What users are saying about
Smartsheet
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Top Rated
256 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 7.8 out of 101
Based on 21 reviews and ratings
Smartsheet
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Top Rated
256 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.2 out of 101
Based on 256 reviews and ratings
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Likelihood to Recommend
ActiveCollab
Overall, ActiveCollab is a great project management tool. If you're looking for a platform for your team to track their tasks, communicate with one another, share files, etc., then ActiveCollab is the exact right choice. It even allows you to invite external users to collaborate with (such as clients) and lets you set up custom visibility for them.
Data Analyst | SEO Specialist
Xivic, Inc.Information Technology and Services, 51-200 employees
Smartsheet
Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box. Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.

Verified User
Project Manager in Professional Services
Management Consulting Company, 51-200 employeesFeature Rating Comparison
Project Management
ActiveCollab
7.4
Smartsheet
8.3
Task Management
ActiveCollab
9.3
Smartsheet
8.6
Resource Management
ActiveCollab
7.5
Smartsheet
8.4
Gantt Charts
ActiveCollab
6.1
Smartsheet
9.0
Scheduling
ActiveCollab
6.5
Smartsheet
8.5
Workflow Automation
ActiveCollab
7.0
Smartsheet
8.7
Team Collaboration
ActiveCollab
8.6
Smartsheet
9.2
Support for Agile Methodology
ActiveCollab
6.7
Smartsheet
8.2
Support for Waterfall Methodology
ActiveCollab
7.0
Smartsheet
8.1
Document Management
ActiveCollab
9.0
Smartsheet
8.8
Email integration
ActiveCollab
8.0
Smartsheet
7.4
Mobile Access
ActiveCollab
6.8
Smartsheet
7.8
Timesheet Tracking
ActiveCollab
8.5
Smartsheet
7.9
Change request and Case Management
ActiveCollab
5.3
Smartsheet
7.7
Budget and Expense Management
ActiveCollab
7.0
Smartsheet
7.9
Professional Services Automation
ActiveCollab
6.2
Smartsheet
7.6
Quotes/estimates
ActiveCollab
5.7
Smartsheet
6.8
Invoicing
ActiveCollab
6.5
Smartsheet
6.4
Project & financial reporting
ActiveCollab
7.7
Smartsheet
8.4
Integration with accounting software
ActiveCollab
5.0
Smartsheet
8.7
Pros
- Very nice interface for all user roles in the system.
- Effective notification of pending tasks and optimal management of the equipment.
- Organized work flow, productive tasks and correct execution.
- Creation of filters to better locate artifacts for daily use.
Consultor ADF
Innova4JProgram Development, 201-500 employees
- Organizing and editing of items
- Aggregated reporting of disparate sheet
- Many structured categories
- Flexible templates for many use cases
UX Program Manager
Google via Artech Information SystemsInternet, 10,001+ employees
Cons
- It does not provide support to scaled agile frameworks like SAfe which is there for Rally & Agilecraft.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
- Better linking between Smartsheets
- Integration with Google Forms where submissions can go straight to a Smartsheet.
- Allow for card creation at all levels (when view is changed from grid mode that has nested rows)
UX Program Manager
Google via Artech Information SystemsInternet, 10,001+ employees
Likelihood to Renew
No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Senior Marketing Manager
VMwareComputer Software, 10,001+ employees
Usability
No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Program Assistant, Epidemiology Planning and Communications Division
Tri-County Health DepartmentProgram Development, 201-500 employees
Support
No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Senior Marketing Manager
VMwareComputer Software, 10,001+ employees
Implementation
No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Project Manager
Vitatech ElectromagneticsEnvironmental Services, 1-10 employees
Alternatives Considered
ActiveCollab has all the functions that are in these services, unlike them. Not everywhere there is a diagram of gantt. And somewhere the interface is very rewarded and in general looks obsolete.
CEO
Remeslo Branding agencyDesign, 1-10 employees
I have used Microsoft Project, Basecamp, OmniPlan and Excel to organize projects. Smartsheet, by far, is my favorite. Although Smartsheet is not quite as detailed with Gantt charts as Microsoft Project and OmniPlan, it is much more user friendly. Smartsheet also has the capability to do similar functions that you find in Excel such as formulas, sorting, etc. However, my favorite [thing about] Smartsheet is the collaboration features and real-time updates. Linking cells across sheets together, leaving comment threads, adding attachments, using Google Hangouts, entering a sheet at the same time as your teammates, and sending updates and reminders are just a few examples of how teams can work together. Collaborators don't even need a license - they can simply log in if you invite them! Lastly, Smartsheet has solutions for so many different kinds of projects that I have used it both at work and for my many volunteer projects for large project management, planning events, managing grants, developing/conducting surveys and more. This does not even include the additional platforms I have not tried such as employee hiring, budgeting, and document routing. There seems to be a template or solution for just about anything. You just have to get in there and play!
Program Assistant, Epidemiology Planning and Communications Division
Tri-County Health DepartmentProgram Development, 201-500 employees
Return on Investment
- For T& M teams, it is very good tools not only to manage teams but billing & invoicing.
- we are able to generate invoices easily which earlier was a lot of headache & took lot of effort & time to do.
- Whenever we encounter any issue in using any feature of AC, we get lot of support from their support desk.
- Their customer service has been very responsive and helpful throughout.
- Task management is USP of AC. It supports active tracking of our daily tasks & serves reminder if we miss on the targets defined, this helping us keeping on track & meeting the customer SLA's.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
- Increased employee efficiency - keeping them on task and reminded of when their project deadlines are.
- Improved staff involvement - project tracking helps identify clear project deadlines and milestones for SMART objectives.
- Provides additional professional development opportunities for staff to learn a project management tool.
Program Assistant, Epidemiology Planning and Communications Division
Tri-County Health DepartmentProgram Development, 201-500 employees
Screenshots
Pricing Details
ActiveCollab
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1. per member, per month, annual billing
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details
—Smartsheet
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Smartsheet Editions & Modules
Smartsheet
—