Adobe Acrobat vs. OpenText Documentum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$29.99
per month per seat
OpenText Documentum
Score 9.0 out of 10
N/A
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
Pricing
Adobe AcrobatOpenText Documentum
Editions & Modules
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$23.99
per month per user
Acrobat Studio for Individuals
$24.99
per month
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatOpenText Documentum
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatOpenText Documentum
Features
Adobe AcrobatOpenText Documentum
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Adobe Acrobat
-
Ratings
OpenText Documentum
9.2
7 Ratings
13% above category average
Content capture & imaging00 Ratings10.07 Ratings
File sync, storage & archiving00 Ratings9.07 Ratings
Document management00 Ratings9.07 Ratings
Records management00 Ratings9.07 Ratings
Content search & retrieval00 Ratings9.07 Ratings
Enterprise content collaboration00 Ratings9.07 Ratings
Content publishing & creation00 Ratings9.07 Ratings
Security, risk management & information governance00 Ratings10.07 Ratings
Contract lifecycle management00 Ratings9.07 Ratings
Automated workflows00 Ratings9.03 Ratings
Artificial intelligence00 Ratings9.03 Ratings
Mobile support00 Ratings9.03 Ratings
Integration00 Ratings10.03 Ratings
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Adobe AcrobatOpenText Documentum
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MediaValet
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Score 8.4 out of 10
Enterprises
Tungsten Capture
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Score 7.9 out of 10
MediaValet
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Score 8.4 out of 10
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User Ratings
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
8.9
(839 ratings)
9.0
(10 ratings)
Likelihood to Renew
9.2
(40 ratings)
8.0
(4 ratings)
Usability
9.3
(246 ratings)
-
(0 ratings)
Availability
9.3
(3 ratings)
-
(0 ratings)
Performance
6.3
(10 ratings)
9.0
(1 ratings)
Support Rating
9.0
(63 ratings)
7.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.7
(15 ratings)
9.0
(1 ratings)
Configurability
8.0
(4 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(9 ratings)
-
(0 ratings)
Product Scalability
7.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatOpenText Documentum
Likelihood to Recommend
Adobe
I would recommend to my peers if they are signing paperwork as it makes it super easy. I would also recomned it if somebody was trying to make an editable PDF or fill in paper document to be able to share across multiple platforms and emails at a timely manner
Read full review
OpenText
Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
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Pros
Adobe
  • Ability to manipulate a PDF in various ways.
  • Print production is incredibly helpful for checking off and making sure PDFs are ready for print.
  • Commenting in Adobe Acrobat is awesome! So nice to be able to hand off a PDF and get it back with edits that are easy to navigate and resolve!
Read full review
OpenText
  • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
  • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
  • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
Read full review
Cons
Adobe
  • More printing settings, like being able to adjust the margins and place the print area on the page when the file size is larger than the page, and I only want to print one section. Illustrator has this feature. Often, we print from Illustrator instead, because of this limitation.
Read full review
OpenText
  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Read full review
Likelihood to Renew
Adobe
Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
Read full review
OpenText
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Read full review
Usability
Adobe
I've only used it on Mac desktops, so I am giving this a neutral rating right down the middle. I've not used a mobile version of Adobe Acrobat for cell phone or for a tablet (like an Apple iPad). I've also not used Adobe Acrobat on a PC, although Acrobat Reader, yes. (But that's not the point of this review.)
Read full review
OpenText
No answers on this topic
Reliability and Availability
Adobe
We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
Read full review
OpenText
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
Read full review
OpenText
No answers on this topic
Support Rating
Adobe
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
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OpenText
Support is better than with ECM, but could use some improvement.
Read full review
Online Training
Adobe
Easy to follow and understand
Read full review
OpenText
No answers on this topic
Implementation Rating
Adobe
I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
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OpenText
No answers on this topic
Alternatives Considered
Adobe
In my opinion, both complement each other. Microsoft clearly has with Copilot the AI Edge. However, the visual dynamics of Adobe Creative are Outstanding and provide a balanced approach to creativity, utilizing both Excellent, user-friendly Tools.
Read full review
OpenText
At the time it was purchased it was one of the best, most robust solutions available on the market.
Read full review
Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
Read full review
OpenText
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
Read full review
OpenText
No answers on this topic
Return on Investment
Adobe
  • Adobe Acrobat has saved us time in managing documents. In this day, everything is fast, moves fast, and keeping up with that pace demands software that functions at the same level. Adobe Acrobat does that. It has streamlined the steps I need to take to edit and create documents we need to manage our customers.
  • Adobe Acrobat removes the worry and stress associated with managing a large influx of documents. Something as simple as a document featuring an image that was sent to us upside down. Using the old method, I would have to open other software, click 'Edit', find the 'Rotate Image' button, click it a couple of times, save it as a JPEG, then attach it to Word, and finally save it as a PDF. It was a grueling process that consumed a great deal of time. Now, I simply open the image, and Adobe automatically recognizes it is upside down and fixes it for me. I can save and move on; it literally takes me seconds. Amazing.
  • Adobe Acrobat is intuitive and easy to use, and the additional apps are relevant to the needs that come up. If I have an idea, I can go to the available apps and find exactly what I need. Impressive and speaks to the years of experience this company has had to fine-tune its product and make it obvious that it is aggressive in staying on top.
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OpenText
  • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
  • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
  • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.