What users are saying about

1ShoppingCart

23 Ratings

BigCommerce

101 Ratings

1ShoppingCart

23 Ratings
Score 5.5 out of 101

BigCommerce

101 Ratings
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

1ShoppingCart

It's really user preference. Some people have been told by other colleagues that it's a great system to use so they want to go with that. There are other systems that do exactly the same thing. I have not found that 1ShoppingCart has any unique features that would lead me to persuade a client to use it over another one. I usually have clients look at two or three options and give feedback. Sometimes it comes down to monthly prices.

BigCommerce

I am likely to, because I do often recommend BigCommerce to other small business friends! Especially those that tell me they're having tech issues, downtime, poor SEO or are simply tired of all the upcharges involved when they want a little more functionality. Seriously think BigCommerce, due to its pricing, theme range, site structure and feature flexibility is well-suited to so many applications that I'm hard-pressed to think of any it might not fit, with the possible exception of huge corporate entities. Otherwise, I think it's the best for any small, mid or large-sized e-commerce companies, with plenty of room and options as they scale up and grow

Feature Rating Comparison

Online Storefront

1ShoppingCart
7.9
BigCommerce
8.2
Product catalog & listings
1ShoppingCart
7.5
BigCommerce
8.7
Product management
1ShoppingCart
8.0
BigCommerce
8.5
Bulk product upload
1ShoppingCart
9.0
BigCommerce
8.9
Branding
1ShoppingCart
7.5
BigCommerce
8.3
Mobile storefront
1ShoppingCart
9.0
BigCommerce
8.7
Product variations
1ShoppingCart
9.0
BigCommerce
8.0
Website integration
1ShoppingCart
7.0
BigCommerce
8.4
Visual customization
1ShoppingCart
7.0
BigCommerce
7.9
CMS
1ShoppingCart
7.0
BigCommerce
7.0

Online Shopping Cart

1ShoppingCart
8.0
BigCommerce
8.4
Abandoned cart recovery
1ShoppingCart
9.0
BigCommerce
8.8
Checkout user experience
1ShoppingCart
7.0
BigCommerce
7.9

Online Payment System

1ShoppingCart
7.5
BigCommerce
9.3
eCommerce security
1ShoppingCart
7.5
BigCommerce
9.3

eCommerce Marketing

1ShoppingCart
7.5
BigCommerce
7.9
Promotions & discounts
1ShoppingCart
8.0
BigCommerce
8.2
Personalized recommendations
1ShoppingCart
7.5
BigCommerce
8.2
SEO
1ShoppingCart
7.0
BigCommerce
7.4

eCommerce Business Management

1ShoppingCart
9.0
BigCommerce
8.6
Multi-site management
1ShoppingCart
9.0
BigCommerce
7.7
Order processing
1ShoppingCart
9.0
BigCommerce
8.9
Inventory management
1ShoppingCart
9.0
BigCommerce
9.2
Shipping
1ShoppingCart
9.0
BigCommerce
8.9
Custom functionality
1ShoppingCart
9.0
BigCommerce
8.5

Pros

  • Email Marketing - Easy to use templates but you can also use your custom html template.
  • Managing your list - It is easy to set up separate lists and create opt in forms for each one. It allows multiple opt in forms with customized messages for all steps of the opt in process.
  • Ecommerce - Setup of your product or service is easy. You can use buy now type buttons on the 1ShoppingCart store. Integration with your merchant account or Paypal is offered.
  • Includes an affiliate management option. This module allows you to manage an affiliate with custom links and an area to post materials for affiliates to use - such as banners.
  • Bigcommerce is amazing because of their advanced 301 Redirects feature that dramatically preserves your SEO. If you have a lot of products and prices that change very frequently, Bigcommerce's 301 Redirect feature is seamless as it automatically redirects your pages as you change any information on any of your pages. The search engines look for this, and if you do not do it correctly it will adversely affect your SEO.
  • Bigcommerce is also great because of their lightning fast .CSV upload rates for products that you upload onto the Bigcommerce server.
  • One thing that I also like about Bigcommerce, even though I did not like it at first, is that they do not offer custom coding or changes on your Bigcommerce store. Since I am in online marketing, and am not an HTML coder, I have sometimes made changes to my store that have really messed up the source code to my store causing a large amount of maintenance and coding. Bigcommerce understands this aspect so that you do not mess up the source coding to your website.

Cons

  • I found their customer service team to be confusing with their responses and not as helpful as other products customer service teams. It can be frustrating to try to decipher their responses to more complicated questions and often felt a little 'annoying' whenever I needed to reach out.
  • When creating newsletters, I found the WYSIWYG (what you see if what you get) version of creating newsletters the formatting was almost always off which always resulted in needing to send tests to myself to fix the formatting because it never showed up as it would look when it was sent. That took a lot of extra time to edit.
  • Lots of different options with reports, as a beginner you may need someone else to support you. In the beginning I needed support from other team members in how to understand and create certain reports. Not the most intuitive and user friendly until you understand what you're doing!
  • Setting up and using email accounts can be frustrating
  • Inventory for items with options difficult to understand
  • More control over placement of products

Likelihood to Renew

1ShoppingCart5.5
Based on 2 answers
If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
BigCommerce10.0
Based on 23 answers
Does everything but one function and customers are using the chat function as a work-around.

Usability

No score
No answers yet
No answers on this topic
BigCommerce9.0
Based on 4 answers
10/10 being zero problems, utter perfection - BigCommerce comes SO CLOSE. If they had expanded payment gateways and more template options, I'd give them a 10. For now, they get a 9.

Support

No score
No answers yet
No answers on this topic
BigCommerce8.8
Based on 7 answers
I've been impressed with them since I ran a competitors' trial against BigCommerce when first researching them, and have since used them for over 5 years and have never been disappointed, but always consistently happy with the level of excellent and helpful service and the drive to resolve my issue before I hang up.

Online Training

No score
No answers yet
No answers on this topic
BigCommerce7.3
Based on 1 answer
They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.

Alternatives Considered

1SC was chosen years ago for the companies I've used it for. At that point they were one of the only companies offering this kind of service. The ability to have customers all in one place, have opt-ins to keep building the list and ability to add hundreds of products and programs and add these to the website are all reasons the company continues to use 1SC

Return on Investment

  • Better ability to gather information quickly for customers to support in the customer service response time
  • Faster lead conversion
  • Ability for multiple users to use the product under different user names so the team can work on different projects at once
  • Unless you know HTML the newsletters can take some time to be formatted correctly based on other programs
  • Reduced time spent with administrative tasks
  • Allows for international clients to easily use the system no matter what their native language is
  • Monthly fee is comfortable and well priced

Screenshots

1ShoppingCart
BigCommerce

Pricing Details

1ShoppingCart

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
1ShoppingCart Editions & Modules
1ShoppingCart
Additional Pricing Details

BigCommerce

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
BigCommerce Editions & Modules
BigCommerce
Edition
Standard
29.951
Plus
79.951
Enterprise
199.95+1
Pro
199.951
1. per month
Additional Pricing Details