What users are saying about
2 Ratings
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Top Rated
880 Ratings
2 Ratings
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Score 6.1 out of 101

Basecamp

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Top Rated
880 Ratings
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Score 8 out of 101

Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.
No photo available

Basecamp

If you have a lot of different projects that run concurrently and have a lot of moving parts, I think Basecamp is especially beneficial to help not only the project manager keep track of progress, but for everyone in the group to understand where they are in the process and to make sure goals and expectations and deadlines are clear. It has meant that we have less meetings, which has made us much more efficient. I think if your projects really depend on dependencies, you'll need another program, however. And perhaps if you work at a very granular level, this may not have the level of detail you need
Jessica Meadows Rich profile photo

Feature Rating Comparison

Project Management

10000ft
3.5
Basecamp
7.9
Task Management
10000ft
6.0
Basecamp
8.7
Resource Management
10000ft
6.0
Basecamp
8.3
Gantt Charts
10000ft
2.0
Basecamp
7.7
Scheduling
10000ft
2.0
Basecamp
7.6
Workflow Automation
10000ft
2.0
Basecamp
7.5
Team Collaboration
10000ft
1.0
Basecamp
8.7
Document Management
10000ft
2.0
Basecamp
8.2
Email integration
10000ft
1.0
Basecamp
8.0
Timesheet Tracking
10000ft
7.0
Basecamp
7.8
Change request and Case Management
10000ft
2.0
Basecamp
8.1
Budget and Expense Management
10000ft
7.0
Basecamp
7.8
Support for Agile Methodology
10000ft
Basecamp
7.3
Support for Waterfall Methodology
10000ft
Basecamp
7.3
Mobile Access
10000ft
Basecamp
7.5

Professional Services Automation

10000ft
5.0
Basecamp
7.9
Quotes/estimates
10000ft
6.0
Basecamp
8.2
Invoicing
10000ft
2.0
Basecamp
8.0
Project & financial reporting
10000ft
7.0
Basecamp
8.1
Integration with accounting software
10000ft
Basecamp
7.2

Pros

10000ft

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
No photo available

Basecamp

  • Project Management
  • Discussions
  • To-Do Lists
Kelsie Hamilton profile photo

Cons

10000ft

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
No photo available

Basecamp

  • It is a very excellent program to plan projects in an organization, although Their reports regarding time issues are somewhat basic or elementary.
John Petit profile photo

Likelihood to Renew

10000ft

10000ft 4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
No photo available

Basecamp

Basecamp 10.0
Based on 27 answers
Basecamp is a comfortable tool that contractors and clients both like. It is easy to use and very attractive. For that reason, I'll continue to use it for clients. There isn't any software that I can think of that allows for such quick project creation and slick communication tools.
Ryan Gibson profile photo

Usability

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
It's a good tool, very user-friendly and very affordable, but there are just better systems out there that allow more customization and reporting to get you what you need. This could still be a great tool for some organizations if their needs are fairly simple and the budget is more of the main challenge.
Jared DeLong profile photo

Reliability and Availability

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 8.1
Based on 12 answers
It's interesting. In my 9+ years using Basecamp, I've seen them iterate through support processes in the same way they have with their core product: always focusing on user experience both for their team and the customer. As the product features have focused, so has the documentation, while at the same time they have increased the number of support professionals. If you ever have a problem, there is live chat, email, and even Twitter!
Joe Hallissey profile photo

Implementation

10000ft

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

10000ft

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
No photo available

Basecamp

I like Basecamp for our use case in Marketing and Design. For Engineering or Product Management, I like JIRA.
Prashant Mahajan profile photo

Return on Investment

10000ft

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
No photo available

Basecamp

  • Basecamp has saved us time.
  • The big benefit is reviewing progress on projects by external teams.
Andy Abramson profile photo

Pricing Details

10000ft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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