What users are saying about
5 Ratings
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Top Rated
1215 Ratings
5 Ratings
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Score 8.7 out of 100

Confluence

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Top Rated
1215 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Derek Schroeder | TrustRadius Reviewer

Confluence

If you're looking for a wiki solution that is either internal or shared with trusted parties, Confluence is well designed as an enterprise-level product for that project. It shines best as a company wiki and document collaboration tool - allowing multiple users to edit a page in real-time at the same time (similar to Google Docs). Permissions can be set at the page level or space level to further enhance a user's ability to find content relevant to them.
Brandon Patton | TrustRadius Reviewer

Feature Rating Comparison

Project Management

ActiveDocs
Confluence
7.5
Task Management
ActiveDocs
Confluence
7.7
Gantt Charts
ActiveDocs
Confluence
7.9
Scheduling
ActiveDocs
Confluence
7.2
Workflow Automation
ActiveDocs
Confluence
7.7
Mobile Access
ActiveDocs
Confluence
6.8
Search
ActiveDocs
Confluence
7.7
Visual planning tools
ActiveDocs
Confluence
7.8

Communication

ActiveDocs
Confluence
8.0
Chat
ActiveDocs
Confluence
6.4
Notifications
ActiveDocs
Confluence
8.9
Discussions
ActiveDocs
Confluence
8.1
Surveys
ActiveDocs
Confluence
7.0
Internal knowledgebase
ActiveDocs
Confluence
9.0
Integrates with GoToMeeting
ActiveDocs
Confluence
6.0
Integrates with Gmail and Google Hangouts
ActiveDocs
Confluence
9.3
Integrates with Outlook
ActiveDocs
Confluence
9.6

File Sharing & Management

ActiveDocs
Confluence
8.1
Versioning
ActiveDocs
Confluence
8.7
Video files
ActiveDocs
Confluence
7.6
Audio files
ActiveDocs
Confluence
7.7
Document collaboration
ActiveDocs
Confluence
8.7
Access control
ActiveDocs
Confluence
8.8
Advanced security features
ActiveDocs
Confluence
8.3
Integrates with Google Drive
ActiveDocs
Confluence
7.9
Device sync
ActiveDocs
Confluence
7.4

Pros

ActiveDocs

  • Easy to use for basic users, extremely configurable for advanced users.
  • Deep Microsoft Word integration ensuring consistent document output.
Anonymous | TrustRadius Reviewer

Confluence

  • It has replaced Word Documents, MS Project and Excel for us. We now document our test strategies, requirements, checklists, actions and help guides in single tool.
  • It has an amazing integration with a lot of tools like lucid charts, Jira so that you can easily enhance your documentation showing artefacts from other software so all information is available in one place.
  • Parallel documentation by multiple users and reviews as we carry on documentation
  • Task management and workflow management features here are amazing
  • All Jira dashboards are available on confluence allowing documentation to be supported by actual tasks
  • The documentation formatting features available in confluence will not make you miss word or excel.
  • Single sign on means one less password to remember
  • Available on Mobile. Drag and Drop feature and integrated to your favorite calendars
  • Use templates to auto create pages, group them in spaces, create a hierarchy of documentation, link them to each other, create common section so no duplication whatso ever
Sachin Gulmadagkar | TrustRadius Reviewer

Cons

ActiveDocs

  • The built-in template designs are a bit lackluster. While there are numerous, they all have the same blase style and formatting
  • The built-in template designs are not very diverse and could be expanded upon.
Derek Schroeder | TrustRadius Reviewer

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActiveDocs

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Usability

ActiveDocs

ActiveDocs 9.0
Based on 1 answer
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Derek Schroeder | TrustRadius Reviewer

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ActiveDocs

No score
No answers yet
No answers on this topic

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Performance

ActiveDocs

ActiveDocs 8.0
Based on 1 answer
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Derek Schroeder | TrustRadius Reviewer

Confluence

Confluence 8.4
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Support Rating

ActiveDocs

ActiveDocs 8.0
Based on 2 answers
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Anonymous | TrustRadius Reviewer

Confluence

Confluence 8.1
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Implementation Rating

ActiveDocs

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Alternatives Considered

ActiveDocs

ActiveDocs and HotDocs are very similar. HotDocs requires training or a technically savvy mind to pick up and run with. ActiveDocs seems much more user-friendly and easy to use. HotDocs, however, can produce some very intricate documents based on the templates. Both use rules and question-based information intake. Another benefit of ActiveDocs is its integration with numerous systems including Office 365.
Derek Schroeder | TrustRadius Reviewer

Confluence

Nothing that I've used has matched [Atlassian] Confluence, however I've seen a ton of advertisements for ClickUp across the country this year and I think they might be a serious competitor. BUT I hear [Atlassian] Confluence mentioned on NPR quite often.
Anonymous | TrustRadius Reviewer

Scalability

ActiveDocs

No score
No answers yet
No answers on this topic

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Return on Investment

ActiveDocs

  • Repeatable, consistent output ensures document generation isn't where time can be wasted.
  • Stringent logic ensures compliance and removes the opportunity for user error.
Anonymous | TrustRadius Reviewer

Confluence

  • It's affordable and fits well in all organizations allowing them to grow their workflow easily.
  • Helps us create dedicated work spaces giving our staff comfort and proper environment to work on assigned tasks and projects
  • We have been able to consolidate different individual's knowledge into one central area
Binoy Shah | TrustRadius Reviewer

Pricing Details

ActiveDocs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActiveDocs Editions & Modules

Additional Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveDocs
7.0
Confluence
8.5

Likelihood to Renew

ActiveDocs
Confluence
9.5

Usability

ActiveDocs
9.0
Confluence
8.5

Reliability and Availability

ActiveDocs
Confluence
9.0

Performance

ActiveDocs
8.0
Confluence
8.4

Support Rating

ActiveDocs
8.0
Confluence
8.1

Implementation Rating

ActiveDocs
Confluence
8.0

Scalability

ActiveDocs
Confluence
8.0

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