ActivTrak Review for Small Tech Company

We mainly utilize ActivTrak to ensure our remote employees are working, signing in on time, and are not visiting websites or doing things that they should not be doing. It tends to be a periodic review, maybe weekly, and we don't utilize half of the features available to us just given the scope of our business. It has been a helpful tool though, and we have course-corrected for multi individuals due to it.

We don't really use ActivTrak much for it's productivity features, I would say it's more of a situation where when we see people are struggling or not engaged, or activity metrics we track on our own are low, then we will go to ActivTrak to try and better understand the story, were they passive all day, were they offline all day, do they take extended breaks in the work day, and more. We are more reactive users than proactive.

We are primarily a remote company, and should probably be looking at who is working more, however some folks use their laptops after hours, or to do some different things, so it makes it hard to know who is actually working working and who is just using it for something else. We don't workload balance off ActivTrak data alone, or at all really.

We don't really use ActivTrak for this, so I don't want to speak much to it. Maybe it is something we should explore more in the future.