What users are saying about

Adobe Connect

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288 Ratings

Skype for Business

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Top Rated
1382 Ratings

Adobe Connect

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288 Ratings
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Score 7.6 out of 101

Skype for Business

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Top Rated
1382 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
Exson Meza profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
Skype for Business
7.6
High quality audio
Adobe Connect
8.1
Skype for Business
7.9
High quality video
Adobe Connect
7.6
Skype for Business
7.8
Low bandwidth requirements
Adobe Connect
5.9
Skype for Business
6.7
Mobile support
Adobe Connect
6.1
Skype for Business
8.0

Screen Sharing

Adobe Connect
8.8
Skype for Business
8.4
Desktop sharing
Adobe Connect
8.8
Skype for Business
8.7
Whiteboards
Adobe Connect
8.7
Skype for Business
8.1

Online Meetings / Events

Adobe Connect
8.3
Skype for Business
8.0
Calendar integration
Adobe Connect
8.2
Skype for Business
8.6
Meeting initiation
Adobe Connect
8.0
Skype for Business
8.2
Integrates with social media
Adobe Connect
7.7
Skype for Business
6.8
Record meetings / events
Adobe Connect
8.8
Skype for Business
8.1
Slideshows
Adobe Connect
8.9
Skype for Business
8.1

Online Events Collaboration

Adobe Connect
8.9
Skype for Business
7.9
Live chat
Adobe Connect
9.0
Skype for Business
8.9
Audience polling
Adobe Connect
9.2
Skype for Business
7.6
Q&A
Adobe Connect
8.5
Skype for Business
7.4

Online Events Security

Adobe Connect
8.6
Skype for Business
8.3
User authentication
Adobe Connect
8.4
Skype for Business
8.5
Participant roles & permissions
Adobe Connect
8.5
Skype for Business
8.1
Confidential attendee list
Adobe Connect
9.0
Skype for Business
8.4

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Skype for Business modernizes and simplifies telephony in your business.
  • Skype for Business offers a solution for each type of meeting. Your business can host all kinds of meetings from relaxed meetings, highly interactive collaborative sessions to more formal meetings with thousands of attendees.
  • All communications through Skype for Business, especially mobile, are secure. Skype for Business has the advantage of offering a variety of technologies and services to keep the owner's data secure.
  • With Skype for Business, the basic voice concepts are all those that respond, forward, redirect, transfer, and put on hold.
  • Enterprise Voice users can call co-workers in their VoIP or organizational PBX network, and they can also call any phone number even outside their organization.
  • Before joining a video call, make sure your camera is ready. You will see how you will look, the lighting, and the environment before going live.
Alexander Palma Ibarra profile photo

Cons

  • Our biggest complaint is always the lag in VoIP conferencing. It seems to fluctuate, but we can have as much as 5-7 seconds of delay at times. This can be a quick way to stifle any discussion that might be taking place. This ends up with a lot of people talking over one another.
  • First-time users sometimes have issues getting the program to open. There is an initial download to get the meeting rooms open and if it doesn't happen automatically, we need to instruct users to try and rejoin the meeting. This isn't a difficult step, but it can prove to be annoying when working with 30-50 new users at one time.
Zach Wasson profile photo
  • Skype could improve the video calling feature, it lags sometimes.
  • On mobile app, Video calling lags sometime and disconnections are also there.
  • Skype should be designed in a way that it could deliver the best results according to the user's internet connection. On slow or below average internet, video should automatically be switched from HD to SD, keeping the Audio quality best possible.
Oscar Quintanilla profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
Skype for Business7.7
Based on 5 answers
I know for a fact the owners of our organization really like the tool. I know that for some reason the product took some getting used to when it was first implemented. That said, I know that it is used all the time and has become an integral tool for the organization
Greg Golding profile photo

Usability

Adobe Connect9.0
Based on 5 answers
It allows me to do my job remotely w/o having to
visit clients Face to Face
No photo available
Skype for Business9.9
Based on 4 answers
Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities
Jered Jones profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

BB Collaborate used to have a horrific UI, now that has improved but the functions aren't there yet.In demoing the tool and Blackboard World 2015 it seemed very unstable.
Mark Nowowiejski profile photo
The product is a pretty much a tailored offering for the corporates. The deployment is extremely hassle-free. And it's amazing how they have combined - voice, chat, and video on one platform. The UI/UX is pretty intuitive and easy to get hands on. The quality of voice and video is again top notch. It's good to see how they have included the face recognition and cropping capabilities in the video.
Juan Vlieg profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • I don't know about the ROI, is something that we are not informed about.
Diana Tejeda profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details