Acumatica vs MIP Fund Accounting

Acumatica is great for mid to large size organizations that need a fully integrated solution and many modules. The software is very robust and they are always adding more features and functionality to the product. So as your business grows the product does too. It's not like other ERP solutions that I've worked with that rarely improve.

If you want to use grant reporting and departmental reporting, this product works very well. It works well with basic accounting tasks and reports other than aging. It has a good amount of internal integrity, i.e. you cannot have a difference between your AR sub ledger and the AR general ledger account. This is a great product if you are well skilled in using Excel to convert text to data, create pivot tables and manipulate report presentations. With the cloud version, you have access to a "classic" view that mirrors the former product and a new "online" version which is sometimes easier to use and more visually accessible in some screens.

• Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
• Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
• Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily

• Tech support and knowledge base. When I encounter an issue I can research the knowledge base to see if anyone else has had the same problem, and learn how to navigate. If I need further help, the support center is ready and available.
• I like the product enhancements; they will listen to customer feedback and make changes where we, the users, see fit.
• I like the shortcut buttons when you are in reporting; you can easily export to excel and PDF, print report details, etc...
• I like the options that reporting gives; you can truly create a custom report to extract exactly what you want to see or don't want to see.

• Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
• Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
• CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.

• Very difficult to use - not intuitive at all; I feel like you really need the training to understand the product.
• Very little automation; everything has to be manually entered which allows the opportunity for more errors and also requires a lot of double and triple-checking entries.
• Cumbersome and tedious to use; for example, a journal entry that could be done in two lines on other programs, in my experience, takes at least 6 in this program, sometimes more. When you have to do this repeatedly it takes significantly longer to do everything in this program than it should.
• Constant issues with reporting; reports are often missing funds or are incorrect and I have to call customer support for help. Most of these issues cannot be resolved immediately and a ticket has to be created to solve them.
• In my opinion, even simple things don't work properly. We recently found out that when exporting results into Excel, if you select to remove headers and footers with the export, the program also removes some of the data. No telling how long this has been an issue, so now we have a data integrity problem with all of our exports. MIP Fund Accounting says it will fix in the next update so this likely affects other users as well.
• Because the product is so time-consuming and cumbersome, it creates efficiency issues; everything takes longer than it should to complete, so we have to hire additional staff, especially at peak times.

It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.

We have been using MIP for over 25 years. In the '90s, we used the MS-Dos version and subsequently changed to the Windows version in the 2000s. Our organization is still relatively small in terms of staffing and even transaction volume; however, over the years, the number of projects has increased and is projected to increase drastically in the next year or two. With the increase in projects along with the ability of MIP to cater easily to large organizations, it makes perfect sense for us to renew when that time comes.

1- Its interface [is] easy to understand. 2- [The] help center is very supportive.

I don't know what it would be like in the for-profit arena, but for the non-profit arena, it is an excellent product. I love how you don't actually have to close years and are able to get information that spans over the year-end. And the grant tracking is excellent too. It is just an excellent accounting system.

Mostly its available when I need it. I do get kicked out of the cloud while entering data at times. But I do not lose data and can often just open up the classic version to continue doing what I was doing. Only rarely is there no availability and when that happens, its a very short amount of time.

I think the reporting options are one of the best I've seen within all accounting programs I've ever used. The ease of writing new reports makes this a wonderful program. With very little experience anyone can design the specific reports to fit the needs of their organization

They support their customers with more tools like 1- Help center in every screen 2- Acumatica University [has] PDF books and videos 3- Contact with Acumatica team support through live chat, call, or create case

I have not reached out to MIP for technical support; however, their website offers great help resources so I can solve an issue on my own. Another team member reached out to MIP for support and was helped quickly. The transition process took longer than expected due to a lag in communication.

There are no specifics on what happens if you make one choice or another to know which is the best selection. This is true for JVs and AP. In training we were not given specifics of what happens when one possibility is selected over another.

Denise O'Malley provided training for the HR module when we added it to our system. Denise also gave us a demo of the EWS module which we were able to see that it would not meet our needs. She was very kind about and understanding regarding the functions we needed with a time clock system.

Don't waste your time with MIP. There are plenty of other softwares out there that will do the job better. Do your homework. Get references from actual users. Make sure that what you choose will truly integrate. Make sure that there is local support. Get training. You will be glad that you passed this one by. Trust me.

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.

We have not researched or entertained other products during my tenure here at the organization. We have been pleased with what the product provides but would expect to reevaluate systems in the next five years to ensure MIP continues to be the best option for our rapidly changing organization and industry.

Not real sure what you mean by scalability. It seems to be able to handle all of the funds we are currently working with. If you mean the looks of it, some things are small and it would be nice to increase the size according to the user.

• Acumatica provides us with real-time reports on our entire business process by connecting our sales, delivery of services/product, and up to collection. Given this, we couldn't quantify the value of seeing a clearer picture of our business, thus we are able to make timely and accurate decisions.

• The Accounting and HR teams have been able to eliminate double entry, and therefore free up a lot of time.
• With the budgeting module, we have been able to obtain a firm grasp on our grants and utilize those funds in the best way possible.