What users are saying about
7 Ratings
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Top Rated
429 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

Webex App

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Top Rated
429 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Anonymous | TrustRadius Reviewer

Webex App

I don't see any scenario where it could be less appropriate. Communication and collaboration between people is very important in any scenario today. So, Webex App is the most secure (NSA approved), the easiest to use, and quick to deploy software that fits with every company or team. If you have distributed teams, it's even better to keep everyone in sync.
Eduardo Viero | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.7
Webex App
8.1
Workflow Automation
Abstract
7.5
Webex App
7.8
Mobile Access
Abstract
7.0
Webex App
8.8
Search
Abstract
8.5
Webex App
8.5
Task Management
Abstract
Webex App
8.3
Gantt Charts
Abstract
Webex App
7.6
Scheduling
Abstract
Webex App
8.1
Visual planning tools
Abstract
Webex App
7.6

Communication

Abstract
8.7
Webex App
7.9
Chat
Abstract
10.0
Webex App
9.2
Notifications
Abstract
9.2
Webex App
8.5
Discussions
Abstract
8.0
Webex App
8.2
Internal knowledgebase
Abstract
7.5
Webex App
7.9
Surveys
Abstract
Webex App
6.9
Integrates with GoToMeeting
Abstract
Webex App
6.5
Integrates with Gmail and Google Hangouts
Abstract
Webex App
7.9
Integrates with Outlook
Abstract
Webex App
8.5

File Sharing & Management

Abstract
8.1
Webex App
7.9
Versioning
Abstract
10.0
Webex App
7.8
Document collaboration
Abstract
8.4
Webex App
7.7
Access control
Abstract
7.0
Webex App
7.6
Advanced security features
Abstract
6.1
Webex App
8.4
Device sync
Abstract
9.1
Webex App
8.6
Video files
Abstract
Webex App
7.7
Audio files
Abstract
Webex App
8.1
Integrates with Google Drive
Abstract
Webex App
7.0

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Christopher Fritz | TrustRadius Reviewer

Webex App

  • Webex App is great for sharing content and in a hurry. With a click of a button, you can screen share to coworkers, or fire up a Webex Meeting, right from the same Webex App window you were just chatting in.
  • Webex App does a great job of allowing custom notifications, so you can filter out some of the daily noise and interruptions. I have my Webex App configured to have my most important notifications on all the time, and the noisy rooms that we're all a part of, are set to mentions only. This works particularly well for me, so that I don't miss any of the large and important updates that might be sent through those spaces, but lets me catch up on the information in those spaces at my leisure.
  • Webex App also does a great job of integrating into our existing Cisco Unified Communications Manager, so that we can have seamless access between our PCs, Phones, Mobile Phones, and many more! We use Webex App to make sure we can connect and collaborate with each other, no matter where we may be.
  • Webex App does a wonderful job of gathering, scheduling, and providing information regarding my plethora of daily meetings! I use it daily to manage, host, and launch meetings throughout the day. I even use Webex App to help and track my busy schedule.
Mitchell Bumgarner | TrustRadius Reviewer

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Anonymous | TrustRadius Reviewer

Webex App

  • Multiple versions of Webex apps on Desktop and Mobile makes it difficult to manage
  • Cisco could really improve the app integration across different platforms similar to what main competitors have been doing
  • Occasional quality issues and meeting drop outs with Cisco Webex meetings
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Abstract

Abstract 7.0
Based on 1 answer
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.8
Based on 104 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Abstract

Abstract 8.3
Based on 5 answers
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.6
Based on 148 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.5
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.9
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Abstract

I purchased and administer Abstract. It was requested by our design department who evaluated it.
Christopher Fritz | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Abstract

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Abstract

  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
Anonymous | TrustRadius Reviewer

Webex App

  • Cisco Webex Team is extremely user friendly
  • We can use the additional feature to make your conferencing call very effective and productive.
  • While in this pandemic, we can share our issue through the share features so we can easily resolve our problem
  • Should be more work on notification and video sharing files.
Anonymous | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Abstract Editions & Modules

Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Abstract
5.5
Webex App
8.4

Likelihood to Renew

Abstract
Webex App
9.0

Usability

Abstract
7.0
Webex App
8.8

Reliability and Availability

Abstract
Webex App
10.0

Performance

Abstract
Webex App
9.0

Support Rating

Abstract
8.3
Webex App
8.6

In-Person Training

Abstract
Webex App
9.0

Online Training

Abstract
Webex App
8.5

Implementation Rating

Abstract
Webex App
8.9

Scalability

Abstract
Webex App
10.0

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