TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Notarize

    Score9.1 out of 10
    N/ANotarize is an on-demand remote electronic notary service that allows anyone to legally notarize a document online.

    $25

    per month

    Pricing
    Adobe Acrobat SignCisco DuoNotarize
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignCisco DuoNotarize
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup Fee$34.99 license per monthNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignCisco DuoNotarize
    Considered Multiple Products
    Adobe
    No answer on this topic
    Cisco
    No answer on this topic
    Notarize
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    99%
    Would buy again
    128 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    99%
    Delivers good value for the price
    118 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    99%
    Happy with the feature set
    128 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    99%
    Lived up to sales and marketing promises
    94 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    98%
    Implementation went as expected
    106 Answers
    No answers on this topic
    Best Alternatives
    Adobe Acrobat SignCisco DuoNotarize
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    No answers on this topic
    Enterprises
    DocuSign
    Score8.7 out of 10
    Symantec VIP
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignCisco DuoNotarize
    Likelihood to Recommend
    2.9
    (228 ratings)
    9.4
    (196 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    1.8
    (194 ratings)
    10.0
    (76 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (5 ratings)
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (164 ratings)
    9.9
    (89 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (3 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignCisco DuoNotarize
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Notarize
    We are a very small business and a nonprofit at that so being mindful of overhead costs is essential to our functioning and longevity. I would recommend Notarize for any small business that is unlikely to have a notary public in house or needs to be mindful of the time and human capital needed to constantly be traveling in person to notarize documents. With Notarize, we have been able to find a cost-effective method without losing any of the high-level quality we require. Furthermore, because we often work from home in many different time zones, we don't have to worry any longer about getting to a notary within the traditional 9a-5p business day and can get documents notarized in the times that work best for our schedules.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Notarize
    • Document validation
    • E-signature
    • Online verification
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Notarize
    • Sometimes difficult for customers that aren’t tech savvy to navigate
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Notarize
    No answers on this topic
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Notarize
    No answers on this topic
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Notarize
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Notarize
    No answers on this topic
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Notarize
    No answers on this topic
    In-Person Training
    Adobe
    No answers on this topic
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Notarize
    No answers on this topic
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Notarize
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Notarize
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Notarize
    We looked at other services such as DocuSign Notary, OneNotary, ENotaryLog, and Notary Cam. Ultimately, it was clear that Notarize provided us with the most reliable, trustworthy, consistent, and professional services relative to the price. The ease of use and mobile-friendliness of the platform has made us feel proud of our decision. We have not since questioned it at anytime.
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Notarize
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Notarize
    • Time saving on processes
    • Quality of life service
    • Better employee experience
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.