TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1ShoppingCart

    Score8.8 out of 10
    N/A1ShoppingCart is a shopping cart and eCommerce software featuring integrated eCommerce, email, and online marketing software tools. The platforms is owned and supported by Web.com.

    $34

    per month

    BigCommerce

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Pricing
    1ShoppingCartBigCommerce
    Editions & Modules
    No answers on this topic
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Offerings
    Pricing Offerings
    1ShoppingCartBigCommerce
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    1ShoppingCartBigCommerce
    Considered Both Products
    Newfold Digital (Endurance + Web.com)
    No answer on this topic
    Commerce.com
    Chose BigCommerce
    Shopify: BigCommerce has more features at the price point we need.
    1ShoppingCart: BigCommerce is far more versatile and can sustain our business for a greater amount of growth than 1ShoppingCart.
    Magento: While Magento was attractive for its customization, it would have required …
    Incentivized
    Chose BigCommerce
    BigCommerce was much more professional looking, and much more user-friendly.
    Incentivized
    Chose BigCommerce
    I have only briefly evaluated them and do not have deep understanding.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    85%
    Delivers good value for the price
    71 Answers
    Happy with the feature set
    No answers on this topic
    87%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    87%
    Lived up to sales and marketing promises
    61 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    64 Answers
    Features
    1ShoppingCartBigCommerce
    Online Storefront
    Comparison of Online Storefront features of 1ShoppingCart and BigCommerce
    Feature
    1ShoppingCart
    4.6
    4 Ratings
    52% below category average
    BigCommerce
    6.9
    451 Ratings
    12% below category average
    Product catalog & listings6.03 Ratings7.3447 Ratings
    Product management2.14 Ratings7.1444 Ratings
    Bulk product upload8.02 Ratings6.9343 Ratings
    Branding7.03 Ratings6.9393 Ratings
    Mobile storefront5.02 Ratings7.2433 Ratings
    Product variations5.02 Ratings6.4420 Ratings
    Website integration2.54 Ratings7.2373 Ratings
    Visual customization1.84 Ratings6.6436 Ratings
    CMS3.84 Ratings6.1325 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of 1ShoppingCart and BigCommerce
    Feature
    1ShoppingCart
    3.3
    4 Ratings
    80% below category average
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    Abandoned cart recovery2.53 Ratings7.0392 Ratings
    Checkout user experience4.14 Ratings7.0431 Ratings
    Online Payment System
    Comparison of Online Payment System features of 1ShoppingCart and BigCommerce
    Feature
    1ShoppingCart
    5.8
    4 Ratings
    36% below category average
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    eCommerce security5.84 Ratings7.4431 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of 1ShoppingCart and BigCommerce
    Feature
    1ShoppingCart
    6.4
    4 Ratings
    18% below category average
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    Promotions & discounts8.03 Ratings7.1413 Ratings
    Personalized recommendations9.03 Ratings6.3344 Ratings
    SEO2.14 Ratings7.2407 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of 1ShoppingCart and BigCommerce
    Feature
    1ShoppingCart
    6.9
    3 Ratings
    15% below category average
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    Multi-site management10.02 Ratings7.9213 Ratings
    Order processing4.13 Ratings7.9421 Ratings
    Inventory management9.02 Ratings7.6374 Ratings
    Shipping9.02 Ratings6.5382 Ratings
    Custom functionality2.53 Ratings6.0377 Ratings
    Best Alternatives
    1ShoppingCartBigCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    1ShoppingCartBigCommerce
    Likelihood to Recommend
    2.0
    (6 ratings)
    7.4
    (470 ratings)
    Likelihood to Renew
    5.5
    (2 ratings)
    10.0
    (54 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (28 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (28 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (15 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (373 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    1ShoppingCartBigCommerce
    Likelihood to Recommend
    Newfold Digital (Endurance + Web.com)
    Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
    Read full review
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Pros
    Newfold Digital (Endurance + Web.com)
    • Manages the ins and outs of a payment process
    • Direct integration with many marketing platforms for quick data sharing
    • Ability to add additional marketing messaging to the process and further cross-sell
    Incentivized
    Read full review
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Cons
    Newfold Digital (Endurance + Web.com)
    • The UI needs improvement. There are other systems out there that are more intuitive.
    • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
    Incentivized
    Read full review
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Likelihood to Renew
    Newfold Digital (Endurance + Web.com)
    If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
    Read full review
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Usability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Reliability and Availability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Performance
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Support Rating
    Newfold Digital (Endurance + Web.com)
    Why can't I give it a MINUS 1 million??? There is effectively no support.
    Read full review
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Online Training
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Implementation Rating
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Alternatives Considered
    Newfold Digital (Endurance + Web.com)
    1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than Infusionsoft. The price point is much less than Infusionsoft. I recommend anyone considering Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
    Incentivized
    Read full review
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Scalability
    Newfold Digital (Endurance + Web.com)
    No answers on this topic
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Return on Investment
    Newfold Digital (Endurance + Web.com)
    • Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost.
    • Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages.
    Read full review
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.