What users are saying about

Accelo vs OpenText Hightail

Accelo
37 Ratings
OpenText Hightail
14 Ratings

Accelo

37 Ratings
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Score 8.7 out of 100

Based on 37 reviews and ratings

OpenText Hightail

14 Ratings
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Score 8.8 out of 100

Based on 14 reviews and ratings

Feature Set Ratings

    Project Management

    Accelo

    Feature Set Not Supported
    N/A
    8.2

    OpenText Hightail

    82%
    OpenText Hightail ranks higher in 6/6 features
    OpenText Hightail ranks higher in 6/6 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Scheduling

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Search

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Visual planning tools

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Communication

    Accelo

    Feature Set Not Supported
    N/A
    8.0

    OpenText Hightail

    80%
    OpenText Hightail ranks higher in 4/4 features
    OpenText Hightail ranks higher in 4/4 features

    Notifications

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integrates with Outlook

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    File Sharing & Management

    Accelo

    Feature Set Not Supported
    N/A
    8.9

    OpenText Hightail

    89%
    OpenText Hightail ranks higher in 8/8 features
    OpenText Hightail ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Video files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Audio files

    N/A
    0 Ratings
    9.0
    90%
    8 Ratings

    Document collaboration

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    Access control

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Device sync

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Attribute Ratings

    • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    Accelo

    88%
    8 Ratings
    9.0

    OpenText Hightail

    90%
    8 Ratings

    Likelihood to Renew

    9.0

    Accelo

    90%
    1 Rating

    OpenText Hightail

    N/A
    0 Ratings

    Usability

    7.0

    Accelo

    70%
    1 Rating

    OpenText Hightail

    N/A
    0 Ratings

    Performance

    10.0

    Accelo

    100%
    2 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Support Rating

    7.5

    Accelo

    75%
    5 Ratings

    OpenText Hightail

    N/A
    0 Ratings

    Likelihood to Recommend

    Accelo

    Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.

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    Charles Fashana, MBA | TrustRadius Reviewer
    Charles Fashana, MBA
    View all 8 answers on this topic

    OpenText Hightail

    Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.

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    Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
    Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician
    View all 8 answers on this topic

    Pros

    Accelo

    • Timing Client Work: You are able to better manage your time on your clients.
    • Housing Client Info in one Area: You can view all you need for any given client in one area.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 8 answers on this topic

    OpenText Hightail

    • Management of content, communication, spaces, and projects in general.
    • Control of processes, tasks and activities between the different members of teams.
    • Collaborative work through different media and channels.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 8 answers on this topic

    Cons

    Accelo

    • Accelo is excellent on the adaptation to its deep functionalities.
    • Managing multiple project is very challenging.
    • Not easy to collect multiple reports across platforms.

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    Johnson Martins | TrustRadius Reviewer
    Johnson Martins
    View all 8 answers on this topic

    OpenText Hightail

    • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.

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    Lisa Moughan | TrustRadius Reviewer
    Lisa Moughan
    View all 8 answers on this topic

    Pricing Details

    Accelo

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $39 per user

    Accelo Editions & Modules

    Edition
    Projects (Per Month on Annual Contract)$391
    Sales (Per Month on Annual Contract)$391
    Retainers (Per Month on Annual Contract)$391
    Service (Per Month on Annual Contract)$391
    ServOps (Per Month on Annual Contract)$791
    1. per user
    Additional Pricing Details
    ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

    OpenText Hightail

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 100MB per file upload

    OpenText Hightail Editions & Modules

    Edition
    Lite$01
    Pro$152
    BusinessCustom2
    Teams$303
    1. 100MB per file upload
    2. per user, per month
    3. per user/per month
    Additional Pricing Details
    Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

    Likelihood to Renew

    Accelo

    Accelo 9.0
    Based on 1 answer
    Looking forward to seeing more refinement of features provided and upcoming features promised :)

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    Brendon O'Sullivan | TrustRadius Reviewer
    Brendon O'Sullivan
    View all 1 answers on this topic

    OpenText Hightail

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Accelo

    Accelo 7.5
    Based on 5 answers
    From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)

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    Charles Fashana, MBA | TrustRadius Reviewer
    Charles Fashana, MBA
    View all 5 answers on this topic

    OpenText Hightail

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Accelo

    Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.

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    Ryan Freeman | TrustRadius Reviewer
    Ryan Freeman
    View all 8 answers on this topic

    OpenText Hightail

    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.

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    Sarah Bandy | TrustRadius Reviewer
    Sarah Bandy
    View all 8 answers on this topic

    Return on Investment

    Accelo

    • It substantially reduced the number of systems we use to run our business.
    • It reduced the need to train our staff on a variety of platforms.
    • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.

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    Chris Osterhout | TrustRadius Reviewer
    Chris Osterhout
    View all 8 answers on this topic

    OpenText Hightail

    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".

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    Saryia Green | TrustRadius Reviewer
    Saryia Green
    View all 8 answers on this topic

    Screenshots

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