Abstract vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.8 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Webex Meetings
Score 8.7 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
AbstractWebex Meetings
Editions & Modules
No answers on this topic
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
AbstractWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
AbstractWebex Meetings
Features
AbstractWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
7.8
4 Ratings
1% above category average
Webex Meetings
-
Ratings
Workflow Automation7.62 Ratings00 Ratings
Mobile Access7.03 Ratings00 Ratings
Search8.93 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
8.7
4 Ratings
9% above category average
Webex Meetings
-
Ratings
Chat10.02 Ratings00 Ratings
Notifications9.04 Ratings00 Ratings
Discussions8.04 Ratings00 Ratings
Internal knowledgebase7.62 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
8.1
4 Ratings
1% above category average
Webex Meetings
-
Ratings
Versioning10.04 Ratings00 Ratings
Document collaboration8.53 Ratings00 Ratings
Access control6.24 Ratings00 Ratings
Advanced security features6.92 Ratings00 Ratings
Device sync9.13 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Abstract
-
Ratings
Webex Meetings
8.7
846 Ratings
10% above category average
High quality audio00 Ratings9.0841 Ratings
High quality video00 Ratings9.0833 Ratings
Low bandwidth requirements00 Ratings8.0801 Ratings
Mobile support00 Ratings8.6763 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Abstract
-
Ratings
Webex Meetings
8.5
831 Ratings
7% above category average
Desktop sharing00 Ratings8.8830 Ratings
Whiteboards00 Ratings8.1722 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Abstract
-
Ratings
Webex Meetings
8.6
839 Ratings
5% above category average
Calendar integration00 Ratings8.7796 Ratings
Meeting initiation00 Ratings8.5826 Ratings
Integrates with social media00 Ratings8.4352 Ratings
Record meetings / events00 Ratings8.9784 Ratings
Slideshows00 Ratings8.7709 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Abstract
-
Ratings
Webex Meetings
8.8
794 Ratings
9% above category average
Live chat00 Ratings8.8773 Ratings
Audience polling00 Ratings9.0683 Ratings
Q&A00 Ratings8.6692 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Abstract
-
Ratings
Webex Meetings
8.8
788 Ratings
8% above category average
User authentication00 Ratings8.8741 Ratings
Participant roles & permissions00 Ratings8.8768 Ratings
Confidential attendee list00 Ratings9.0476 Ratings
Best Alternatives
AbstractWebex Meetings
Small Businesses
Kintone
Kintone
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Zoom Workplace
Zoom Workplace
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractWebex Meetings
Likelihood to Recommend
2.1
(4 ratings)
8.8
(865 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(58 ratings)
Usability
7.0
(1 ratings)
8.0
(117 ratings)
Availability
-
(0 ratings)
8.9
(441 ratings)
Performance
-
(0 ratings)
9.5
(416 ratings)
Support Rating
8.8
(4 ratings)
7.9
(116 ratings)
In-Person Training
-
(0 ratings)
8.8
(6 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
9.7
(22 ratings)
Configurability
-
(0 ratings)
7.3
(15 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
10.0
(10 ratings)
Product Scalability
-
(0 ratings)
8.3
(412 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(12 ratings)
Vendor pre-sale
-
(0 ratings)
9.9
(13 ratings)
User Testimonials
AbstractWebex Meetings
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
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Likelihood to Renew
Abstract
No answers on this topic
Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Abstract
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Abstract
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
Abstract
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Abstract
No answers on this topic
Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
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Implementation Rating
Abstract
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
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Contract Terms and Pricing Model
Abstract
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Abstract
No answers on this topic
Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
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Professional Services
Abstract
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots