What users are saying about
27 Ratings

Justworks

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14 Ratings
27 Ratings
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Score 6.6 out of 101

Justworks

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14 Ratings
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Score 9.3 out of 101

Add comparison

Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

Justworks

JustWorks is perfect for a smaller organization that wants to provide their employees with competitive benefits. It allows the HR manager to focus more on hiring and less on administrative stuff while accurately tracking all of the important employee data. JustWorks sends reminders to the team when open enrollment is coming and keeps them up to date with other important communications.
Jessica Oliver, PHR profile photo

Feature Rating Comparison

Payroll Management

ADP Resource
Justworks
9.6
Pay calculation
ADP Resource
Justworks
9.5
Support for external payroll vendors
ADP Resource
Justworks
10.0
Benefit plan administration
ADP Resource
Justworks
9.6
Direct deposit files
ADP Resource
Justworks
10.0
Salary revision and increment management
ADP Resource
Justworks
8.3
Reimbursement management
ADP Resource
Justworks
10.0

Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
  • JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
  • JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
Jessica Oliver, PHR profile photo

Cons

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo
  • Justworks could definitely use review functions and employee progress tracking.
  • They could definitely benefit from having more of 401k options/partners.
  • I would like to see better integration with user systems; for example: syncing with Outlook or iCal once an employee PTO is approved, so it goes right to the company calendar without requiring manual check/addition to the calendar.
No photo available

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
Justworks, outside of employee tracking, offers an entire suite of Human Resources tools for a relatively inexpensive price. Although these other tools may be a little more in depth to certain HRMS applications we need, none are as broad and impactful in our business, especially for the price point. Justworks is a great value, and they provide great support.
No photo available

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • Positive Positive Positive! For the price point, it achieves many goals we need.
  • Because it allows us to leverage minimal resources to get a lot done, its ROI has been great.
  • Justworks has also allowed our company to concentrate energy in areas other than Human Resources which is also a benefit to its ROI.
No photo available

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Justworks

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details