123FormBuilder (formerly 123ContactForm)

36 Ratings
Score 6.8 out of 101

Zoho Survey

7 Ratings
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

Can I integrate this form easily into my website, blog, etc?

Zoho Survey

For surveys where the response numbers are expected to be less than 150 and where the question numbers are less than 15 the free version of Zoho Survey is really good. It has a great range of features and is adaptable enough to make it work in ways that would have to be paid for in other applications.

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.4
Survey templates
123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.5
Themes
123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.0
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
Zoho Survey
6.7

Survey Content

123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.9
Changes to live survey
123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.3
Question design help
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.0
Multiple question types
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.3

Survey Logic

123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.7
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.7

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.6
Response tracking
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.0
Data export
123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.3
Standard reports
123FormBuilder (formerly 123ContactForm)
Zoho Survey
6.7
Custom reports
123FormBuilder (formerly 123ContactForm)
Zoho Survey
6.7
Analytics
123FormBuilder (formerly 123ContactForm)
Zoho Survey
7.3

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.0
Access controls
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.0
Compliance
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.0

Survey Distribution

123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.8
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
Zoho Survey
9.5
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
Zoho Survey
8.0

Pros

  • Lots of different types of fields
  • Easy to use
  • Free for limited number of fields
  • Integrates with many template type website builders
  • It allows the survey designer to see all questions on one page with the option of inserting a question of any type anywhere in the survey.
  • The free version is built to allow anybody to do almost everything. It allows the survey designer to include up to 15 questions of any type in each survey with the option of including paragraphs in any of the questions that can be used to help guide the responder to the correct questions, avoiding the need to upgrade. The free version of Zoho Survey allows up to 150 responses to be received. It is even possible to release a duplicate survey under a new link and obtain more responses.
  • The payment process for upgrading for a single month is really simple and easy to do. Cancelling the upgrade is also really easy.

Cons

  • More question types
  • More fields that are free
  • It would be nice to be able to include some branding in the surveys for whichever company.
  • The free survey analysis could be a little easier to use.

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I did not encounter any blackout issues
No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
Very neutral, did not have to use support a lot
No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
No score
No answers yet
No answers on this topic

Alternatives Considered

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Easy to add to our existing plan with CRM and we really wanted everything under one roof and not multiple software. It's quick and simple and easy to use and does everything we need it to do and great to reflex on after you have serviced a client to see what improvements we need to make and training that we may need overall.

Scalability

123FormBuilder (formerly 123ContactForm)7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
No score
No answers yet
No answers on this topic

Return on Investment

  • It was hard to put a numerical ROI on the use of 123FormBuilder, but it saved time, collected required data swiftly, and provided the data in easily accessible formats.
  • I don't believe there were any negative impacts from the use of 123FormBuilder.
  • Booked more service work
  • Training classes increased
  • Bill rate went up

Screenshots

Zoho Survey

Pricing Details

123FormBuilder (formerly 123ContactForm)

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
123FormBuilder (formerly 123ContactForm) Editions & Modules
123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

Zoho Survey

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Zoho Survey Editions & Modules
Zoho Survey
Additional Pricing Details