actiTIME vs. DATABASICS Time vs. UKG Ready

ActiTime is a perfect program for managing payments and expenses within the company. It is an ideal tool to manage the activity of employees and the time they devote to their daily tasks within the company. ActiTime is undoubtedly recommended for its excellent performance in generating reports and the quality of its production. If anything could improve this tool it is its interface as it has become a bit outdated.

Incentivized

Easy to use with lots of customization. The PTO request and calendar is a great tool with real-time balances easy to access. The validation table is large enough to handle hundreds of projects with dozens of sub-categories. We also like the ability to send notices on our own schedule.

Incentivized

Overall, this is the most comprehensive and user friendly HRIS/payroll platform I have used throughout the past 10 years. I would highly recommend UKG Ready to colleagues because of not only how user friendly it is but the level of customer service provided through UKG community and service cases. UKG Ready is quick to acknowledge cases submitted and get back to customers.

Incentivized

• It's a program that has different tools perfect for saving time.
• It has a mobile application that serves to see the activities that are carried out from anywhere.
• It offers detailed reports in real-time.
• Its reports are customizable.
• Allows employees access without the need to create another account.

Incentivized

• I can use a mobile phone to submit timesheets.
• The approver can approve from a mobile phone.
• Can force organization policies in the system.
• Notify users about holidays.

Incentivized

• Support—UKG support, from the Account Managers to CSMs to Ready Support, is amazing. They are always willing to help!
• Documentation—UKG has built-in online documentation, which is a live, easy-to-use version of a very lengthy manual.
• Ease of use- the system is intuitive, easy to train others to use.

Incentivized

• This application can be complex to use for new users.
• ActiTime should further update its mobile application.

Incentivized

• The site is pretty plain and boring to look at.
• I hear there is a mobile app in the works?

Incentivized

• Custom reporting is not intuitive
• Learning and training is poor and has not provided our team with a way to approach our problems in a cost-effective and meaningful way
• Consistent glitches in some areas result in errors that persist through multiple payrolls despite a thorough review of all settings
• Reports don't live in the same place, multiple types of reports exist in multiple places with little explanation of the difference. We often build custom reports only to have them disappear or have to spend a long time trying to find them.

Incentivized

We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG

Incentivized

UKG is the platform with the best overall usability on both an admin and user side. Employees find it easy to update personal information, the dashboards are clear and easy to follow, and the navigation of it is also easy to follow. Overall my favorite platform to use and learn more about.

Incentivized

The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.

Incentivized

We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.

Incentivized

It has quality support, solving any problem quickly, and clarifying any doubt that arises. It works very well and has quick and detailed answers, the quality of service in this sense is impeccable. ActiTime offers an online chat by which you can solve most of the problems almost immediately.

Incentivized

Good value of money. Sped up the month-end closing time.

Incentivized

If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.

Incentivized

Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.

Incentivized

Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.

Incentivized

Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.

Incentivized

This tool is the only one that has been used and worked wonderfully, it is an excellent program, it has not been necessary to try other similar tools.

Incentivized

DATABASICS is the only system capable of handling our complex project dimensions. It's a basic system that's easy to use and easy to navigate. It does everything we need without being overcomplicated, unlike Deltek.

Incentivized

We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.

Incentivized

Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.

Incentivized

• It allows us to take the process and the expenses made in each project, and these give us the possibility to choose the correct budget for what we are doing.
• This application does not give the ease of knowing that the payments will be made to different employees without any complication, generating reports that justify the hours of work they did.

Incentivized

• Easy for staff to submit timesheets.
• Leave management is a good tool to track leave days.

Incentivized

• This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
• We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
• The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
• We can see the demographic and geographical information for our employees and the benefits that they elect