ADP Resource (Discontinued) vs. Justworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP Resource (Discontinued)
Score 3.2 out of 10
N/A
ADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A
Justworks
Score 7.8 out of 10
N/A
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
Pricing
ADP Resource (Discontinued)Justworks
Editions & Modules
No answers on this topic
Basic
$59
per month per user
Plus
$99
per month per user
Offerings
Pricing Offerings
ADP Resource (Discontinued)Justworks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ADP Resource (Discontinued)Justworks
Top Pros
Top Cons
Best Alternatives
ADP Resource (Discontinued)Justworks
Small Businesses
Justworks
Justworks
Score 7.8 out of 10
Rippling
Rippling
Score 8.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Rippling
Rippling
Score 8.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
ADP Resource (Discontinued)Justworks
Likelihood to Recommend
7.0
(3 ratings)
6.3
(56 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.7
(8 ratings)
User Testimonials
ADP Resource (Discontinued)Justworks
Likelihood to Recommend
ADP
ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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Justworks
Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
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Pros
ADP
  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
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Justworks
  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
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Cons
ADP
  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
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Justworks
  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
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Likelihood to Renew
ADP
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
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Justworks
No answers on this topic
Usability
ADP
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
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Justworks
No answers on this topic
Support Rating
ADP
No answers on this topic
Justworks
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
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Alternatives Considered
ADP
ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
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Justworks
Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
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Return on Investment
ADP
  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
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Justworks
  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
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ScreenShots

Justworks Screenshots

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