ADP Enterprise HR vs. Paylocity

ADP Enterprise HR is well suited for any HR department or anybody looking to ease the HR process by managing the entire company data in a simple yet stylish process which is useful for generating reports for upper management to make Human capital decisions. It is also very useful in payroll situations to ensure employees are paid accurately and on time.

Incentivized

Paylocity works well for our organization. Ease of use for our managers and employees is very important. Makes it easier for us in HR to manage. Time and attendance works very well. Efficient and effective. Payroll runs very smoothly. We appreciate the performance and compensation module for tracking employees performance, journals and getting feedback and annual compensation.

Incentivized

• Helps in creating many policies from handbooks to disciplinary.
• Helps in storing documents for record keeping.
• Helps with background checks.
• Helps with drug screening.

Incentivized

• Customer Service is always helpful with little wait time.
• Always improving; for example, the recent change to processing payroll. So much easier.
• Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized.
• Having an assigned account manager regardless of company size is definitely a plus.

Incentivized

• sometimes it was laggy with the Face ID login

Incentivized

• Recruiting piece/ATS could be improved.
• A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
• Could use more room in entering the job for internal notes.
• Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.

Incentivized

We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity

Incentivized

Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.

Incentivized

Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.

Incentivized

pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible

Incentivized

Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.

Incentivized

The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.

Incentivized

I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success

Incentivized

Its hard to describe how it compares because these programs have different functions. however ADP matches and exceeds these other programs due its stylish and simple set up which makes it easy to navigate and also does a lot of work for you which saves you time to do other tasks.

Incentivized

We honestly had a program that only kept track of our Demographics, salaries, etc. then all of our Payroll was done on paper with paper leave slips etc. When I saw Paylocity, I was very excited about how easy it is/would be to use. [...] Our Paylocity rep that I spoke to was super GREAT in the explanation of Paylocity and I didn't even shop around much.

Incentivized

I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.

Incentivized

You have an account manager assigned to you on a daily basis but that person is barely available to you

Incentivized

Support is quick and proffessional

Incentivized

• It works well with Intuit QuickBooks so information integrates easily for fast reporting.
• Saves us time and money by helping us create almost all HR documentation needed rather than having another company assist with the process.
• Background checks with drug screening has helped us weed out the poor candidates.

Incentivized

• Definitely more consistent processes. Everything is very user friendly and it reduces the amount of time it has taken us in the past before we started using Paylocity. Everything flows super smoothly.
• We have an improved retention since we have used Paylocity. Before hand, many employees thought it was difficult to find anything like tax forms, pay stubs, benefit elections, etc. when we used other platforms before we implemented our data into Paylocity.
• Costs have been reduced and the decision-making process has improved and got quicker. Before Paylocity, it would take at least a week to get a salary increase approved, or a job title change approved. Now, it take less than a day and is super easy.

Incentivized