What users are saying about
17 Ratings
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Top Rated
988 Ratings
17 Ratings
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Score 6 out of 100

Webex App

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Top Rated
988 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Abstract ranks higher in 1 feature set: Communication
  • Webex App ranks higher in 2 feature sets: Project Management, File Sharing & Management

Project Management

7.8

Abstract

78%
8.2

Webex App

82%
Webex App ranks higher in 6/7 features

Workflow Automation

7.6
76%
2 Ratings
7.9
79%
156 Ratings

Mobile Access

7.0
70%
3 Ratings
8.9
89%
327 Ratings

Search

8.9
89%
3 Ratings
8.0
80%
264 Ratings

Task Management

N/A
0 Ratings
8.3
83%
199 Ratings

Gantt Charts

N/A
0 Ratings
7.7
77%
114 Ratings

Scheduling

N/A
0 Ratings
8.7
87%
292 Ratings

Visual planning tools

N/A
0 Ratings
8.2
82%
179 Ratings

Communication

8.7

Abstract

87%
8.4

Webex App

84%
Webex App ranks higher in 6/8 features

Chat

10.0
100%
2 Ratings
8.9
89%
358 Ratings

Notifications

9.1
91%
4 Ratings
8.6
86%
352 Ratings

Discussions

8.0
80%
4 Ratings
8.8
88%
334 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
7.9
79%
204 Ratings

Surveys

N/A
0 Ratings
7.8
78%
221 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.2
82%
132 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.1
81%
160 Ratings

Integrates with Outlook

N/A
0 Ratings
8.7
87%
307 Ratings

File Sharing & Management

8.1

Abstract

81%
8.3

Webex App

83%
Webex App ranks higher in 5/8 features

Versioning

10.0
100%
4 Ratings
8.0
80%
187 Ratings

Document collaboration

8.5
85%
3 Ratings
8.3
83%
270 Ratings

Access control

6.2
62%
4 Ratings
8.3
83%
238 Ratings

Advanced security features

6.8
68%
2 Ratings
8.3
83%
248 Ratings

Device sync

9.1
91%
3 Ratings
8.4
84%
225 Ratings

Video files

N/A
0 Ratings
8.1
81%
280 Ratings

Audio files

N/A
0 Ratings
8.4
84%
278 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.4
84%
154 Ratings

Attribute Ratings

  • Abstract is rated higher in 1 area: Support Rating
  • Webex App is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
8.8

Webex App

88%
421 Ratings

Likelihood to Renew

Abstract

N/A
0 Ratings
6.7

Webex App

67%
7 Ratings

Usability

7.0

Abstract

70%
1 Rating
8.8

Webex App

88%
358 Ratings

Availability

Abstract

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Abstract

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

8.7

Abstract

87%
7 Ratings
8.5

Webex App

85%
396 Ratings

In-Person Training

Abstract

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Abstract

N/A
0 Ratings
8.7

Webex App

87%
2 Ratings

Implementation Rating

Abstract

N/A
0 Ratings
9.0

Webex App

90%
5 Ratings

Configurability

Abstract

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Ease of integration

Abstract

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Abstract

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Abstract

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Abstract

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review

Cisco

Webex is suited for video calls with your team members. It can host up to a decent amount of people. You also have multiple features, such as sharing your screen, taking control of other people's screens, recording the meeting, and sending over files during meetings. It's less appropriate if you want to send a quick message to other people as a simple question. Sometimes you don't want to have to involve in calling people because you want things done quickly; Webex needs this.
Read full review

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Webex App

    Starting Price

    $0 user/month

    Editions & Modules

    Webex App editions and modules pricing
    EditionModules
    Basic Plan$0.001
    Meet Plan$13.502
    Meet + Call Plan$25.003
    Enterprise PlanContact Sales4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Pricing Info

    Likelihood to Renew

    Abstract

    No answers on this topic

    Cisco

    Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
    Read full review

    Usability

    Abstract

    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
    Read full review

    Cisco

    As I’ve mentioned before, Webex App's usability is the worst. I hate using it. It needs a fundamental rethink to make the design much more accessible. Look it gives me a headache from a UI/UX perspective. I want this app to get better but I hate using it. I wish we used Zoom
    Read full review

    Reliability and Availability

    Abstract

    No answers on this topic

    Cisco

    We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
    Read full review

    Performance

    Abstract

    No answers on this topic

    Cisco

    I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
    Read full review

    Support Rating

    Abstract

    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
    Read full review

    Cisco

    The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
    Read full review

    In-Person Training

    Abstract

    No answers on this topic

    Cisco

    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review

    Online Training

    Abstract

    No answers on this topic

    Cisco

    Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
    Read full review

    Implementation Rating

    Abstract

    No answers on this topic

    Cisco

    Management involvement to get users to adopt is key. Users have a hard time changing to new software.
    Read full review

    Alternatives Considered

    Abstract

    I purchased and administer Abstract. It was requested by our design department who evaluated it.
    Read full review

    Cisco

    I think Webex App is somewhat better than other video conferencing apps due to following reasons -
    • Better quality of recorded sessions
    • Better in terms of options for meeting customization
    • Can be integrated with Outlook
    • Ease of use
    It does not mean that other meeting apps are not good, they are also very useful, but in the above mentioned areas, I find Webex App better in performance.
    Read full review

    Scalability

    Abstract

    No answers on this topic

    Cisco

    Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
    Read full review

    Return on Investment

    Abstract

    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
    Read full review

    Cisco

    • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
    • Many teachers have now good skills for online education due to Webex conferences.
    • Our students have good jobs and they manage to access Universities due to our Webex conferences.
    Read full review

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