The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.
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Procare
Score 9.9 out of 10
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Procare Solutions is a child care software provider headquartered in Denver. For over 30 years, they have supported child care professionals with software designed to manage every aspect of child care centers, enrich classroom and parent interactions, and automate the payment process. Their solutions streamline core administrative functions while making life easier for administrators, teachers, and parents.
I switched to ADP because I had a really good salesperson; but the functionality has not been the best. Paycor was a lot more user friendly. I spend a lot more time on payroll, time off requests, trying to determine appropriate merit based pay raises, have outside performance …
I would highly recommend given that RUN Powered by ADP® is our third payroll company and the first that I have been completely satisfied with. It saves me hours of frustration and is also less expensive than our previous payroll companies.
It's good for monitoring and communication, but is very clunky when it comes to billing. It's nice that all messages for a student come up in the same conversation, but it would be nice if I could send message to only Administration or only room staff and also receive notification that my message has been read.
I do wish there were additional custom deductions available rather than a limited amount.
Sometimes employees have trouble accessing their account after the initial invite has been sent.
Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
We decided to go with RUN Powered by ADP® as they seemed to be the most price conscious with the most up-to-date compliance in the field. Often the competitors cost more for individual services or wanted us to buy a much larger bundle of products than we needed.
We have used Sandbox, which was bought out by Procare and will become obsolete. The program had many good features, but in most ways we find that Procare has surpassed Sandbox. The interface as a staff person is very user-friendly, messages are more easily sent to parents, and parents have found this simple to navigate as well
Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
RUN Powered by ADP® has had a meaningful impact on our business by reducing administrative time and lowering compliance risk. Automating payroll and tax filings has saved several hours per pay period that would otherwise be spent on manual calculations, tracking deadlines, and preparing filings. This time savings allows us to focus more on operations and client work.
The platform’s automated tax handling has also reduced the likelihood of penalties or missed filings, which provides financial and operational stability. While the cost of the service can increase as add‑ons are introduced, the reliability of payroll processing and compliance support offsets much of that expense.
Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance.