What users are saying about

ActiveCollab

18 Ratings

Smartsheet

Top Rated
248 Ratings

ActiveCollab

18 Ratings
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Score 7.8 out of 101

Smartsheet

Top Rated
248 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

ActiveCollab

Intuitive and flexible to use all kinds of extension components. Simple and pleasant, it has amazing features and is highly secure.When they lack animation and explosiveness at the user level, it expires due to the rich user experiences offered by today's website.ActiveCollab is a safe investment when talking about dynamics and production in projects, also in the management of the fair of the working group.
Daniel Pacheco profile photo

Smartsheet

Again, if you are the head of a department and manage multiple project managers, Smartsheet will keep you organized, keep your info up to date and safe online, and will give you the tools you need to access on desktop or mobile. It will create efficiencies just by convenience alone. It also helps our organization become more GDPR compliant. With a million different Excel spreadsheets floating around, saved on different laptops, it's hard to track and manage privacy issues. With Smartsheet, it's all online, in one spot and deleted that data is easy.
Megan Gates profile photo

Feature Rating Comparison

Project Management

ActiveCollab
7.4
Smartsheet
8.1
Task Management
ActiveCollab
9.3
Smartsheet
8.5
Resource Management
ActiveCollab
7.5
Smartsheet
8.4
Gantt Charts
ActiveCollab
6.1
Smartsheet
8.8
Scheduling
ActiveCollab
6.5
Smartsheet
8.4
Workflow Automation
ActiveCollab
7.0
Smartsheet
8.6
Team Collaboration
ActiveCollab
8.6
Smartsheet
9.3
Support for Agile Methodology
ActiveCollab
6.7
Smartsheet
7.8
Support for Waterfall Methodology
ActiveCollab
7.0
Smartsheet
7.6
Document Management
ActiveCollab
8.9
Smartsheet
8.9
Email integration
ActiveCollab
8.0
Smartsheet
7.2
Mobile Access
ActiveCollab
6.8
Smartsheet
7.7
Timesheet Tracking
ActiveCollab
8.5
Smartsheet
7.7
Change request and Case Management
ActiveCollab
5.3
Smartsheet
7.7
Budget and Expense Management
ActiveCollab
7.1
Smartsheet
7.4

Professional Services Automation

ActiveCollab
6.3
Smartsheet
7.7
Quotes/estimates
ActiveCollab
5.8
Smartsheet
6.9
Invoicing
ActiveCollab
6.6
Smartsheet
6.4
Project & financial reporting
ActiveCollab
7.7
Smartsheet
8.7
Integration with accounting software
ActiveCollab
5.1
Smartsheet
8.7

Pros

  • Very nice interface for all user roles in the system.
  • Effective notification of pending tasks and optimal management of the equipment.
  • Organized work flow, productive tasks and correct execution.
  • Creation of filters to better locate artifacts for daily use.
Daniel Pacheco profile photo
  • Organizing and editing of items
  • Aggregated reporting of disparate sheet
  • Many structured categories
  • Flexible templates for many use cases
Thomas Boon Koo profile photo

Cons

  • It is confusing when a review is made, before buying the product.
  • It lacks animation and pleasant forms for the user.
  • Does not allow effective communication when activities are reported. Since it does not provide a direct message chat.
  • The reports that are generated are basic, they do not have personalization characteristics.
Daniel Pacheco profile photo
  • We have found that Excel and Google Docs "super users" get frustrated with some of the nuances of Smartsheet compared to their regular programs. Making sure that Smartsheet is not "just another tool" that our staff has to use, discussing the differences between Smartsheet and those programs, and explaining why we chose to use Smartsheet for a particular program, makes a huge difference in staff perception.
  • A lot of front end planning and organization is needed for some of the larger projects in Smartsheet. It is best to start small and play in the software so you can learn how everything works, before developing a robust program Gantt and reporting system.
  • Our organization has looked at expanding the use of Smartsheet to report consistently across our seven divisions. However, the dashboard functionality is not quite where we need it.
Meghan M. Prentiss profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter profile photo

Alternatives Considered

Certainly, each of them has a particular advantage, which in the end makes it unique. ActiveCollab also belongs to a group of platforms created to be represented in particular, its way of project management is superior to JIRA or Trello. With this software, the work is more controlled and organized.
Daniel Pacheco profile photo
Not everyone has a Gmail account or Microsoft Access, with Smatsheet you do not have to worry about that! They are cloud based and all you need to do is share your spreadsheet with another user if you wish. We currently are testing Smartsheet because it has many elements we seek to utilize and the live collaboration is great! I may not have used many other tools thus far, but Smartsheet is definitely a top leader for project management tools.
Lauren Cruz profile photo

Return on Investment

  • For T& M teams, it is very good tools not only to manage teams but billing & invoicing.
  • we are able to generate invoices easily which earlier was a lot of headache & took lot of effort & time to do.
  • Whenever we encounter any issue in using any feature of AC, we get lot of support from their support desk.
  • Their customer service has been very responsive and helpful throughout.
  • Task management is USP of AC. It supports active tracking of our daily tasks & serves reminder if we miss on the targets defined, this helping us keeping on track & meeting the customer SLA's.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo
  • Our staff efficiency has greatly increased. We serve about 20 internal customers who request mailing lists and reports 2-3 times a day. Our previous solution was a website that sent an email, but we didn't have a repository and my staff just had to manage her tasks using email, which was very inefficient. Now she uses SmartSheet to do recurring tasks, reminders, track hours per request, requester, etc.
  • My staff meetings are shorter and deeper in content. Instead of reviewing all the projects, we talk about obstacles, challenges and successes!
  • When we are SWAMPED, it makes it easier for me to justify balancing workloads, hiring temporary help, and paying overtime.
  • I no longer have to micro-manage projects-I just setup a SmartSheet and check in as needed.
  • The iPad app makes it easy for me to check in even when I'm not at my computer.
Kate Goldberg profile photo

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
5
$251
30
$992
60
$1993
Infinte
$2994
15
$495
1. 5 members per month
2. 30 members per month
3. 60 members per month
4. Infinite members per month
5. 15 members per month
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Smartsheet Editions & Modules
Smartsheet
Additional Pricing Details