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Acronis Cyber Protect Cloud vs. OpenText Core Endpoint Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis Cyber Protect Cloud

    Score8.3 out of 10
    N/AAcronis Cyber Protect integrates backup with AI-driven cybersecurity to deliver comprehensive cyber resilience. It offers rapid, one-click recovery, and simplified management for all IT environments.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Considered Both Products
    Acronis
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    31 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    31 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    32 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    28 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    32 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Endpoint Security
    Comparison of Endpoint Security features of Acronis Cyber Protect Cloud and OpenText Core Endpoint Backup
    Feature
    Acronis Cyber Protect Cloud
    8.0
    6 Ratings
    6% below category average
    OpenText Core Endpoint Backup
    -
    Ratings
    Anti-Exploit Technology7.85 Ratings00 Ratings
    Endpoint Detection and Response (EDR)7.56 Ratings00 Ratings
    Centralized Management8.66 Ratings00 Ratings
    Hybrid Deployment Support8.75 Ratings00 Ratings
    Infection Remediation8.26 Ratings00 Ratings
    Vulnerability Management7.96 Ratings00 Ratings
    Malware Detection7.66 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of Acronis Cyber Protect Cloud and OpenText Core Endpoint Backup
    Feature
    Acronis Cyber Protect Cloud
    -
    Ratings
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Instant recovery00 Ratings8.01 Ratings
    Recovery verification00 Ratings4.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings5.01 Ratings
    Backup to the cloud00 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings4.01 Ratings
    Flexible deployment00 Ratings4.01 Ratings
    Management dashboard00 Ratings6.01 Ratings
    Platform support00 Ratings4.01 Ratings
    Retention options00 Ratings4.01 Ratings
    Encryption00 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Acronis Cyber Protect Cloud and OpenText Core Endpoint Backup
    Feature
    Acronis Cyber Protect Cloud
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings
    Best Alternatives
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.4
    (37 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    7.7
    (3 ratings)
    1.0
    (1 ratings)
    Usability
    8.2
    (13 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (7 ratings)
    9.7
    (6 ratings)
    Implementation Rating
    8.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis Cyber Protect CloudOpenText Core Endpoint Backup
    Likelihood to Recommend
    Acronis
    The services are easy to learn and manage. The support team is very competent and resolves my issues that come s up easily. As a business partner, they are proactive in offering solutions and help to improve what we are doing. They are always there for engineering solutions that we are not sure how to do.
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Acronis
    • Local backup to local encrypted and protected hard drives
    • Cloud backups of files, folders, or entire machines
    • Vulnerability assessment of systems
    • Antivirus and content filtering
    • Remote control of systems
    • Integration with Connectwise and other RMM and MSP tools
    • Replacement that's better than Dropbox or Google drive
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Acronis
    • The website is pretty slow and will kick you off sometimes. I know they are working on this. For now, this is the biggest problem we have with Acronis.
    • Their support team isn't great. It can take a while to get an issue resolved, although issues do not happen frequently.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Acronis
    They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
    Incentivized
    Read full review
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Acronis
    The platform is quite intuitive and centralizes many functions into a single console, which facilitates the daily management of all clients. However, some sections—such as the RMM, security audit reports, or the Awareness service—could be more comprehensive to enhance the overall experience. La plataforma es bastante intuitiva y centraliza muchas funciones en una sola consola, lo que facilita la gestión diaria de todos los clientes. Sin embargo, algunos apartados como el RMM o los informes de auditoría de seguridad o el servicio de Awareness podrían ser más completos para mejorar la experiencia general.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Acronis
    Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
    Incentivized
    Read full review
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    Everything just worked when we were setting the system up.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Acronis
    Price! All the services have low entry points and then hit you with big fees. Acronis Advanced Backup provides better management and control of your cost then the other services we evaluated. We have tested a number of solutions not on the list that have are price competitive, but the support was lacking.
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Return on Investment
    Acronis
    • We have been able to further develop our customerbase and and more MSP as our partners
    • Overall the recurring revenue coming from Acronis, will help us to increase revenue and margin, without investing in new hardware and save on energy-cost.
    • It is time consuming to implement Acronis into our system and train our employees. With this there is also cost involved, but we believe in the long-term investements we make here.
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots