What users are saying about

1ShoppingCart

23 Ratings

BigCommerce

Top Rated
104 Ratings

1ShoppingCart

23 Ratings
Score 5.6 out of 101

BigCommerce

Top Rated
104 Ratings
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.
No photo available

BigCommerce

BigCommerce offers far more customization options than many other platforms including: Magento. BigCommerce is a hosted solution, which is great for new businesses and immediately sets you up with minimal expenditure, saving on hosting, maintenance and update expenses. Bigcommerce’s single page checkout has also proven to increase conversion rates up to 12% by making it simpler and faster for customers to make a purchase. BigCommerce's track record of an unbeatable 99.99% up-time is matchless. BigCommerce offers a variety of features and add-ons, such as an included mobile site, that make it easy to update and tailor your site to suit your needs
Francis Vassallo profile photo

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
BigCommerce
8.4
Product catalog & listings
1ShoppingCart
7.5
BigCommerce
8.7
Product management
1ShoppingCart
8.0
BigCommerce
8.6
Bulk product upload
1ShoppingCart
9.0
BigCommerce
9.0
Branding
1ShoppingCart
7.5
BigCommerce
8.5
Mobile storefront
1ShoppingCart
9.0
BigCommerce
8.8
Product variations
1ShoppingCart
9.0
BigCommerce
8.2
Website integration
1ShoppingCart
7.0
BigCommerce
8.5
Visual customization
1ShoppingCart
7.0
BigCommerce
7.9
CMS
1ShoppingCart
7.0
BigCommerce
7.1

Online Shopping Cart

1ShoppingCart
8.0
BigCommerce
8.5
Abandoned cart recovery
1ShoppingCart
9.0
BigCommerce
9.0
Checkout user experience
1ShoppingCart
7.0
BigCommerce
8.1

Online Payment System

1ShoppingCart
7.5
BigCommerce
9.4
eCommerce security
1ShoppingCart
7.5
BigCommerce
9.4

eCommerce Marketing

1ShoppingCart
7.5
BigCommerce
8.0
Promotions & discounts
1ShoppingCart
8.0
BigCommerce
8.2
Personalized recommendations
1ShoppingCart
7.5
BigCommerce
8.2
SEO
1ShoppingCart
7.0
BigCommerce
7.6

eCommerce Business Management

1ShoppingCart
9.0
BigCommerce
8.8
Multi-site management
1ShoppingCart
9.0
BigCommerce
8.0
Order processing
1ShoppingCart
9.0
BigCommerce
8.9
Inventory management
1ShoppingCart
9.0
BigCommerce
9.3
Shipping
1ShoppingCart
9.0
BigCommerce
9.1
Custom functionality
1ShoppingCart
9.0
BigCommerce
8.7

Pros

  • Email broadcasts are super easy with 1ShoppingCart
  • Affiliate set up and management is easy
No photo available
  • Unparalleled Features
  • Lightning Fast
  • Rock-Solid Security
  • Bullet-Proof Reliability
  • Infinite SaaS Architecture Scalability
  • Robust & Future-Proof
  • Low Total Cost of Ownership
Francis Vassallo profile photo

Cons

  • The UI needs improvement. There are other systems out there that are more intuitive.
  • Customizing/branding a shopping cart page can be a little tricky - when it should be very simple.
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  • After working with Big Commerce teams, themes and changes for over 5 years, I'd honestly say that they are pretty responsive to any of the issues that might arise or exist. They have always been upfront and honest about the timing of how long a fix might take, and have always worked quickly to address the most important ones.
  • The only issues I've had are small ones that I can usually get them to either address in a number of hours or a few days. Some that were a bit more unusual, I had been able to have a tech help me find an immediate workaround to address some issue. If it is a true technical issue, bug or glitch, they always issue a ticket immediately, and I've seen most every issue get taken care of quickly.
  • I feel overall very happy with BigCommerce. For me, it does just what I want. And considering that technical issues are an inevitable part of having a site, for me - having a technically-savvy customer service team that is so responsive means the world to me. It makes the difference to feel I've always been taken care of when things don't go quite right or when issues arise. Truly appreciate that they don't have just a 'cookie-cutter' or call-center type of customer service department.
  • The only exception I feel I could cite for improvement was the more recent roll-out of the new STENCIL theme from Pixel Union, which took a few months longer than I had hoped, and was confusing to both customer service reps and to customers. Also wanted to not have such a long wait to for the ability of customizations and more flexibility. Better planning for the beta-testing, various designs and final roll-outs might be in order for future theme upgrades.
Stephanie Gale profile photo

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Eliza Hammesfahr Ceci profile photo
BigCommerce10.0
Based on 23 answers
Well - I am singing the praises of the BigCommerce platform. To date, I can honestly say that I have no real complaints about their entire system. When you have 99.9% uptime (I haven't personally experienced, nor had a customer contact me regarding an outage) and no hidden or extra fees, I'd call it a praiseworthy experience overall and find no reason not to renew.
Vin Campbell profile photo

Usability

No score
No answers yet
No answers on this topic
BigCommerce9.1
Based on 4 answers
10/10 being zero problems, utter perfection - BigCommerce comes SO CLOSE. If they had expanded payment gateways and more template options, I'd give them a 10. For now, they get a 9.
Chelsea Koontz profile photo

Support

No score
No answers yet
No answers on this topic
BigCommerce8.8
Based on 7 answers
I've been impressed with them since I ran a competitors' trial against BigCommerce when first researching them, and have since used them for over 5 years and have never been disappointed, but always consistently happy with the level of excellent and helpful service and the drive to resolve my issue before I hang up.
Stephanie Gale profile photo

Online Training

No score
No answers yet
No answers on this topic
BigCommerce7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
Vinny Hebert profile photo

Alternatives Considered

Again, it's the client that usually selects the system they want to use. I think 1ShoppingCart has lower monthly payment options so that makes it more appealing. Infusionsoft has a $2k payment that must be made in order to use their product
No photo available
My personal business needs are small - I only sell 3 products (currently) online. Of the three solutions mentioned above that I interviewed, only BigCommerce provided me with a low cost, no fee shopping cart alternative that also gave me unlimited bandwidth, great support and an online shopping cart that is on and available 24 hours a day. Their system was a turnkey as you could get, to which only added to the value or the ROI.
Vin Campbell profile photo

Return on Investment

  • Faster lead conversion, definitely
No photo available
  • We have had massive success with BigCommerce and it is definately worth the cost.
  • Allows me to manage the website myself, rather than having to employ someone to do it.
  • Fantastic integration opportunities.
Richard Wilson profile photo

Screenshots

1ShoppingCart
BigCommerce

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

BigCommerce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
BigCommerce Editions & Modules
BigCommerce
Edition
Standard
29.951
Plus
79.951
Enterprise
199.95+1
Pro
199.951
1. per month
Additional Pricing Details