ActivTrak vs. ChartHop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActivTrak
Score 9.1 out of 10
N/A
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
$0
user/month
ChartHop
Score 8.4 out of 10
N/A
ChartHop, from the company of the same name in New York, is an organization management platform, providing org chart that integrates with HRIS systems, workforce analytics with custom reporting, and tools to support people and succession planning, compensation plans, and process performance reviews and data.
$0
per month per user
Pricing
ActivTrakChartHop
Editions & Modules
Free
$0.00
user/month
Essentials
$10.00
user/month billed annually
Professional
$17.00
user/month billed annually
ChartHop Basic
$0
per month per seat
ChartHop Modules
Contact us
Offerings
Pricing Offerings
ActivTrakChartHop
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActivTrakChartHop
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ActivTrakChartHop
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
ActivTrak
7.8
121 Ratings
9% below category average
ChartHop
7.6
5 Ratings
12% below category average
Automated data collection8.5118 Ratings9.25 Ratings
Data analysis8.3117 Ratings8.35 Ratings
Benchmarking6.881 Ratings7.13 Ratings
Pre-built content8.1106 Ratings7.35 Ratings
Data management7.5108 Ratings8.44 Ratings
Self-service insights7.9102 Ratings7.85 Ratings
Data integration00 Ratings4.44 Ratings
Predictive analytics00 Ratings6.73 Ratings
Report designer00 Ratings9.25 Ratings
Best Alternatives
ActivTrakChartHop
Small Businesses
Rippling
Rippling
Score 8.4 out of 10
ActivTrak
ActivTrak
Score 9.1 out of 10
Medium-sized Companies
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.6 out of 10
ActivTrak
ActivTrak
Score 9.1 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.6 out of 10
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActivTrakChartHop
Likelihood to Recommend
9.0
(125 ratings)
8.4
(6 ratings)
Likelihood to Renew
7.2
(4 ratings)
-
(0 ratings)
Usability
8.0
(30 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(28 ratings)
-
(0 ratings)
Implementation Rating
5.0
(2 ratings)
-
(0 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
ActivTrakChartHop
Likelihood to Recommend
ActivTrak
We have a hybrid environment for a few departments so we use ActivTrak to track their productivity on their work-from-home days and it provides a clear analysis between the productive vs non-productive times during their work days. We have less than 10 people that we monitor so I'm not sure how well-suited the system is or if there are any better options for larger companies. It certainly suits our needs though.
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ChartHop
Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.
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Pros
ActivTrak
  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
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ChartHop
  • The org chart is very easy to use
  • It can be integrated into other things like internal company websites
  • The UI looks nice
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Cons
ActivTrak
  • Automatic time zones using the time zone of the device, to remove the constant need to change time zone per report.
  • Would be useful if you could define websites/applications directly from the top websites/application page instead of being redirected.
  • There have been problems with the monitoring application showing as not installed or detected on a machine that has it installed which is fixed by uninstalling and reinstalling the software. However, it is hard to identify user machines that have stopped working. We used to receive emails about PCs that have stopped reporting but not anymore.
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ChartHop
  • It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
  • UI looks outdated, room for improvement. Difficult to navigate.
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Likelihood to Renew
ActivTrak
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
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ChartHop
No answers on this topic
Usability
ActivTrak
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
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ChartHop
No answers on this topic
Reliability and Availability
ActivTrak
It's never been down.
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ChartHop
No answers on this topic
Performance
ActivTrak
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
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ChartHop
No answers on this topic
Support Rating
ActivTrak
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
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ChartHop
No answers on this topic
Implementation Rating
ActivTrak
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
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ChartHop
No answers on this topic
Alternatives Considered
ActivTrak
Systrak was purchased as an application performance monitoring system but it's usage morphed into user activity tracking once the pandemic hit and everyone went home to work. Even though it did provide a good bit of data about user activities, the data collection was on the client and was not accessible if the client machine was not on and connected to a network. The agent was also not as stable at ActivTrak so there were frequently large gaps of time in the user reports which was not accounted for. This made the system unusable for employee consultations and HR activities.
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ChartHop
This is a whole new ball game with Charthop, there was not the options we have on charthop on adp
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Scalability
ActivTrak
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
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ChartHop
No answers on this topic
Return on Investment
ActivTrak
  • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
  • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
  • Costing for targeted use is relatively low and therefore a "no brainer."
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ChartHop
  • Positively helps understanding the whole company structure
  • Positive impact on effectively announcing employee changes to the entire company
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ScreenShots

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology Usage

ChartHop Screenshots

Screenshot of Rich employee profiles: Used to drive connections across the employee base while humanizing people dataScreenshot of Visualizations: Familiar formats like org charts, graphs, and maps enable anyone to understand the data.Screenshot of Consolidated data: Data is accessed in one place through ChartHop’s integrations with existing HR systems, including HRIS, compensation, equity, engagement, and performance.Screenshot of Flexible reporting: Data can be sliced and diced across any dimension, through custom configurations or by using out-of-the-box options