What users are saying about
Top Rated
207 Ratings
Top Rated
207 Ratings
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Score 9 out of 100
53 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • 1Password is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
  • Zscaler Internet Access is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

1Password

83%
47 Ratings
8.5

Zscaler Internet Access

85%
16 Ratings

Likelihood to Renew

10.0

1Password

100%
3 Ratings
9.0

Zscaler Internet Access

90%
1 Rating

Usability

10.0

1Password

100%
1 Rating
9.0

Zscaler Internet Access

90%
1 Rating

Support Rating

8.7

1Password

87%
33 Ratings
8.1

Zscaler Internet Access

81%
8 Ratings

Vendor post-sale

1Password

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Vendor pre-sale

1Password

N/A
0 Ratings
8.0

Zscaler Internet Access

80%
1 Rating

Likelihood to Recommend

1Password (AgileBits, Inc)

I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well. There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
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Zscaler

[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
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Pros

1Password (AgileBits, Inc)

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
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Zscaler

  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons

1Password (AgileBits, Inc)

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
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Zscaler

  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Pricing Details

1Password

Starting Price

$0

Editions & Modules

1Password editions and modules pricing
EditionModules
Teams$3.991
Business$7.992
EnterpriseCustom Pricing3
1Password$2.994
1Password Families$4.995

Footnotes

  1. per user/per month
  2. per user/per month
  3. none
  4. per month
  5. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zscaler Internet Access

Starting Price

Editions & Modules

Zscaler Internet Access editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    1Password (AgileBits, Inc)

    Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
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    Zscaler

    The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
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    Usability

    1Password (AgileBits, Inc)

    The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
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    Zscaler

    Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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    Support Rating

    1Password (AgileBits, Inc)

    I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
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    Zscaler

    I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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    Alternatives Considered

    1Password (AgileBits, Inc)

    Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
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    Zscaler

    Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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    Return on Investment

    1Password (AgileBits, Inc)

    • It saves time, and time is a very expensive resource.
    • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
    • The password generation is a secure and quick way to help employees register new services on their own.
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    Zscaler

    • ROI is there and it is safeguarding the data and user access to net.
    • Being a cloud based can be scaled up when required.
    • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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