What users are saying about
27 Ratings
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Top Rated
332 Ratings
27 Ratings
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Score 7.5 out of 101

Smartsheet

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Top Rated
332 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Smartsheet

I use Smartsheet to manage work load between colleagues and freelancers. It is a critical partner of our project management team. A few use cases include response forms with automated row population, alerts to row changes, cell history, formulas, budget/actual dollar spend reports, workload issues on teams, task progress and gantt chart timelines. The functionality potential with Smartsheet is endless! There is a learning curve - especially with reporting and dashboards. I could not do my job without Smartsheet!
Janie Larsen profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Smartsheet
8.3
Task Management
ActiveCollab
8.5
Smartsheet
8.7
Resource Management
ActiveCollab
7.1
Smartsheet
7.9
Gantt Charts
ActiveCollab
6.5
Smartsheet
8.1
Scheduling
ActiveCollab
6.4
Smartsheet
8.2
Workflow Automation
ActiveCollab
7.0
Smartsheet
8.6
Team Collaboration
ActiveCollab
7.8
Smartsheet
8.9
Support for Agile Methodology
ActiveCollab
7.6
Smartsheet
8.7
Support for Waterfall Methodology
ActiveCollab
7.0
Smartsheet
8.6
Document Management
ActiveCollab
8.2
Smartsheet
8.3
Email integration
ActiveCollab
8.2
Smartsheet
8.2
Mobile Access
ActiveCollab
7.4
Smartsheet
8.0
Timesheet Tracking
ActiveCollab
8.9
Smartsheet
8.0
Change request and Case Management
ActiveCollab
6.1
Smartsheet
7.6
Budget and Expense Management
ActiveCollab
6.6
Smartsheet
8.4

Professional Services Automation

ActiveCollab
6.3
Smartsheet
7.9
Quotes/estimates
ActiveCollab
5.7
Smartsheet
7.7
Invoicing
ActiveCollab
5.7
Smartsheet
7.7
Project & financial reporting
ActiveCollab
8.0
Smartsheet
8.2
Integration with accounting software
ActiveCollab
5.9
Smartsheet
8.0

Pros

ActiveCollab

  • Great for project and task assignments, project workflow and communications.
  • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
  • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
  • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
Jorden Beatty profile photo

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very profile photo

Cons

ActiveCollab

  • Individual comments cannot be linked to. This makes it more difficult to reference a comment or question.
  • Unnecessary features cannot be turned off. Since we use it primarily for communication, it would be ideal to turn off tasks etc. that are not needed or be able to move discussions as the first screen.
  • There isn't an easy way to set up different projects under the same client.
Nancy Ross profile photo

Smartsheet

  • Gantt Charts: While the functionality here is very good, sometimes there could be some better options with the automatic coloration of these charts. Additionally, exporting is a little limited.
  • Formulas: There are a lot of basic formula options but there could be more. Additionally, calculations across multiple sheets could also be improved.
  • Pivot tables: These are only available as an additional add-on app. I wish this functionality would be standard.
Joshua Pekar profile photo

Likelihood to Renew

ActiveCollab

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer profile photo

Usability

ActiveCollab

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

ActiveCollab

ActiveCollab 7.3
Based on 3 answers
The support team is responsive to requests and their annual support fees are reasonable. Honestly, we don't have to contact them much. Updates happen automatically and the platform is very solid and does not require a lot of support. Documentation is good and the platform is easy to learn.
Mike Muller profile photo

Smartsheet

Smartsheet 8.4
Based on 26 answers
Smartsheet is excellent software for small businesses and agile teams within large organizations alike. It's not overly expensive for the functionality you receive and sports an intuitive interface in a format that everybody is familiar with. I give it a nine instead of a ten only because the jump up into Enterprise and Premier pricing is quite large
Blake Baron profile photo

Implementation

ActiveCollab

No score
No answers yet
No answers on this topic

Smartsheet

Smartsheet 10.0
Based on 6 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter profile photo

Alternatives Considered

ActiveCollab

I have used multiple project management platforms such as ActiveCollab, JIRA, Trello, etc. Trello has great visualization with their (Kanban Board) board system and support drag and drop functionality for managing tasks. ActiveCollab, however, does not have the fancy visualization, but is very powerful when it comes to ticketing, task management, task delegation, time tracking, etc.
Ali Zakeri profile photo

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank profile photo

Return on Investment

ActiveCollab

  • It has saved us a TON of money (literally thousands) in project management software.
  • It has helped us gain clients because we can show them the template of what they will see and give them access to it. When others don't have software that does this.
  • Positive impact on ROI based on the time it's saving compared to our previous PM software.
Chris Lesner profile photo

Smartsheet

  • Because we have the ability to enter in expenses and financial info in a real time manner, I am able to run reports more quickly to provide accurate numbers for ROI calculation. The C-Suite loves getting budget info on time!
  • From what I understand, choosing an enterprise level agreement saves the company money overall, rather than having a bunch of different departments, some using it, some not.
  • We are more GDPR compliant. That is important to our customers, so it is important to us.
Megan Gates profile photo

Pricing Details

ActiveCollab

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*

* per member, per month, annual billing

ActiveCollab Editions & Modules

On-premise Edition
Self-Hosted Plan$9991
  1. license
SaaS Edition
Member annually6.251
Addition - Get Paid Bundle Annually$31
Addition - Get Paid Bundle Monthly$42
Member monthly$72
  1. per member, per month, annual billing
  2. per member, per month, monthly billing
Additional Pricing Details

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCollab
7.8
Smartsheet
8.7

Likelihood to Renew

ActiveCollab
Smartsheet
10.0

Usability

ActiveCollab
Smartsheet
8.6

Performance

ActiveCollab
Smartsheet
10.0

Support

ActiveCollab
7.3
Smartsheet
8.4

Online Training

ActiveCollab
Smartsheet
7.0

Implementation

ActiveCollab
Smartsheet
10.0

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