What users are saying about
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 37 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
Project Management

Accelo
Feature Set Not Supported
N/A
8.2
OpenText Hightail
82%
OpenText Hightail ranks higher in 6/6 features
OpenText Hightail ranks higher in 6/6 features
Task Management

N/A
0 Ratings
9.0
90%
4 Ratings
Scheduling

N/A
0 Ratings
8.0
80%
3 Ratings
Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings
Mobile Access

N/A
0 Ratings
8.0
80%
5 Ratings
Search

N/A
0 Ratings
7.0
70%
3 Ratings
Visual planning tools

N/A
0 Ratings
9.0
90%
3 Ratings
Communication

Accelo
Feature Set Not Supported
N/A
8.0
OpenText Hightail
80%
OpenText Hightail ranks higher in 4/4 features
OpenText Hightail ranks higher in 4/4 features
Notifications

N/A
0 Ratings
9.0
90%
7 Ratings
Discussions

N/A
0 Ratings
8.0
80%
3 Ratings
Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating
Integrates with Outlook

N/A
0 Ratings
8.0
80%
2 Ratings
File Sharing & Management

Accelo
Feature Set Not Supported
N/A
8.9
OpenText Hightail
89%
OpenText Hightail ranks higher in 8/8 features
OpenText Hightail ranks higher in 8/8 features
Versioning

N/A
0 Ratings
9.0
90%
3 Ratings
Video files

N/A
0 Ratings
9.0
90%
8 Ratings
Audio files

N/A
0 Ratings
9.0
90%
8 Ratings
Document collaboration

N/A
0 Ratings
10.0
100%
5 Ratings
Access control

N/A
0 Ratings
10.0
100%
6 Ratings
Advanced security features

N/A
0 Ratings
8.0
80%
7 Ratings
Integrates with Google Drive

N/A
0 Ratings
8.0
80%
2 Ratings
Device sync

N/A
0 Ratings
8.0
80%
4 Ratings
Attribute Ratings
- OpenText Hightail is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.8
Accelo
88%
8 Ratings
9.0
OpenText Hightail
90%
8 Ratings
Likelihood to Renew

9.0
Accelo
90%
1 Rating
OpenText Hightail
N/A
0 Ratings
Usability

7.0
Accelo
70%
1 Rating
OpenText Hightail
N/A
0 Ratings
Performance

10.0
Accelo
100%
2 Ratings
OpenText Hightail
N/A
0 Ratings
Support Rating

7.5
Accelo
75%
5 Ratings
OpenText Hightail
N/A
0 Ratings
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
OpenText Hightail
Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees
Pros
Accelo
- Timing Client Work: You are able to better manage your time on your clients.
- Housing Client Info in one Area: You can view all you need for any given client in one area.

Verified User
Manager in Marketing
Marketing and Advertising Company, 1-10 employeesOpenText Hightail
- Management of content, communication, spaces, and projects in general.
- Control of processes, tasks and activities between the different members of teams.
- Collaborative work through different media and channels.

Verified User
Representative in Other
Civic & Social Organization Company, 10,001+ employeesCons
Accelo
- Accelo is excellent on the adaptation to its deep functionalities.
- Managing multiple project is very challenging.
- Not easy to collect multiple reports across platforms.
.NET Software Engineer
JFrogComputer Software, 501-1000 employees
OpenText Hightail
- Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Global Marketing / Corporate Communication Manager
3SI Security SystemsSecurity and Investigations, 201-500 employees
Pricing Details
Accelo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$39 per user
Accelo Editions & Modules
Edition
Projects (Per Month on Annual Contract) | $391 |
---|---|
Sales (Per Month on Annual Contract) | $391 |
Retainers (Per Month on Annual Contract) | $391 |
Service (Per Month on Annual Contract) | $391 |
ServOps (Per Month on Annual Contract) | $791 |
- per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.OpenText Hightail
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 100MB per file upload
OpenText Hightail Editions & Modules
Edition
Lite | $01 |
---|---|
Pro | $152 |
Business | Custom2 |
Teams | $303 |
- 100MB per file upload
- per user, per month
- per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.Likelihood to Renew
Accelo
Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Managing Director
Bos Web SystemsInformation Technology and Services, 11-50 employees
OpenText Hightail
No score
No answers yet
No answers on this topic
Support Rating
Accelo
Accelo 7.5
Based on 5 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
COO (Chief Operating Officer)
19 IDEASMarketing & Advertising, 11-50 employees
OpenText Hightail
No score
No answers yet
No answers on this topic
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
President
Strider Inc.Marketing and Advertising, 1-10 employees
OpenText Hightail
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Executive Director
Youth Empowerment through Arts and HumanitiesNon-Profit Organization Management, 1-10 employees
Return on Investment
Accelo
- It substantially reduced the number of systems we use to run our business.
- It reduced the need to train our staff on a variety of platforms.
- It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Vice President of Business Strategy
WSOLInternet, 11-50 employees
OpenText Hightail
- Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
Marketing Coordinator
3SI Security SystemsSecurity and Investigations, 201-500 employees