Absorb LMS vs. Bigtincan

My experience with Absorb LMS has been very positive. From the beginning, the system was very easy to configure and set up. The options for internally created trainings have been robust, especially as it pertains to "quizzes" to test users. Additionally, importing existing SCORM trainings or internally recorded trainings has been relatively easy.

Incentivized

Bigtincan Hub is a very well suited solution for board and other meeting management if your organisation values security and centralisation of document distribution. It has allowed us to eliminate paper based documentation for meetings, and provides meeting members instant access to documents and meeting information that can be updated by staff, as required instead of continually reprinting information.

• Customer Service - Our CSM, Kirsten Spak, provides friendly, timely and high quality help and has helps us to understand and efficiently use the system.
• Course Creation - We have been able to create custom courses with a wide range of features, including branding, audio, video and assessments.
• Reporting - Absorb LMS offers a robust reporting function which allows us to understand our users and meet the needs of our partners when user information is required for their projects.

Incentivized

• Aggregating large amounts of information
• Sharing information, controlling permissions and read receipts
• Integration with other cloud based services such as Google Drive or Box
• Easy and seamless form creation

Incentivized

• Reporting needs some additional help, especially the Course Activity Report. It would be great to see the description of the course on the header of the report.
• The courses on the smart devices look wonky and sometimes the videos don't show up, yet you can hear it.
• The Absorb LMS phone application also needs a lot of work. It does not show all the tiles that are available in the browser version.

Incentivized

• There is some functionality that is missing when it comes to being able to utilize file level detail. The structure is based on a folder level organization so there is no way to tag specific files.
• Their reporting capabilities are not super user friendly but this is made up by the customer success team.

Incentivized

We love the ability to have a user-friendly system that integrates well with our different HR interfaces (we have 3 systems that feed data/employees into the system). It makes it easy to track course completions and report out on metrics enterprise-wide. In addition, the ability to provide consistent education to staff who are geographically dispersed is a huge incentive for us, and Absorb LMS does this seamlessly.

Absorb LMS is easy to use from both a user experience and admin experience. For users, navigating the site to complete assignments or finding courses to develop new skills is very user-friendly. As an admin, the course creation tools walk you through each step simply, but have a ton of functionality to support any of your training needs.

Incentivized

The customer service team is top notch. They have always been readily available and quick to assist regardless of the day or time of the call

Absorb LMS's performance is very reliable and consistent. Pages load quickly. Report are generated within a reasonable amount of time (even with significant amounts of data), etc. Nothing seems to slow it down.

Absorb LMS's client service managers have been extremely responsive, efficient, and available. While we pay for a higher level of support, we have found it well worth the investment. We've been less pleased with the accounting side of the organization, but that has little impact on the delivery of training to our clients and employees.

Incentivized

I meet and do training with my absorb support every week. and I have all my questions answered! it's great

hands down favorite in look, function, cost and service. Others were close but could not meet our external and internal cases. Our current one (we looked at them again) did not have 40% of the functionality or value, despite the bargain cost, it was not worth it to continue. Only new hires used our LMS for onboarding because they had to; no one went back for more training. With Absorb our classes are more dynamic and targeted.

Incentivized

BTC was the only product we used.

Incentivized

This is one of the main reasons we chose Absorb as our LMS. It is a very user-friendly application that is able to be deployed across multiple departments in geographically dispersed locations. It works amazingly well for us.

• Absorb LMS's user-friendly interface and interactive learning features contributed to a 150% increase in learner engagement levels. The platform's ability to deliver engaging content and quizzes enhances employee participation and knowledge retention at retail
• With Absorb LMS, we are looking to streamline our remote employee onboarding process, and tracking to reduce the time taken for new hires to complete training modules by 30%.

• [Minimizing] paper processes and documentation.
• Streamlining distribution of information, saving staff resources.
• Collaboration on business papers, improving outcomes and decisions.