracking
10000ft
7.0
Basecamp
6.8
Change request and Case Management
10000ft
2.0
Basecamp
7.9
Budget and Expense Management
10000ft
7.0
Basecamp
7.9
Support for Agile Methodology
10000ft
Basecamp
7.6
Support for Waterfall Methodology
10000ft
Basecamp
7.5
Mobile Access
10000ft
Basecamp
6.8

Professional Services Automation

10000ft
5.0
Basecamp
7.7
Quotes/estimates
10000ft
6.0
Basecamp
7.7
Invoicing
10000ft
2.0
Basecamp
8.0
Project & financial reporting
10000ft
7.0
Basecamp
7.9
Integration with accounting software
10000ft
Basecamp
7.1

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Intuitive interface that's easy to use for all levels of experience.
  • Allows you to track progress on tasks and identify speed bumps along the way.
  • Keeps all the communication around a project in a centralized location.

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • Basecamp has limited features
  • What I think about the website is that it is not designed well
  • I think there should be tracking on the basis of time also

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Basecamp10.0
Based on 27 answers
I can't foresee ever cancelling my account with Basecamp, but rather upgrading it when I get to that point when I'm ready to expand. One of the most exciting aspects for me is the company's continued commitment to the software in the form of consistent improvements and new features. While I've never needed to contact support, I do read each of the rare communications sent out by the team behind Basecamp, and their enthusiasm for their own software is palpable. I've recommended it to other freelancers, and I look forward to using Basecamp to continue increasing my productivity in the coming year and beyond.

Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
It is great for some things but lacks a lot of tools that would be helpful

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
We tested other products (cannot remember their names) but went with Basecamp because of integration, flexibility, ease of use and ability to manage many different vendors and departments both internal and external.

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • Better project communication.
  • Better straightforward client interaction about projects.
  • No budgeting, bad calendar, and no real resource management - so very difficult to deem ROI.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details