What users are saying about

10000ft

2 Ratings

Basecamp

Top Rated
727 Ratings

10000ft

2 Ratings
Score 5.1 out of 101

Basecamp

Top Rated
727 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

10000ft

I think 10000ft is good for bare minimum project monitoring, we used it a large company because we didn't need to have exact numbers - it was just a rough idea to see where freelance resources were over burning. If, however you work a much smaller company and really need to know detailed information it's not as effective, there are many other software options that really allow for much closer and precise tracking. I would recommend 10000ft for companies that just need to monitor large freelance teams, track hours and higher level projects that are also monitored on other project management tools. It's a tool I would only use in conjunction with something else.

Basecamp

If you require project management in the general sense, to better organize your workflow, this is the software for you. A few great uses of Basecamp include: to share with a photographer, so they can upload assets for your projects; to type it into your design work with InDesign; to plan out a schedule of advertisement for a year.
Where Basecamp is not good is if you need more of a flow chart model, where there is step 1, then 2, then 3. Basecamp cannot handle that easily. You end up making a lot of tasks and they are not linked, so you have to manually move dates if one task is not completed in time.

Feature Rating Comparison

Project Management

10000ft
3.5
Basecamp
7.8
Task Management
10000ft
6.0
Basecamp
8.7
Resource Management
10000ft
6.0
Basecamp
8.0
Gantt Charts
10000ft
2.0
Basecamp
8.3
Scheduling
10000ft
2.0
Basecamp
7.7
Workflow Automation
10000ft
2.0
Basecamp
7.4
Team Collaboration
10000ft
1.0
Basecamp
8.7
Document Management
10000ft
2.0
Basecamp
8.1
Email integration
10000ft
1.0
Basecamp
7.9
Timesheet Tracking
10000ft
7.0
Basecamp
6.8
Change request and Case Management
10000ft
2.0
Basecamp
7.9
Budget and Expense Management
10000ft
7.0
Basecamp
7.9
Support for Agile Methodology
10000ft
Basecamp
7.6
Support for Waterfall Methodology
10000ft
Basecamp
7.5
Mobile Access
10000ft
Basecamp
6.9

Professional Services Automation

10000ft
5.0
Basecamp
7.7
Quotes/estimates
10000ft
6.0
Basecamp
7.8
Invoicing
10000ft
2.0
Basecamp
8.0
Project & financial reporting
10000ft
7.0
Basecamp
7.9
Integration with accounting software
10000ft
Basecamp
7.1

Pros

  • Tracks freelance resource hours.
  • Tracks multiple small projects and milestones within the projects.
  • Tracks budget information and scope creep.
  • Project Management
  • Discussions
  • To-Do Lists

Cons

  • It's often confusing to use and find things, I sometimes find it to be a little counterintuitive as to where functions are (e.g. for tracking budgets and pulling reports).
  • When pulling a budget I always struggled to comb through the large amounts of data and time inputted. When I select a filter the page often wouldn't refresh or i'd forget to de-select a filter as it wasn't in an obvious place, which sometimes left me with pulling an incorrect budget.
  • The data is only as good as the people entering the time. Often with so many small tasks people would enter time incorrectly, in the wrong milestone or project. It lists all of your projects on one page, so it's not easy to enter it and there's a lot of room for error.
  • The interface, while easy to learn and use, could be a designed to be a little more intuitive. As it is now, you have to spend some time thumbing around in order to get acclimated with how to locate things you need and work with regularly.
  • Some of the lists are a bit redundant - i.e. to do lists. While viewing the main to-do list for a particular project, there is another list immediately to the right that basically re-lists all of the to-do list titles. To do lists would have to be extremely long to need this function. A small calendar or other tool may be a more efficient use of this space.

Likelihood to Renew

10000ft4.0
Based on 1 answer
I think there's limited uses for the tool and much more comprehensive options out there for multiple tools in one. With more people working remotely, it's hard to just use email and face to face, in some ways you need to have a tool that's a fall back and a record of where you are + where you're going
Basecamp10.0
Based on 27 answers
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Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)

Alternatives Considered

Although an interesting tool, compared to Basecamp or Workfront, 10000ft really struggles on the collaboration aspect of the tool. It's great for the bare minimum, recording hours and pulling a budget, but we also relied on email for collaboration and face to face meetings - which is no bad thing! Although for big companies and small projects it's nice to have everything all in one tool so there's less jumping and room for error. That would be my recommendation for any company evaluating it
We use Insightly for internal task management and, while it does its job, it wouldn't work for how we use Basecamp. They are intended for different uses and Basecamp really shines in its role as a task/project management piece of software. If you're in the market for a solid CRM though, give Insightly a look.

Return on Investment

  • Positive - We were able to track multiple projects at the same time and record accurate hours.
  • Positive - Able to pull budget and excel reports which can the be analyzed further and relatively simply.
  • Negative - There were a lot of times when hours were entered inaccurately which left us in a bind with budget and freelance billing.
  • We went from managing crazy amounts of emails to having it all in one spot.
  • Clients interacting and seeing progress reduced the amount of meetings significantly.
  • Clients seeing our whole process, even before they signed allowed us to position for conversion and close more details because they could see we had our process fully documented in Basecamp through templates.

Pricing Details

10000ft

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details