Likelihood to Recommend I think RUN Powered by ADP® is suitable for any business - large or small - it takes the workload and tax issues off of already burdened small business owners. With my package, I can also post job openings, have access to HR assistance and I also swear by Pay by Pay for Workers Comp.
Read full review Planday is a wonderful first step in organizing team management, such as mass communication, scheduling, time off requests, and centralized timesheets. I used it for my retail business and found it to be extremely helpful in communication with my team and keeping track of everyone scheduling needs in one place. As we grew, I noticed a need to assign tasks, which would be very helpful for larger companies or businesses with daily tasks that need to assigned to specific team members, departments, or shifts
Read full review Pros Has experts who are knowledgeable in all payroll related needs Allows you to quickly and easily make changes to individual employee data Is easy to use anywhere you are - whether on their mobile app or website Has several products that work well together - a one stop provider Read full review Provides an overview of staffing levels for each team, and the department as a whole. The UI makes it very easy to get a snapshot view of the staffing levels for set time period. Managing absences and arranging for shift swaps are also efficiently handled using Planday. Read full review Cons I would like to see a change in the payroll processing so that when you have to save for later, you don't have to reenter all the information you have already entered. Make it easier for the employees to track their used vacation and PTO hours. Read full review Holiday functionality - currently under review, new system launching early 2017 which will improve accuracy, calculate balances and deliver a more user friendly experience Payroll reporting - data is not all relevant, could be more flexible Schedule - could be more flexible to show employees consistently working across the group on one schedule Read full review Likelihood to Renew It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
Read full review Usability I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
Read full review Reliability and Availability I have never had an issue getting into ADP Run when I needed to do so! I know I can rely on the ability to get in without concern.
Read full review Performance ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
Read full review Support Rating At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.
Read full review In-Person Training they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
Read full review Online Training very easy to learn i think it took maybe one payroll to have it down and we were up and running
Read full review Implementation Rating Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.
Read full review Alternatives Considered RUN Powered by ADP® is quicker and easier to navigate and understand, with fewer hoops to jump through when needing to complete a task. RUN Powered by ADP® also allows to faster help when needed to get you back on track and not falling behind.
Read full review Ultimately Planday is the perfect tool for simple straightforward team time management, communication and scheduling. I would like to see a task management feature added to Planday and perhaps some integration for employee rewards. Planday is leaps and bounds above Quickbooks Time, and
TimeClock Plus but falls behind Deputy only slightly by having less features available. Overall I would recommend Planday to any small business owner with a team of 5-20
Read full review Scalability Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
Read full review Return on Investment The payroll tax service eliminates the exposure penalties if we do them and make a mistake. Do not have to reconcile the Payroll Bank Account for the the checks issued to employees. We just need to reconcile the transaction from ADP for tax and net check amounts. The history of employees is kept on the ADP portal, and we do not have to manage to keep that updated. Employees can access their records, saving us time not having to look up things for them. Read full review So much easier to manage than an Excel spreadsheet! The relatively low cost is completely outweighed by the time saved using Planday Read full review ScreenShots RUN Powered by ADP® Screenshots