RUN Powered by ADP® vs. BrightHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RUN Powered by ADP®
Score 8.5 out of 10
Small Businesses (1-50 employees)
RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.N/A
BrightHR
Score 7.7 out of 10
N/A
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
$4.50
Pricing
RUN Powered by ADP®BrightHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RUN Powered by ADP®BrightHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices start at £4.50 (per employee/per month)
More Pricing Information
Features
RUN Powered by ADP®BrightHR
Payroll Management
Comparison of Payroll Management features of Product A and Product B
RUN Powered by ADP®
8.2
216 Ratings
0% above category average
BrightHR
7.0
1 Ratings
14% below category average
Pay calculation9.4208 Ratings7.01 Ratings
Support for external payroll vendors7.763 Ratings7.01 Ratings
Off-cycle/On-Demand payment8.8137 Ratings00 Ratings
Benefit plan administration8.090 Ratings00 Ratings
Direct deposit files9.5201 Ratings00 Ratings
Salary revision and increment management9.2156 Ratings7.01 Ratings
Reimbursement management5.138 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
7.0
1 Ratings
12% below category average
Employment history00 Ratings8.21 Ratings
Job profiles and administration00 Ratings7.31 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings5.51 Ratings
Organization and location management00 Ratings7.31 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
8.9
12 Ratings
9% above category average
Approval workflow00 Ratings8.712 Ratings
Balance details00 Ratings8.811 Ratings
Annual carry-forward and encashment00 Ratings9.02 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
8.5
13 Ratings
4% above category average
View and generate pay and benefit information00 Ratings8.01 Ratings
Update personal information00 Ratings8.713 Ratings
View company policy documentation00 Ratings8.713 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
9.0
1 Ratings
16% above category average
Pre-built reports00 Ratings9.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
8.0
1 Ratings
0% above category average
Review reminders00 Ratings8.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
RUN Powered by ADP®
-
Ratings
BrightHR
7.0
1 Ratings
11% below category average
Notifications and Alerts00 Ratings7.01 Ratings
Best Alternatives
RUN Powered by ADP®BrightHR
Small Businesses
Patriot Software
Patriot Software
Score 9.2 out of 10
Patriot Software
Patriot Software
Score 9.2 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RUN Powered by ADP®BrightHR
Likelihood to Recommend
8.5
(282 ratings)
8.5
(15 ratings)
Likelihood to Renew
9.8
(19 ratings)
-
(0 ratings)
Usability
9.8
(12 ratings)
-
(0 ratings)
Availability
9.2
(7 ratings)
-
(0 ratings)
Performance
8.4
(7 ratings)
-
(0 ratings)
Support Rating
8.4
(22 ratings)
-
(0 ratings)
In-Person Training
9.6
(2 ratings)
-
(0 ratings)
Online Training
9.6
(2 ratings)
-
(0 ratings)
Implementation Rating
9.4
(10 ratings)
-
(0 ratings)
Configurability
8.2
(4 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(8 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
8.4
(4 ratings)
-
(0 ratings)
User Testimonials
RUN Powered by ADP®BrightHR
Likelihood to Recommend
ADP
RUN is a great option if you are a mid to small sized company. Due to the functionality, it seems to be designed for companies that are about that size. I do not think it would be suited for a large company or enterprise as the reporting and Payroll procedures can be somewhat limited.
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BrightHR
For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
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Pros
ADP
  • Keeps accurate payroll data for employees as well as the business
  • Provides 24/7 access to employees for their personal needs
  • Keeps us informed of changes in the laws/regulations/rules pertaining to hiring, minimum wage, etc.
  • Submits wages reports to Federal and State authorities
  • Helps us find answers to questions regarding hiring out-of-state employees (remote workers).
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BrightHR
  • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
  • The system is easy to use and the screens are clutter free.
  • The support service offered is easy to access and the staff are friendly and helpful.
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Cons
ADP
  • Being a small company and as a designated owner, the employee who processes payroll is the only person that gets the notification that payroll is submitted. As the "Owner," it would be best if the "owner" could also get a copy of the processing of payroll. I have to log in to review what was actually submitted...so if incorrect and I miss checking immediately, an employee could be paid incorrectly.
  • The PTO / vacation accrual product does not have the ability to provide a "liability" report of what the accrual balances owed are. I started using the product only to find out that a liability report was not available, nor could it be created.
  • Employee change form is only available after payroll is submitted. It would be more helpful to have the change form available before submission so any potential incorrect changes could be identified before running a final payroll.
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BrightHR
  • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
  • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
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Likelihood to Renew
ADP
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
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BrightHR
No answers on this topic
Usability
ADP
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
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BrightHR
No answers on this topic
Reliability and Availability
ADP
I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.
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BrightHR
No answers on this topic
Performance
ADP
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
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BrightHR
No answers on this topic
Support Rating
ADP
At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
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BrightHR
No answers on this topic
In-Person Training
ADP
they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
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BrightHR
No answers on this topic
Online Training
ADP
very easy to learn i think it took maybe one payroll to have it down and we were up and running
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BrightHR
No answers on this topic
Implementation Rating
ADP
Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
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BrightHR
No answers on this topic
Alternatives Considered
ADP
RUN Powered by ADP® blows Paychex Flex out of the water. The ease of using the app and the website is so much better! The detail we are able to see in the payroll section is much improved. Probably the biggest improvement between the two is the customer service. We feel heard, understood, appreciated, and cared for since switching to RUN Powered by ADP®.
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BrightHR
I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
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Scalability
ADP
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
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BrightHR
No answers on this topic
Return on Investment
ADP
  • Providing my clients with the easy to use platform has freed up 2 days worth of work per month for me.
  • It allows clients to have their employees submit onboarding documentation directly into the system saving client confusion/frustration and limiting calls coming into my office.
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BrightHR
  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
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ScreenShots

RUN Powered by ADP® Screenshots

Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

BrightHR Screenshots

Screenshot of BrightHR dashboardScreenshot of BrightHR LightningScreenshot of Bright ExchangeScreenshot of BrightSafeScreenshot of BrightBaseScreenshot of PoP by BrightHR