TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Acumatica

    Score8.8 out of 10
    N/AAcumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

    $1,000

    per year

    Pricing
    24SevenOfficeAcumatica
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    24SevenOfficeAcumatica
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
    More Pricing Information
    Community Pulse
    24SevenOfficeAcumatica
    Considered Both Products
    24SevenOffice
    No answer on this topic
    Acumatica
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    988 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    884 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    975 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    618 Answers
    Implementation went as expected
    No answers on this topic
    69%
    Implementation went as expected
    546 Answers
    Features
    24SevenOfficeAcumatica
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Acumatica
    8.5
    169 Ratings
    12% above category average
    Pay calculation6.72 Ratings7.7150 Ratings
    Benefit plan administration7.62 Ratings7.5118 Ratings
    Direct deposit files5.12 Ratings7.7145 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.9
    2 Ratings
    5% above category average
    Acumatica
    8.3
    498 Ratings
    10% above category average
    API for custom integration9.02 Ratings8.3469 Ratings
    Plug-ins6.72 Ratings8.4422 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.0
    2 Ratings
    18% below category average
    Acumatica
    8.2
    611 Ratings
    2% below category average
    Single sign-on capability6.72 Ratings8.6505 Ratings
    Role-based user permissions7.42 Ratings7.9601 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.9
    2 Ratings
    8% below category average
    Acumatica
    7.5
    630 Ratings
    0% above category average
    Dashboards6.72 Ratings7.7598 Ratings
    Standard reports8.02 Ratings7.1618 Ratings
    Custom reports5.82 Ratings7.7606 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Acumatica
    8.7
    910 Ratings
    12% above category average
    Accounts payable8.03 Ratings8.5877 Ratings
    Accounts receivable6.03 Ratings8.4764 Ratings
    Global Financial Support6.03 Ratings7.8349 Ratings
    Primary and Secondary Ledgers7.03 Ratings8.3498 Ratings
    Journals and Reconciliations6.03 Ratings8.3722 Ratings
    Configurable Accounting6.03 Ratings8.2571 Ratings
    Standardized Processes5.03 Ratings8.3620 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Acumatica
    8.1
    607 Ratings
    2% above category average
    Inventory tracking7.72 Ratings8.0593 Ratings
    Automatic reordering6.52 Ratings7.3309 Ratings
    Location management6.72 Ratings7.8423 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Acumatica
    8.5
    617 Ratings
    7% above category average
    Pricing8.02 Ratings7.8524 Ratings
    Order entry9.02 Ratings8.3555 Ratings
    Credit card processing6.52 Ratings7.8375 Ratings
    Cost of goods sold8.12 Ratings7.9515 Ratings
    Order Orchestration6.82 Ratings7.6307 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.0
    3 Ratings
    7% below category average
    Acumatica
    8.6
    722 Ratings
    13% above category average
    Billing Management7.03 Ratings8.2531 Ratings
    Cash and Asset Management7.03 Ratings8.0649 Ratings
    Travel & Expense Management7.03 Ratings7.2382 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings7.7396 Ratings
    Period Close6.72 Ratings8.4574 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Acumatica
    9.9
    4 Ratings
    27% above category average
    Budgeting and Forecasting8.42 Ratings9.64 Ratings
    Project Costing6.52 Ratings9.93 Ratings
    Cost Capture8.62 Ratings9.93 Ratings
    Capital Project Management6.12 Ratings10.02 Ratings
    Customer Contract Compliance8.62 Ratings10.02 Ratings
    Project Revenue Recognition8.02 Ratings9.93 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.1
    2 Ratings
    1% above category average
    Acumatica
    7.6
    275 Ratings
    8% above category average
    Project Planning and Scheduling8.32 Ratings7.4248 Ratings
    Task Insight for Project Managers7.42 Ratings7.3245 Ratings
    Project Mobile Functionality5.52 Ratings7.0218 Ratings
    Definable Resource Pools9.01 Ratings6.8152 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Acumatica
    7.9
    114 Ratings
    5% above category average
    Award Lifecycle Management8.02 Ratings7.7114 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Acumatica
    7.3
    355 Ratings
    3% above category average
    Bids Analyzed and Compared7.01 Ratings7.3152 Ratings
    Contract Authoring7.42 Ratings7.1122 Ratings
    Contract Repository6.42 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings7.8290 Ratings
    Supplier Management4.82 Ratings7.8231 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Acumatica
    7.6
    176 Ratings
    12% above category average
    Risk Repository7.02 Ratings7.6130 Ratings
    Control Management8.02 Ratings7.6156 Ratings
    Control Efficiency Assessments6.72 Ratings7.8138 Ratings
    Issue Detection7.02 Ratings7.5142 Ratings
    Remediation and Certification4.82 Ratings7.7115 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Acumatica
    8.5
    217 Ratings
    19% above category average
    Transportation Planning and Optimization7.42 Ratings7.0158 Ratings
    Transportation Execution Management7.01 Ratings7.3149 Ratings
    Trade and Customs Management5.22 Ratings7.0123 Ratings
    Fulfillment Management5.22 Ratings7.7175 Ratings
    Warehouse Workforce Management5.01 Ratings7.0167 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Acumatica
    8.7
    237 Ratings
    15% above category average
    Production Process Design8.62 Ratings7.6196 Ratings
    Production Management7.72 Ratings7.9221 Ratings
    Configuration Management6.12 Ratings7.6192 Ratings
    Work Execution7.62 Ratings7.6186 Ratings
    Manufacturing Costs4.82 Ratings8.1208 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.6
    2 Ratings
    3% above category average
    Acumatica
    8.1
    282 Ratings
    10% above category average
    Forecasting8.01 Ratings7.4232 Ratings
    Inventory Planning9.02 Ratings7.6268 Ratings
    Performance Monitoring7.72 Ratings7.5228 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Acumatica
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Acumatica
    8.3
    166 Ratings
    12% above category average
    Proposal Management4.52 Ratings7.3142 Ratings
    Product Master Data Management8.62 Ratings7.4158 Ratings
    Best Alternatives
    24SevenOfficeAcumatica
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeAcumatica
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.8
    (1022 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.5
    (112 ratings)
    Usability
    5.0
    (1 ratings)
    8.2
    (86 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (9 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    7.7
    (59 ratings)
    In-Person Training
    -
    (0 ratings)
    6.8
    (9 ratings)
    Online Training
    -
    (0 ratings)
    7.8
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (35 ratings)
    Configurability
    -
    (0 ratings)
    7.5
    (9 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    7.8
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (9 ratings)
    Professional Services
    -
    (0 ratings)
    8.5
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.9
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (8 ratings)
    User Testimonials
    24SevenOfficeAcumatica
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Acumatica
    I think it’s a great product. I think it’s very customizable, which is a big plus.
    For manufacturing, it’s excellent because of creating the inventory, turning it into an actual product to sell, and also tracking the status of each process within that system.
    I can’t think of any areas where it’s not suited, because otherwise we would be looking for something else or making changes, and at this time, we’re just growing with the system.
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Acumatica
    • Particularly well is just the ease of it being able to be used. We're coming from Sage, that's the product that we used before. Sage was limited, five people could get into the system at a time. Acumatica is unlimited.
    • The amount of information that's so easily accessible has made us more efficient, more productive, and it just makes for an easier workday when everybody can see the same information real time.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Acumatica
    • Acumatica's open API is very powerful but doesn't get integrated cleanly across every external system, challenge arises with integration of legacy systems
    • Some of the platform feature's requires third-party add-ons or custom developments like advance finance report & BI.
    • Sometimes it gets glitch in the system leading slower processing speed
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Acumatica
    We are highly likely to renew because Acumatica has become the foundation of our ERP strategy replacing another ERP system with a more flexible, scalable platform while improving governance, planning, and operational visibility. Ongoing stabilization, roadmap investment in IBP and automation, and strong alignment across Finance and Operations give us long‑term confidence in the platform.
    Incentivized
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Acumatica
    The processes are very intuitive and easy to use. Whether you are entering AP bills, timecards for payroll, or AR invoices, the processes are similar and easy to use. The drill-down capability is also a huge plus as you can easily toggle between different modules without having to leave the screen you are in and navigating through a menu to get the information you need. We found that the standard reports out of the box are lacking. Our implementation did not go so well and when we were finally ready to run financial reports, it was both disappointing and frustrating to discover that the P&L was highly summarized and to get a detailed report required having to do a lot of formatting myself. I was able to figure it out on my own, but when our financials were already delayed getting published, I did not really have the time to spend trying to figure out how to build my own P&L.
    Incentivized
    Read full review
    Reliability and Availability
    24SevenOffice
    No answers on this topic
    Acumatica
    It's always available.
    Read full review
    Performance
    24SevenOffice
    No answers on this topic
    Acumatica
    there have been some performance issues
    Incentivized
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    Acumatica
    I would rate the overall support for Acumatica an 8 out of 10. The support team is generally responsive, knowledgeable, and helpful when resolving issues or answering questions. Documentation and community resources are also useful. However, response times can occasionally vary depending on the complexity of the issue or support queue, which slightly affects the overall experience.
    Incentivized
    Read full review
    In-Person Training
    24SevenOffice
    No answers on this topic
    Acumatica
    Very helpful for end users
    Incentivized
    Read full review
    Online Training
    24SevenOffice
    No answers on this topic
    Acumatica
    Online training has gone away. Need to bring back the webinars. Live webinars are so benficial to training new employees.
    Incentivized
    Read full review
    Implementation Rating
    24SevenOffice
    No answers on this topic
    Acumatica
    I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
    Incentivized
    Read full review
    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    Acumatica
    Having used Pastel for a long time in the business, it lacked certain features, or the system was not probably setup for our business needs and requirements at the time. It was also not 100% cloud based and needed to be used through remote desktop which had its limitations. Zero just had 10% of what our business needed.
    Read full review
    Contract Terms and Pricing Model
    24SevenOffice
    No answers on this topic
    Acumatica
    No, annual invoices are fine. I do like that unlimited users are included.
    Read full review
    Scalability
    24SevenOffice
    No answers on this topic
    Acumatica
    From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
    Read full review
    Professional Services
    24SevenOffice
    No answers on this topic
    Acumatica
    They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.
    Read full review
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    Acumatica
    • We are able to send automated notifications through business Events, which ensures that information travels seamlessly and without the possibility of someone forgetting an email.
    • We save time being able to read our demand and level it against our current inventory qty on hand and our supply to make better strategic decisions when purchasing.
    • Better our business and see our pitfalls that were once hidden in our factory by establishing an On-Time Delivery system within a generic inquiry that uses data that is readily available in Acumatica.
    Incentivized
    Read full review
    ScreenShots

    Acumatica Screenshots

    Screenshot of Acumatica Cloud ERP - Field Service DashboardScreenshot of Acumatica Cloud ERP - Manufacturing - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Distribution - Warehouse Operations DashboardsScreenshot of Acumatica Cloud ERP - Construction - Job Cost Accounting DashboardScreenshot of Acumatica Cloud ERP - Retail Edition DashboardsScreenshot of Acumatica Cloud ERP - Professional Services - Financial Management Dashboard