Adobe Connect vs. Highfive (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Connect
Score 7.1 out of 10
N/A
Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
$50
per host/per month
Highfive (discontinued)
Score 7.4 out of 10
N/A
Highfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
Pricing
Adobe ConnectHighfive (discontinued)
Editions & Modules
Meetings
$50
per host/per month
Webinars & Learning
$130
per host/per month
Small Meetings
Free
Forever free for up to 3 participants
No answers on this topic
Offerings
Pricing Offerings
Adobe ConnectHighfive (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe ConnectHighfive (discontinued)
Features
Adobe ConnectHighfive (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Adobe Connect
7.7
66 Ratings
3% below category average
Highfive (discontinued)
7.8
27 Ratings
1% below category average
High quality audio8.065 Ratings8.527 Ratings
High quality video7.065 Ratings8.626 Ratings
Low bandwidth requirements6.855 Ratings6.323 Ratings
Mobile support9.042 Ratings7.922 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Adobe Connect
7.5
65 Ratings
5% below category average
Highfive (discontinued)
8.4
25 Ratings
6% above category average
Desktop sharing7.065 Ratings8.825 Ratings
Whiteboards8.055 Ratings8.04 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Adobe Connect
5.6
66 Ratings
37% below category average
Highfive (discontinued)
7.7
26 Ratings
6% below category average
Calendar integration6.042 Ratings7.219 Ratings
Meeting initiation5.057 Ratings6.825 Ratings
Integrates with social media4.029 Ratings8.05 Ratings
Record meetings / events6.061 Ratings7.79 Ratings
Slideshows7.052 Ratings9.09 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Adobe Connect
6.7
65 Ratings
19% below category average
Highfive (discontinued)
7.5
12 Ratings
7% below category average
Live chat7.063 Ratings7.712 Ratings
Audience polling7.056 Ratings6.01 Ratings
Q&A6.053 Ratings8.76 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Adobe Connect
8.4
61 Ratings
5% above category average
Highfive (discontinued)
6.1
17 Ratings
27% below category average
User authentication7.953 Ratings6.216 Ratings
Participant roles & permissions8.061 Ratings6.314 Ratings
Confidential attendee list9.348 Ratings5.86 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Adobe Connect
6.5
1 Ratings
15% below category average
Highfive (discontinued)
8.9
53 Ratings
16% above category average
Video conferencing8.01 Ratings8.832 Ratings
Audio conferencing7.01 Ratings9.253 Ratings
Video screen sharing8.01 Ratings8.825 Ratings
Instant messaging3.01 Ratings8.717 Ratings
Best Alternatives
Adobe ConnectHighfive (discontinued)
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.4 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 9.7 out of 10
JioMeet
JioMeet
Score 9.7 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.5 out of 10
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe ConnectHighfive (discontinued)
Likelihood to Recommend
5.5
(94 ratings)
7.6
(83 ratings)
Likelihood to Renew
10.0
(27 ratings)
4.0
(1 ratings)
Usability
8.5
(38 ratings)
10.0
(1 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Support Rating
7.5
(31 ratings)
7.7
(39 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(4 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe ConnectHighfive (discontinued)
Likelihood to Recommend
Adobe
Adobe Connect is wonderful for repeatable branded learning experiences or webinars. They allow for creating an event with a series of similar layouts. The ability to alter these are easy, and duplicating layouts makes for fast alterations. Changing between layouts also creates visual interest as learners see things shift. Adobe Connect also is great for accessibility, the captions allow for resizing and placing the captions in various sections. The recordings also can have a searchable transcript to get to the information you want fast. Adobe Connect allows for running fun games/events as well, there are lots of apps that make the experience unique, and allows for managing content on screen as you'd like.
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Discontinued Products
The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
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Pros
Adobe
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
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Discontinued Products
  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
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Cons
Adobe
  • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
  • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
  • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
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Discontinued Products
  • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
  • Call quality is not always the best.
  • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
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Likelihood to Renew
Adobe
The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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Discontinued Products
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
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Usability
Adobe
I gave it a 6 because it does have lots of functionality, has a strong brand and reputation following, etc. but it does have its glitches and experiences with low bandwidth issues. I believe it has more features than my organization fully leverages, so some of those pieces haven't been explored yet. But there are opportunities for improvement in their online resource support, stability at high usages as well.
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Discontinued Products
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
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Support Rating
Adobe
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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Discontinued Products
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
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Online Training
Adobe
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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Discontinued Products
No answers on this topic
Implementation Rating
Adobe
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Discontinued Products
No answers on this topic
Alternatives Considered
Adobe
Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
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Discontinued Products
Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
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Return on Investment
Adobe
  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Discontinued Products
  • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
  • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
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ScreenShots