What users are saying about
23 Ratings
Top Rated
107 Ratings
23 Ratings
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Score 5.8 out of 101
Top Rated
107 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
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BigCommerce

It is well suited for businesses that may have a small volume of online sales. Since most of our products are sold in person — such can be the nature of handmade jewelry — the BigCommerce storefront allows us to have an online portfolio for people to browse at leisure and make a purchase if they see something they love. The built-in blog allows store owners to communicate with the outside world in the same space as their product, which is a positive from a branding standpoint: it allows customers to get a better idea of who you are and what you want to accomplish with your business. Artists who need an online platform to display their work and sell it would be well-served with BigCommerce's ease of use for posting products and editing store templates.
Jason Lowrey profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
BigCommerce
8.4
Product catalog & listings
1ShoppingCart
7.5
BigCommerce
8.7
Product management
1ShoppingCart
8.0
BigCommerce
8.7
Bulk product upload
1ShoppingCart
9.0
BigCommerce
9.0
Branding
1ShoppingCart
7.5
BigCommerce
8.6
Mobile storefront
1ShoppingCart
9.0
BigCommerce
8.9
Product variations
1ShoppingCart
9.0
BigCommerce
8.3
Website integration
1ShoppingCart
7.0
BigCommerce
8.5
Visual customization
1ShoppingCart
7.0
BigCommerce
7.9
CMS
1ShoppingCart
7.0
BigCommerce
7.3

Online Shopping Cart

1ShoppingCart
8.0
BigCommerce
8.7
Abandoned cart recovery
1ShoppingCart
9.0
BigCommerce
9.1
Checkout user experience
1ShoppingCart
7.0
BigCommerce
8.3

Online Payment System

1ShoppingCart
7.5
BigCommerce
9.5
eCommerce security
1ShoppingCart
7.5
BigCommerce
9.5

eCommerce Marketing

1ShoppingCart
7.5
BigCommerce
8.1
Promotions & discounts
1ShoppingCart
8.0
BigCommerce
8.2
Personalized recommendations
1ShoppingCart
7.5
BigCommerce
8.2
SEO
1ShoppingCart
7.0
BigCommerce
7.8

eCommerce Business Management

1ShoppingCart
9.0
BigCommerce
8.9
Multi-site management
1ShoppingCart
9.0
BigCommerce
8.3
Order processing
1ShoppingCart
9.0
BigCommerce
8.9
Inventory management
1ShoppingCart
9.0
BigCommerce
9.4
Shipping
1ShoppingCart
9.0
BigCommerce
9.2
Custom functionality
1ShoppingCart
9.0
BigCommerce
8.8

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
Karen Repoli profile photo
  • Creating new product postings is easier in BigCommerce than it is in Etsy. BigCommerce has an easier interface to select product categories and the like, while adding metadata, tags and other SEO necessary items is more intuitive than Etsy in our experience.
  • Having a wide variety of free templates is a big bonus, as is the ability to edit them. Although we have dug deeper into the HTML code in the past to modify our site's appearance, the upgraded storefront editor is very useful. Changing colors in any part of the website is a breeze now and the two newest free templates are well designed, pleasing to the eye, and appropriately modern.
  • The storefront integration with Facebook is quite useful. Being able to add the shopping feature to our company page at the click of a button was incredibly convenient.
  • Having a blog built into the store has been beneficial in terms of driving visitors to our site. Sharing the links on social media brings people back to the Hoot Owl Creations page and, ideally, inspires them to at least look at the items we have for sale. Also, the blog allows our site to have more personality because we can express ourselves in the same area where we display our product, which gives visitors a better idea of who we are and what we do.
Jason Lowrey profile photo

Cons

  • Customer Service - You have to pay in order to speak to a live customer service rep.
Karen Repoli profile photo
  • The Blog feature is probably one of the weakest points of BigCommerce. It would be great if it can behave the way WordPress does.
  • Whenever we need to use Rafflecopter for a giveaway, we are not able to launch the program on BigCommerce. The environment doesn't allow for it.
Kristina Anderson profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
BigCommerce10.0
Based on 23 answers
so far it has mostly everything we need
Bryan Welch profile photo

Usability

No score
No answers yet
No answers on this topic
BigCommerce9.1
Based on 4 answers
10/10 being zero problems, utter perfection - BigCommerce comes SO CLOSE. If they had expanded payment gateways and more template options, I'd give them a 10. For now, they get a 9.
Chelsea Koontz profile photo

Support

No score
No answers yet
No answers on this topic
BigCommerce8.9
Based on 7 answers
Phone support is great. Email support is terrible. Your support ticket gets dropped into a black hole, never getting any response.
Kathy O'Rourke Armstrong profile photo

Online Training

No score
No answers yet
No answers on this topic
BigCommerce7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert profile photo

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC
Eliza Hammesfahr Ceci profile photo
Honestly our business has started suggesting BigCommerce for nearly every e-commerce build. There are edge cases where the checkout process needs to be very unique and in those cases we recommend either Magento or WooCommerce depending on the size of the catalog.
Bryan Bielefeldt profile photo

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
Eliza Hammesfahr Ceci profile photo
  • The volume of gift certificates we sell on BigCommerce has helped keep our phone lines open for guest resort reservations.
  • We feel the gift items we sell on-line would not be purchased otherwise.
Machele Shifley profile photo

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

BigCommerce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
BigCommerce Editions & Modules
BigCommerce
Edition
Standard
29.951
Plus
79.951
Enterprise
Custom1
Pro
249.951
1. per month
Additional Pricing Details