Acumatica Review
February 05, 2024

Acumatica Review

Christian Dean | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

General Business

Overall Satisfaction with Acumatica

We use this product in many different areas. Firstly, we use it for POS transactions projects. We also use it for our retail arm at our gas stations. We use it also for financial statements and the consolidation of companies. So one of the problems we were faced with before Acumatica was helping financials readily available with Amar. That allowed us to have real-time data to make real-time decisions. Also, we use Acumatica for our customers. We want to ensure that the pricing that we are giving each of our customers our profitable decisions that we are making on our side and not losing on transactions.
  • I think for sure purchase orders are very simple to use. We get our quote, add a quote to the system, put the PO in the workflows, goes straight to your supervisor or manager. They approve that email is then sent to the vendors and our product is delivered.
  • I think the room for improvement would be customizations. As you know, most customizations are not done by the ISVs and we have to customize the software to work with the third-party software. And sometimes that could present a challenge.
  • Well, it's the only positive. It's caused us to be able to put our financials out in time as we are a publicly traded company in The Bahamas and we needed our financials in a very short period of time and Acumatica has done that for us.
It helped us because they have everything integrated into the system. We were able to send out quotes very quickly and invoice more efficiently. We saw positive remarks from our customers because now they're able to complete their financials on time based on the last system where we would've to do everything manually. Everything is automated in the Acumatic system.
I guess in our industry it is oil and gas and distribution as well as power generation. It helps us to keep track of all of our transactions, right? And that's key to a retail business and distribution because every penny counts and we look at margins. Our system allows us to ensure that we have the right margins all the time. And if not, we are actually notified that hey, this customer isn't charged the right margins for our company solution. So I think that alone allows us to favor the Acumatica product.
The products that we would've used are now obsolete. But I've also used Zoho Books. It's simple for smaller businesses. When you get to this level, Acumatica would be the way to go.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

In this size company, we have many different companies under one umbrella. So we have a lot of different branches under one software. So that allows us the whole seven of our companies under one ERP system and is visible by all 'em. That's a plus when it comes to not being used, I think in some of our retail arms as the gas stations, it's not the most suited because it's more of an ERP system and not more simplistic to the retail arm.

Acumatica Feature Ratings

Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Award Lifecycle Management
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated