What users are saying about
6 Ratings
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1147 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Basecamp

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1147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • 10000ft ranks higher in 1 feature set: Project Management
  • Basecamp ranks higher in 1 feature set: Professional Services Automation

Project Management

8.9

10000ft

89%
7.8

Basecamp

78%
10000ft ranks higher in 12/14 features

Task Management

8.0
80%
2 Ratings
8.2
82%
112 Ratings

Resource Management

10.0
100%
2 Ratings
7.8
78%
93 Ratings

Gantt Charts

10.0
100%
2 Ratings
7.2
72%
38 Ratings

Scheduling

10.0
100%
2 Ratings
8.3
83%
89 Ratings

Workflow Automation

8.0
80%
2 Ratings
6.6
66%
66 Ratings

Team Collaboration

10.0
100%
2 Ratings
8.6
86%
112 Ratings

Support for Agile Methodology

10.0
100%
1 Rating
7.5
75%
46 Ratings

Support for Waterfall Methodology

10.0
100%
1 Rating
8.0
80%
42 Ratings

Document Management

8.0
80%
2 Ratings
7.8
78%
106 Ratings

Email integration

8.0
80%
2 Ratings
7.9
79%
93 Ratings

Mobile Access

8.0
80%
1 Rating
8.6
86%
91 Ratings

Timesheet Tracking

8.0
80%
2 Ratings
7.1
71%
42 Ratings

Change request and Case Management

8.0
80%
2 Ratings
7.4
74%
52 Ratings

Budget and Expense Management

8.0
80%
2 Ratings
7.8
78%
38 Ratings

Professional Services Automation

5.0

10000ft

50%
7.6

Basecamp

76%
Basecamp ranks higher in 4/4 features

Quotes/estimates

6.0
60%
1 Rating
7.9
79%
29 Ratings

Invoicing

2.0
20%
1 Rating
6.7
67%
25 Ratings

Project & financial reporting

7.0
70%
2 Ratings
8.2
82%
33 Ratings

Integration with accounting software

N/A
0 Ratings
7.7
77%
27 Ratings

Attribute Ratings

  • 10000ft is rated higher in 2 areas: Likelihood to Recommend, Support Rating
  • Basecamp is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.6

10000ft

86%
2 Ratings
8.4

Basecamp

84%
139 Ratings

Likelihood to Renew

4.0

10000ft

40%
1 Rating
10.0

Basecamp

100%
27 Ratings

Usability

10000ft

N/A
0 Ratings
7.8

Basecamp

78%
15 Ratings

Availability

10000ft

N/A
0 Ratings
10.0

Basecamp

100%
10 Ratings

Performance

10000ft

N/A
0 Ratings
7.3

Basecamp

73%
8 Ratings

Support Rating

10.0

10000ft

100%
2 Ratings
8.6

Basecamp

86%
55 Ratings

Online Training

10000ft

N/A
0 Ratings
5.0

Basecamp

50%
1 Rating

Implementation Rating

10000ft

N/A
0 Ratings
7.7

Basecamp

77%
8 Ratings

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
Anonymous | TrustRadius Reviewer

Basecamp

Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Andrea Hester | TrustRadius Reviewer

Pros

10000ft

  • Capacity planning/resource planning.
  • Operational forecast and bring it up in a very visual manner.
Nicolas Costa Ossa | TrustRadius Reviewer

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
Anonymous | TrustRadius Reviewer

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

10000ft Editions & Modules

Additional Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Anonymous | TrustRadius Reviewer

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Usability

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Reliability and Availability

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Support Rating

10000ft

10000ft 10.0
Based on 2 answers
They have been super responsive every time we need them. We built ourselves some integrations with other internal systems, and whenever we needed clarification or help to complete said integrations, they were super responsive. They have a very technical background which makes it super easy to work with when you present to them technical challenges regarding integrations or the use of their API.
Nicolas Costa Ossa | TrustRadius Reviewer

Basecamp

Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Implementation Rating

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
Anonymous | TrustRadius Reviewer

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Return on Investment

10000ft

  • Accurate forecasting.
  • Source of truth.
Nicolas Costa Ossa | TrustRadius Reviewer

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

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