What users are saying about

Adobe Connect

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
288 Ratings
32 Ratings

Adobe Connect

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
288 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Highfive

Works really well when companies have multiple locations or remote workers. When companies only have a few people remotely, the cost isn't justified.
Brian Hopper profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Highfive
6.9
High quality audio
Adobe Connect
8.1
Highfive
7.2
High quality video
Adobe Connect
7.6
Highfive
7.2
Low bandwidth requirements
Adobe Connect
5.9
Highfive
5.9
Mobile support
Adobe Connect
6.1
Highfive
7.5

Screen Sharing

Adobe Connect
8.8
Highfive
7.4
Desktop sharing
Adobe Connect
8.8
Highfive
8.5
Whiteboards
Adobe Connect
8.7
Highfive
6.3

Online Meetings / Events

Adobe Connect
8.3
Highfive
7.8
Calendar integration
Adobe Connect
8.2
Highfive
7.8
Meeting initiation
Adobe Connect
8.0
Highfive
7.9
Integrates with social media
Adobe Connect
7.7
Highfive
7.4
Record meetings / events
Adobe Connect
8.8
Highfive
8.7
Slideshows
Adobe Connect
8.9
Highfive
7.4

Online Events Collaboration

Adobe Connect
8.9
Highfive
5.8
Live chat
Adobe Connect
9.0
Highfive
6.7
Audience polling
Adobe Connect
9.2
Highfive
6.0
Q&A
Adobe Connect
8.5
Highfive
4.6

Online Events Security

Adobe Connect
8.6
Highfive
6.5
User authentication
Adobe Connect
8.4
Highfive
5.3
Participant roles & permissions
Adobe Connect
8.5
Highfive
6.7
Confidential attendee list
Adobe Connect
9.0
Highfive
7.4

Pros

  • Rearranging of room: When hosting a large presentation (of more than 300), the room can easily be converted into a customized-room or break-out session for example with ease.
  • Preparation of Rooms: You are able to prepare a presentation before hand, where all questions can be created for a poll, notes are created for yourself, presentations uploaded and tested, and also a test of the sound. This helps to ensure that all facets are in working order and ready-to-go!
  • Switch & Assigning of roles: It is very easy to switch between presenters, assign new presenters, upgrade viewers, and so forth.
  • Multi-cam views: It is great that there can be multiple web-cams from presenters used at once. I believe the limit is 4, or at least this is the most that we have tried.
  • Emailing of Chat transcript: You can easily send yourself a copy of the chat, which goes to the registered admin of the room.
Bjørn Erik Ekstrøm profile photo
  • Ease of use
  • Saves time
  • Seamless integration over multiple devices and operating systems
Brian Hopper profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • If not using the Dolby speaker/mic audio is much more difficult to work with.
  • I've had a few times where the desktop application has crashed and my camera on indicator stays on.
Isaiah Downing profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
Beyond all the aforementioned reasons, there's just no other product out there that stacks up against the mature AC solution. We have a fantastic relationship with our AC reseller, who also provides us a great telephony solution in the bundle. Beyond the features, the post-sale support can be a critical factor in successful enterprise-adoption; make sure that your reseller can provide formal AC training to your people, and has a help-desk team well-versed in the product.
Maximus Mednick profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
I liked it.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

RVIBE is platform agnostic so we know and use any and all virtual platforms depending on our clients requirements. Platforms like WebEx, GoToMeeting, Zoom, Blue Jeans, On24, Skype, Google Hangouts, Lync, Wiggio, ect all have similar options and their own niches in the virtual platform space but if you are serious about Virtual Instructor Led Training or highly engaging webinars Adobe Connect is RVIBE's choice.
Andy Gallas profile photo
Skype has proven to be difficult to get multiple users on. Screenhero is great for screen sharing usage, but the group version is down sometimes. Slack has proven to be very affective for most of our communication but isn't as easy to add others to the same call or allow others to join an existing call.
Isaiah Downing profile photo

Return on Investment

  • I can't answer for the other departments, but for our specific teams, AC has allowed us to present a much more immersive and comprehensive training experience for our students. It's a comfortable, inviting environment, which is critical for an online classroom. Sitting in front of a screen for 6 hours is tough. Add to that the training component, and attendees will tire quickly, get frustrated at seemingly stupid hurdles and ultimately the training ecosystem causes the actual training content to get lost in the shuffle. Smooth transitions, easily navigated sections and loads of options make AC come together for us all.
Maximus Mednick profile photo
  • Quick issue clarificaiton
  • Team building
  • Active participants, great collaboration
Brad Rutt profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

Highfive

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Highfive Editions & Modules
Highfive
Edition
Teams Software Plan
$9.991
SMB Software Plan
$12.991
Select Meeting Room Plan
$992
Plus Meeting Room Plan
$1992
1. per user/month, min. 10
2. per room/month
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.