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Acquia Digital Experience Platform vs. Evoq Content vs. SAP Customer Data Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acquia Digital Experience Platform

    Score7.7 out of 10
    N/AThe Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…N/A

    Evoq Content

    Score8.7 out of 10
    N/AEvoq Content is a content management system within the Evoq business suite. Evoq Content is extensible with many modules that add caching, advanced content approval workflow, granular permissions, document management, mobile accessibility of content, web farm support, and an ecommerce engine.N/A

    SAP Customer Data Solutions

    Score8.1 out of 10
    N/AThe SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
    Pricing
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Free Trial
    NoNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Considered Multiple Products
    Acquia
    No answer on this topic
    DNN
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    74 Answers
    No answers on this topic
    98%
    Would buy again
    50 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    73 Answers
    No answers on this topic
    100%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    53 Answers
    No answers on this topic
    93%
    Implementation went as expected
    39 Answers
    Features
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Security
    Comparison of Security features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    8.0
    49 Ratings
    1% below category average
    Evoq Content
    10.0
    6 Ratings
    19% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Role-based user permissions8.049 Ratings10.06 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    7.7
    41 Ratings
    4% below category average
    Evoq Content
    10.0
    5 Ratings
    25% above category average
    SAP Customer Data Solutions
    -
    Ratings
    API7.839 Ratings10.05 Ratings00 Ratings
    Internationalization / multi-language7.632 Ratings10.05 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    7.9
    43 Ratings
    11% above category average
    Evoq Content
    10.0
    8 Ratings
    24% above category average
    SAP Customer Data Solutions
    -
    Ratings
    WYSIWYG editor7.331 Ratings10.08 Ratings00 Ratings
    Code quality / cleanliness8.134 Ratings10.06 Ratings00 Ratings
    Admin section7.942 Ratings10.07 Ratings00 Ratings
    Page templates8.030 Ratings10.07 Ratings00 Ratings
    Library of website themes8.226 Ratings10.06 Ratings00 Ratings
    Mobile optimization / responsive design7.828 Ratings10.05 Ratings00 Ratings
    Publishing workflow7.934 Ratings10.07 Ratings00 Ratings
    Form generator7.924 Ratings10.06 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    7.0
    35 Ratings
    5% above category average
    Evoq Content
    10.0
    7 Ratings
    28% above category average
    SAP Customer Data Solutions
    -
    Ratings
    Content taxonomy7.728 Ratings10.07 Ratings00 Ratings
    SEO support6.029 Ratings10.07 Ratings00 Ratings
    Bulk management6.931 Ratings10.05 Ratings00 Ratings
    Availability / breadth of extensions7.432 Ratings10.07 Ratings00 Ratings
    Community / comment management7.226 Ratings10.07 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    -
    Ratings
    Evoq Content
    -
    Ratings
    SAP Customer Data Solutions
    7.8
    27 Ratings
    5% below category average
    Tag library00 Ratings00 Ratings7.826 Ratings
    Tag variable mapping00 Ratings00 Ratings7.824 Ratings
    Ease of writing custom tags00 Ratings00 Ratings7.825 Ratings
    Rules-driven tag execution00 Ratings00 Ratings7.825 Ratings
    Tag performance monitoring00 Ratings00 Ratings8.024 Ratings
    Page load times00 Ratings00 Ratings7.925 Ratings
    Mobile app tagging00 Ratings00 Ratings7.524 Ratings
    Library of JavaScript extensions00 Ratings00 Ratings7.623 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    -
    Ratings
    Evoq Content
    -
    Ratings
    SAP Customer Data Solutions
    7.5
    28 Ratings
    8% below category average
    Standard visitor segmentation00 Ratings00 Ratings8.028 Ratings
    Behavioral visitor segmentation00 Ratings00 Ratings8.027 Ratings
    Traffic allocation control00 Ratings00 Ratings4.327 Ratings
    Website personalization00 Ratings00 Ratings9.926 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of Acquia Digital Experience Platform and Evoq Content and SAP Customer Data Solutions
    Feature
    Acquia Digital Experience Platform
    -
    Ratings
    Evoq Content
    -
    Ratings
    SAP Customer Data Solutions
    6.5
    29 Ratings
    23% below category average
    Account Scoring00 Ratings00 Ratings8.027 Ratings
    Customer Data Governance00 Ratings00 Ratings8.928 Ratings
    Data Connectors00 Ratings00 Ratings4.329 Ratings
    Data Enhancement00 Ratings00 Ratings5.229 Ratings
    Data Ingestion00 Ratings00 Ratings6.129 Ratings
    Data Storage00 Ratings00 Ratings2.529 Ratings
    Data Visibility00 Ratings00 Ratings8.029 Ratings
    Event Data00 Ratings00 Ratings6.127 Ratings
    Identity Resolution00 Ratings00 Ratings8.927 Ratings
    Best Alternatives
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Small Businesses
    Yext
    Score6.8 out of 10
    Umbraco CMS
    Score7 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Square Online
    Score7.7 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    Treasure AI
    Score9 out of 10
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    User Ratings
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Likelihood to Recommend
    8.4
    (93 ratings)
    8.8
    (12 ratings)
    9.0
    (58 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    9.7
    (7 ratings)
    9.5
    (10 ratings)
    Usability
    7.7
    (2 ratings)
    10.0
    (2 ratings)
    9.1
    (7 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (57 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (7 ratings)
    Support Rating
    9.0
    (5 ratings)
    10.0
    (2 ratings)
    9.1
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (7 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    7.3
    (7 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.3
    (73 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    4.5
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Acquia Digital Experience PlatformEvoq ContentSAP Customer Data Solutions
    Likelihood to Recommend
    Acquia
    It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
    Incentivized
    Read full review
    DNN
    If you just need to implement a website that is dynamic but not real big in Data Processing almost anyone can do so with very limited knowledge as long as you know how to use a Word Processor and your Browser. If you don't have experience with setting up a Server to run a website there are Companies like PowerDNN, Rackspace and WinHost that can help and I recommend them in that order if you are using DNN. If you need a more sophisticated e-commerce website and don't have much experience with Servers, SQL Server etc. then you should find a consultant to help you install and setup not just the DNN Platform but also select the proper Modules to accomplish what you want to do. If you need a highly customized website that is very data intensive and you are not experienced then be sure to save yourself the time and money by finding a qualified Consultant to help you. The beauty of DNN is that it can handle as simple or as complicated of an Application as you need depending on what your needs are and how far you want to take it.
    Read full review
    SAP
    It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
    Incentivized
    Read full review
    Pros
    Acquia
    • It's fast, no lag time
    • Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
    • Platform is very accessible to those who know how to manage the back end software.
    Incentivized
    Read full review
    DNN
    • DNN is a feature-rich, open-source project with a flexible license. This let us use it without licensing costs for custom solutions or as-is with no custom code just plug-in modules.
    • DNN is written in Microsoft .NET C#. This allows our developers and our customers to use their existing skill set to install and maintain the solution.
    • DNN is made for Windows platform, allowing us and our customers to deploy solutions to existing Windows servers or in some cases hosted platforms.
    • DNN integrates with Windows authentication allowing us to deploy intranet solutions and use single sign-on for improved user experience and security.
    Read full review
    SAP
    • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
    • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
    • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
    Incentivized
    Read full review
    Cons
    Acquia
    • Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
    • Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
    Incentivized
    Read full review
    DNN
    • It can be a bit heavy-handed when it comes to styling. It's sometimes necessary to spend a little extra time to overcome styling issues.
    • Up until version 8 of the core DNN platform, implementing single page applications (SPAs) required extra efforts.
    • It is very difficult to split a site across multiple servers for load balancing
    Incentivized
    Read full review
    SAP
    • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
    • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Acquia
    We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
    Incentivized
    Read full review
    DNN
    Even though DNN is a good CMS, I have worked with other CMSs which are far more robust at this point, and would not be overly inclined to select DNN unless cost of the product is the most important factor along with staying on .NET. DNN is a whole package so unless the client has a requirement of including authentication, authorization for users, eCommerce, sticking to something simple is a better option.
    Read full review
    SAP
    On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
    Incentivized
    Read full review
    Usability
    Acquia
    It's a great user interface. It's always being updated and I've never noticed a bad update that increased the complexity or reduced
    Incentivized
    Read full review
    DNN
    Evoq proved to be a solid backbone for our property-management portal, handling ≈300 active rental listings without performance hiccups. The page-builder made it straightforward to craft listing templates that surface photo galleries, floor-plan PDFs, and embedded map pins, while role-based workflows let leasing agents edit unit details (price, availability, pet policy) without touching global site settings—a big win for operational control.

    For the management side, the platform’s extensibility let us plug in a third-party rent-payment widget and an automated maintenance-ticket form with minimal custom code. Evoq’s built-in analytics have already highlighted which neighborhoods and bedroom counts drive the most traffic, guiding our marketing spend.

    Two caveats:


    Search & filter logic – Out-of-the-box search was too shallow for renters who expect Zillow-style filtering. We had to commission a custom module for filter chips (price range, amenities, walk score), which added time and cost.
    Mobile image optimization – High-resolution gallery images affected load times on 4G; a CDN or Evoq’s Digital Asset Optimizer add-on is advisable.



    Overall, Evoq delivers reliable content governance and enough flexibility to support both consumer-facing listings and back-office property-management workflows, provided you budget for advanced search customization and image delivery tuning.
    Read full review
    SAP
    We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
    Read full review
    Reliability and Availability
    Acquia
    No answers on this topic
    DNN
    No answers on this topic
    SAP
    The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
    Incentivized
    Read full review
    Performance
    Acquia
    No answers on this topic
    DNN
    No answers on this topic
    SAP
    There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
    Read full review
    Support Rating
    Acquia
    Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
    Incentivized
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    DNN
    I don't see how it could get any better unless they moved their staff into our offices. You have available to you any type of Support you need or want, both paid and free from thousands of developers and consultants all over the world. You might even find some on Mars if you look hard enough.Also, with all of the available resources available from your Browser you can literally find the answer to any question you have in a matter of minutes.
    Read full review
    SAP
    We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
    Read full review
    In-Person Training
    Acquia
    No answers on this topic
    DNN
    No answers on this topic
    SAP
    because it was made directly in the company
    Incentivized
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    Online Training
    Acquia
    No answers on this topic
    DNN
    No answers on this topic
    SAP
    They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
    Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
    Read full review
    Implementation Rating
    Acquia
    It was implemented when I got there. I don't know how it was prior.
    Incentivized
    Read full review
    DNN
    Evoq proved to be a solid backbone for our property-management portal, handling ≈300 active rental listings without performance hiccups. The page-builder made it straightforward to craft listing templates that surface photo galleries, floor-plan PDFs, and embedded map pins, while role-based workflows let leasing agents edit unit details (price, availability, pet policy) without touching global site settings—a big win for operational control.

    For the management side, the platform’s extensibility let us plug in a third-party rent-payment widget and an automated maintenance-ticket form with minimal custom code. Evoq’s built-in analytics have already highlighted which neighborhoods and bedroom counts drive the most traffic, guiding our marketing spend.

    Two caveats:


    Search & filter logic – Out-of-the-box search was too shallow for renters who expect Zillow-style filtering. We had to commission a custom module for filter chips (price range, amenities, walk score), which added time and cost.
    Mobile image optimization – High-resolution gallery images affected load times on 4G; a CDN or Evoq’s Digital Asset Optimizer add-on is advisable.



    Overall, Evoq delivers reliable content governance and enough flexibility to support both consumer-facing listings and back-office property-management workflows, provided you budget for advanced search customization and image delivery tuning.
    Read full review
    SAP
    There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
    Read full review
    Alternatives Considered
    Acquia
    We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
    Incentivized
    Read full review
    DNN
    Drupal is a highly expensive tool and is not offering anything extraordinary at a high price. If I keep its pricing in account then there should be some extraordinary features but unfortunately, there isn’t anything special about it; rather it was slow in its working. All these things actually forced us to move to Evoq that is just perfect in its working. Its working speed, interface, and UX are so simple that none of our team members find it tough to utilize. It has so many features like content scheduling and rich text edit. It allows easy editing of the text as well, and one can directly add text according to need.
    Incentivized
    Read full review
    SAP
    Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
    Incentivized
    Read full review
    Scalability
    Acquia
    The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
    Incentivized
    Read full review
    DNN
    No answers on this topic
    SAP
    because the platform actually allows you to scale at any time if designed following best practices
    Incentivized
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    Return on Investment
    Acquia
    • Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
    • Acquia SOLR search provided a much-improved search experience on our website.
    • Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
    • We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
    Incentivized
    Read full review
    DNN
    • DNN have given us the ability to have basic sites for clients up and running in a very short time. This makes the client happy.
    • DNN has taken the trivial, simple tasks of changing text on a page or an image on a page and put it into the hands of the client. They do not have to pay us to do it and that also frees up more time for us to spend on development.
    Read full review
    SAP
    • Having a single, stremlined point of entry for the customers improves the overall customer experience
    • By the same reason, maintenance costs are reduced because interventions focus on a single object
    • It's versatile in its integration so there is no need to change the surrounding software ecosystem
    Incentivized
    Read full review
    ScreenShots

    SAP Customer Data Solutions Screenshots

    Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform