What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2049 Ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6 out of 100

Webex Meetings

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2049 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Project Management

    7.8

    Abstract

    78%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 3/3 features

    Workflow Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Search

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Communication

    8.7

    Abstract

    87%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 4/4 features

    Chat

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    9.1
    91%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Abstract

    81%

    Webex Meetings

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 5/5 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Access control

    6.2
    62%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    Abstract

    Feature Set Not Supported
    N/A
    8.3

    Webex Meetings

    83%
    Webex Meetings ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.8
    88%
    662 Ratings

    High quality video

    N/A
    0 Ratings
    8.6
    86%
    654 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.5
    75%
    630 Ratings

    Mobile support

    N/A
    0 Ratings
    8.3
    83%
    597 Ratings

    Screen Sharing

    Abstract

    Feature Set Not Supported
    N/A
    8.6

    Webex Meetings

    86%
    Webex Meetings ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    8.9
    89%
    654 Ratings

    Whiteboards

    N/A
    0 Ratings
    8.4
    84%
    567 Ratings

    Online Meetings / Events

    Abstract

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    8.6
    86%
    627 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.7
    87%
    656 Ratings

    Integrates with social media

    N/A
    0 Ratings
    8.0
    80%
    237 Ratings

    Record meetings / events

    N/A
    0 Ratings
    8.7
    87%
    626 Ratings

    Slideshows

    N/A
    0 Ratings
    8.7
    87%
    570 Ratings

    Online Events Collaboration

    Abstract

    Feature Set Not Supported
    N/A
    8.5

    Webex Meetings

    85%
    Webex Meetings ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.6
    86%
    619 Ratings

    Audience polling

    N/A
    0 Ratings
    8.5
    85%
    547 Ratings

    Q&A

    N/A
    0 Ratings
    8.5
    85%
    547 Ratings

    Online Events Security

    Abstract

    Feature Set Not Supported
    N/A
    8.7

    Webex Meetings

    87%
    Webex Meetings ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.8
    88%
    587 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.8
    88%
    612 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    8.6
    86%
    326 Ratings

    Attribute Ratings

    • Abstract is rated higher in 1 area: Support Rating
    • Webex Meetings is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    2.3

    Abstract

    23%
    4 Ratings
    8.6

    Webex Meetings

    86%
    669 Ratings

    Likelihood to Renew

    Abstract

    N/A
    0 Ratings
    7.5

    Webex Meetings

    75%
    40 Ratings

    Usability

    7.0

    Abstract

    70%
    1 Rating
    8.7

    Webex Meetings

    87%
    99 Ratings

    Availability

    Abstract

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    436 Ratings

    Performance

    Abstract

    N/A
    0 Ratings
    8.6

    Webex Meetings

    86%
    413 Ratings

    Support Rating

    8.7

    Abstract

    87%
    7 Ratings
    8.1

    Webex Meetings

    81%
    150 Ratings

    In-Person Training

    Abstract

    N/A
    0 Ratings
    8.0

    Webex Meetings

    80%
    2 Ratings

    Online Training

    Abstract

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    2 Ratings

    Implementation Rating

    Abstract

    N/A
    0 Ratings
    9.3

    Webex Meetings

    93%
    18 Ratings

    Configurability

    Abstract

    N/A
    0 Ratings
    8.2

    Webex Meetings

    82%
    5 Ratings

    Contract Terms and Pricing Model

    Abstract

    N/A
    0 Ratings
    7.7

    Webex Meetings

    77%
    11 Ratings

    Ease of integration

    Abstract

    N/A
    0 Ratings
    7.9

    Webex Meetings

    79%
    4 Ratings

    Product Scalability

    Abstract

    N/A
    0 Ratings
    8.9

    Webex Meetings

    89%
    408 Ratings

    Professional Services

    Abstract

    N/A
    0 Ratings
    9.0

    Webex Meetings

    90%
    9 Ratings

    Vendor post-sale

    Abstract

    N/A
    0 Ratings
    7.8

    Webex Meetings

    78%
    5 Ratings

    Vendor pre-sale

    Abstract

    N/A
    0 Ratings
    8.5

    Webex Meetings

    85%
    6 Ratings

    Likelihood to Recommend

    Abstract

    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Read full review

    Cisco

    Well suited scenario. Client is deeply rooted in the Cisco ecosystem! They are growing and require an all-in-one solution from a vendor they can trust. They have a trusted value-added reseller to help and support them when they need anything and can find the value of Cisco's solution. Less appropriate scenario. Client has several different vendors and is already growing in the direction of an alternative vendor. Maybe because of a bundled, less expensive solution provided by alternative vendor. Small business and budget conscious when making purchasing decisions.
    Read full review

    Pros

    Abstract

    • Versioning for desginers
    • Collaboration between team members
    Read full review

    Cisco

    • Video Conference Meetings: In every industry from HR department to IT Department, everyone has there meetings, Webex just solve the issue of conference room blocking.
    • Events: Now we dont have to seat at conference hall & listen the events. We can do this while seating at home
    • Polls: Now we can record our views or make our voting count. Webex polls simply solve this issue with digital polling
    Read full review

    Cons

    Abstract

    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Read full review

    Cisco

    • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
    • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
    • Hard to navigate attendees while presenting yourself.
    Read full review

    Pricing Details

    Abstract

    Starting Price

    Editions & Modules

    Abstract editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Webex Meetings

      Starting Price

      $12 per month

      Editions & Modules

      Webex Meetings editions and modules pricing
      EditionModules
      Basic$0.001
      Meet + Call Plan$25.002
      Meet Plan$13.503
      EnterpriseContact Sales4
      Call Plan$17.005

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Pricing available by monthly or annual subscription, with discounts available for annual commitments.

      Pricing Info

      Likelihood to Renew

      Abstract

      No answers on this topic

      Cisco

      Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
      Read full review

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      Cisco

      Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
      Read full review

      Reliability and Availability

      Abstract

      No answers on this topic

      Cisco

      So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
      Read full review

      Performance

      Abstract

      No answers on this topic

      Cisco

      We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
      Read full review

      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
      Read full review

      Cisco

      The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
      Read full review

      Implementation Rating

      Abstract

      No answers on this topic

      Cisco

      That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
      Read full review

      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      Cisco

      Actually, we use both Microsoft Teams and Webex Meetings. Although, Webex Meetings was our initial choice and has been used for longer at the organization. Microsoft Teams is still fairly new and I don't think we have had a chance to explore its functionalities to the fullest. However, one advantage Teams seems to have had right off the bat is it being a Microsoft product. Hence, it integrates better with Outlook. As I mentioned, we still prefer Webex Meetings for larger meetings (Teams can be too bandwidth hungry) and for meetings with external partners (Teams has had issues with inviting people outside our organization).
      Read full review

      Contract Terms and Pricing Model

      Abstract

      No answers on this topic

      Cisco

      Pricing structures are available with multiple options- 1. From Website directly. (Not recommended due to absence of partner support). 2. From Cisco Partner. (Highly recommended they help in setup as well as after-service support to a particular extent that again depends from partner to partner). Small Tip- Free Fell to negotiate with the partner. They can and they will. 3. Cisco through partners for the larger organizations provides Active Use plans. Where they give you as many licenses you want but charge you as per the usage.
      Read full review

      Scalability

      Abstract

      No answers on this topic

      Cisco

      Setting this product in any department is easy since it has the most flexible setup process. The networking path is easy to maintain and monitor since the infrastructure is not complicated. New members who start using this product familiarize themselves within the shortest time possible. Marketing using this product has a great impact on influencing customers and interacting with them.
      Read full review

      Professional Services

      Abstract

      No answers on this topic

      Cisco

      We did not take advantage of Webex Meetings' professional services.
      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      Cisco

      • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
      • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
      • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
      Read full review

      Add comparison