What users are saying about

Adobe Connect

281 Ratings

Highfive

31 Ratings

Adobe Connect

281 Ratings
Score 7.5 out of 101

Highfive

31 Ratings
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Highfive

HighFive is great if you fit their use case, which is basically a Mac or Windows user that wants to conference 2-3 locations together and have a lot of bandwidth. If you don't fit that exactly, HighFive is much less ideal. For example, if you have any Linux users, HighFive won't work at all for them. Also, if you want more capabilities beyond the basics, HighFive doesn't give you much.
Jesse Bye profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
Highfive
7.0
High quality audio
Adobe Connect
7.9
Highfive
7.2
High quality video
Adobe Connect
7.0
Highfive
7.3
Low bandwidth requirements
Adobe Connect
5.4
Highfive
5.9
Mobile support
Adobe Connect
5.7
Highfive
7.5

Screen Sharing

Adobe Connect
8.8
Highfive
7.4
Desktop sharing
Adobe Connect
8.8
Highfive
8.5
Whiteboards
Adobe Connect
8.8
Highfive
6.3

Online Meetings / Events

Adobe Connect
8.0
Highfive
7.9
Calendar integration
Adobe Connect
7.9
Highfive
7.9
Meeting initiation
Adobe Connect
7.6
Highfive
8.0
Integrates with social media
Adobe Connect
7.0
Highfive
7.4
Record meetings / events
Adobe Connect
8.5
Highfive
8.5
Slideshows
Adobe Connect
8.9
Highfive
7.5

Online Events Collaboration

Adobe Connect
9.1
Highfive
6.0
Live chat
Adobe Connect
9.2
Highfive
6.9
Audience polling
Adobe Connect
9.7
Highfive
6.0
Q&A
Adobe Connect
8.6
Highfive
5.0

Online Events Security

Adobe Connect
8.6
Highfive
6.7
User authentication
Adobe Connect
8.4
Highfive
5.7
Participant roles & permissions
Adobe Connect
8.3
Highfive
6.9
Confidential attendee list
Adobe Connect
9.2
Highfive
7.4

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Attractive and simple to use GUI (graphical user interface)
  • Good audio and video quality
  • Visually attractive hardware, contemporary and with good visual indicators
  • Intuitive and flexible in its configuration
Gil Lopez CTS ING profile photo

Cons

  • The one major issue I have experienced with Adobe Connect is the lag or "boot" when there are too many people present. When attendees reached the maximum amount, I see a huge lag when moving to a Break Out, an unresponsive or frozen room, or one may get what we term "booted". This is very frustrating for employees when time is of the essence.Opening up the parameters a bit on attendees to prevent these issues would be greatly appreciated.
  • Color. Color. Color. Although you are in a working environment, color is appreciate, but limited when creating pods to discuss or post items. The background is very drab and has no "pop" to it. Employees may see items differently if the pods background was something other than gray.
  • Videos. Videos tend to have a lag as well when doing real-time face to face discussion. There seems to be a pixelation issue that has been occurring for years now when viewing videos.
Shauna Stermer profile photo
  • Performance is dependent on good (solid) network connectivity
  • Scaling can be challenging when deployed in a mixed resolution environment (1080p / 4K displays)
  • Latency when using moving video isn't fluid (at least not at the time of use, early this year)
  • Hand-over between users in the same room (presenter role) is a bit confusing. A learning curve is noted when team use the system. Particularly challenging for guest users.
Gil Lopez CTS ING profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Bar none... Skype Business was used for a short period of time. Rooms crashing, lag, inability to screen share at times, room limitations, etc... These were all issues we faced when moving to Skype Business as a way to interact. Although there are many issues with Adobe Connect, these issue are nowhere near what we faced when attempting to communicate with Skype Business on a large scale.
Shauna Stermer profile photo
It is a streamlined tool that does different things than the other tools. This really centers video and audio while the others are focused on connecting through screen-sharing and recording.
Emilee Anderson profile photo

Return on Investment

  • Adobe Connect has allowed us to deliver our course material synchronously online internationally. This capability has increased our reach and sell our product to customers who would otherwise be unable to attend our courses in person.
No photo available
  • It has allowed us to save money on travel expenses for staff. We use video conferencing and still achieve that in-person feel.
Kia Humphrey profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Connect Editions & Modules
Adobe Connect
Additional Pricing Details

Highfive

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Highfive Editions & Modules
Highfive
Edition
Teams Software Plan
$9.991
SMB Software Plan
$12.991
Select Meeting Room Plan
$992
Plus Meeting Room Plan
$1992
1. per user/month, min. 10
2. per room/month
Additional Pricing Details
Affordability that allows you to enable all of your employees and meeting rooms with video conferencing. Highfive's web conferencing software starts at $9.99 per user/month. Plus, extend your Highfive experience into your meeting rooms with hardware and software meeting room plans. Choose your software plan and mix with any of the meeting room plans.