TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about ADP SmartCompliance

Please fill out the form below to get in touch.

ADP

Connect with ADP

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with ADP so that ADP and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP SmartCompliance

    Score8.3 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A

    Payoneer

    Score8 out of 10
    N/APayoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.N/A
    Pricing
    ADP SmartCompliancePayoneer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP SmartCompliancePayoneer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing varies based upon modules deployed and features enabled.—
    More Pricing Information
    Community Pulse
    ADP SmartCompliancePayoneer
    Considered Both Products
    ADP
    No answer on this topic
    Payoneer
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    107 Answers
    59%
    Would buy again
    17 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    86 Answers
    64%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    111 Answers
    59%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    42 Answers
    48%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    57%
    Implementation went as expected
    16 Answers
    Features
    ADP SmartCompliancePayoneer
    Type of tax
    Comparison of Type of tax features of ADP SmartCompliance and Payoneer
    Feature
    ADP SmartCompliance
    7.4
    26 Ratings
    3% below category average
    Payoneer
    -
    Ratings
    Sales and Use Taxes7.218 Ratings00 Ratings
    Cross-border Taxes7.518 Ratings00 Ratings
    VAT / GST Taxes7.74 Ratings00 Ratings
    Energy and Fuel Taxes7.34 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP SmartCompliance and Payoneer
    Feature
    ADP SmartCompliance
    7.9
    85 Ratings
    1% above category average
    Payoneer
    -
    Ratings
    Geolocation for Tax Assessment8.230 Ratings00 Ratings
    3rd-Party Software Integrations7.453 Ratings00 Ratings
    Tax Data Reporting8.183 Ratings00 Ratings
    Compliance Administration Management8.373 Ratings00 Ratings
    Tax Exemption Processing8.637 Ratings00 Ratings
    Tax Document Management7.875 Ratings00 Ratings
    Complex Tax Scenario Management7.356 Ratings00 Ratings
    Payment Gateways
    Comparison of Payment Gateways features of ADP SmartCompliance and Payoneer
    Feature
    ADP SmartCompliance
    -
    Ratings
    Payoneer
    1.3
    9 Ratings
    140% below category average
    Fraud Detection00 Ratings2.38 Ratings
    API or SDK00 Ratings1.04 Ratings
    Recurring Payment Support00 Ratings1.16 Ratings
    Billing and Invoicing Support00 Ratings1.09 Ratings
    Global Support00 Ratings1.19 Ratings
    Payment Form Acceptance00 Ratings1.08 Ratings
    Best Alternatives
    ADP SmartCompliancePayoneer
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Amazon Pay
    Score9.5 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP SmartCompliancePayoneer
    Likelihood to Recommend
    8.5
    (186 ratings)
    1.0
    (29 ratings)
    Likelihood to Renew
    7.8
    (40 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (46 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (17 ratings)
    -
    (0 ratings)
    Performance
    7.1
    (16 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (45 ratings)
    1.0
    (2 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (32 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    6.6
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    4.3
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.8
    (13 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP SmartCompliancePayoneer
    Likelihood to Recommend
    ADP
    ADP SmartCompliance reduces a great deal of the strain on our department by easily remaining compliant. Particularly with several state and federal demands, payroll compliance can quickly become a struggle; ADP helps us keep all requests and court paperwork in one place. I appreciate how it automates reporting, garnishments, and tax returns to free us from constant concern over missing deadlines or making calculation mistakes. Knowing that things are being correctly handled gives peace of mind, saves time, and lowers double work. With everything being tracked and recorded, it helps reduce back-and-forth while handling notices.
    Incentivized
    Read full review
    Payoneer
    Although the withdrawal is limited to the ACH US accounts, as they aren't real bank accounts, it's a convenient way to get paid fast from Stripe, although if there is a small fee or a chargeback as these are way in payments only, it becomes a nightmare to fix those problems. It does allow the bank accounts to be accepted with Stripe. For any kind of ACH payment to vendors, the service is way too limited, I wasn't able to pay anyone, unless I use the card to do it, as any regular card. In my experience, I think Import export, international trade transactions or high ticket items are impossible due to the small upper limits, for instance I can't use it to pay a vendor for a regular inventory of the latest iPhones(more than a million dollars for just a few items), nor to get paid by an overseas buyer(for instance my clients in Dubai), that buy these items on a daily basis, for these operations is just not suited.
    Incentivized
    Read full review
    Pros
    ADP
    • Allows you to submit for tax jurisdiction setup
    • Has a dashboard to indicate if any tax filings for the quarter are at risk and what the problem might be
    • Has a great layout of all your payroll processing invoices
    • Allows you to download copies of the tax filings ADP does on your behalf
    • Allows you to submit tax notices directly within the site
    Incentivized
    Read full review
    Payoneer
    • It is very well accepted world wide and also accepts more than 150 currencies.
    • A decent and nominal exchange rates of currency as compared to similar platforms like PayPal.
    • I can keep track of all the transactions, payments, balance, etc using Payoneer.
    • It is because of Payoneer we can grow our business globally.
    Incentivized
    Read full review
    Cons
    ADP
    • Local Tax Help - Mainly PA employees. I wish there was an easier way to see that we have the employees setup correctly.
    • Tickets not in emails - What I mean is that they have a ticket system so that you can talk to your account manager, but there is no easy way to then pull up those tickets like you would if it were in emails. Sometimes we want to see how we handled something before and it gets tricky.
    Incentivized
    Read full review
    Payoneer
    • The process of getting payment is a little bit complex in Payoneer as compared to PayPal.
    • Receiving of payments takes a very long time and it's not instant.
    • The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
    Incentivized
    Read full review
    Payoneer
    Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
    Incentivized
    Read full review
    Usability
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
    Read full review
    Payoneer
    No answers on this topic
    Reliability and Availability
    ADP
    Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
    Incentivized
    Read full review
    Payoneer
    No answers on this topic
    Performance
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
    Read full review
    Payoneer
    No answers on this topic
    Support Rating
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
    Read full review
    Payoneer
    The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
    Read full review
    In-Person Training
    ADP
    Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Payoneer
    No answers on this topic
    Online Training
    ADP
    Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
    Incentivized
    Read full review
    Payoneer
    No answers on this topic
    Implementation Rating
    ADP
    I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
    Incentivized
    Read full review
    Payoneer
    No answers on this topic
    Alternatives Considered
    ADP
    We reviewed MasterTax and Ceridian before selecting ADP's Employment Tax four years ago. ADP SmartCompliance was selected because it was thought that this solution would save us time and resources. We have since revisited MasterTax and have looked at Asure as well. These companies offer more control and require more manual intervention before returns are filed and payments made as a tradeoff.
    Incentivized
    Read full review
    Payoneer
    Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and Skrill. But after all these years, Payoneer continues to provide us with the best services, features, and safety overall.
    Incentivized
    Read full review
    Scalability
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
    Read full review
    Payoneer
    No answers on this topic
    Return on Investment
    ADP
    • we were able to outsource our garnishments, so that the bulk task it handled by someone else.
    • we have been able to process tickets quicker for missing deposits can we can see if the payment was sent back from the bank.
    • we are able to fund our final pay payments more efficiently and quicker
    Incentivized
    Read full review
    Payoneer
    • I can receive the money from anywhere around the world, and in any currency.
    • It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
    • Sometimes customer support lacks the ability to satisfy the customer requirements.
    • Required to make two different accounts for receiving and sending money.
    Incentivized
    Read full review
    ScreenShots

    ADP SmartCompliance Screenshots

    Product screenshot