What users are saying about

ADP Workforce Now

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496 Ratings

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101
2 Ratings
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Score 7 out of 101

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Likelihood to Recommend

ADP Workforce Now

With the upgrade to Workforce Now - I love that you can view your payroll preview almost instantly - no more waiting for the reports to process. The ease of making corrections is also very fast. The old system you had to wait a certain amount of time before you could reject a payroll and reprocess once the corrections are made. We have 160 employees and I have payroll completed within 4 hours from reviewing timecards to printing reports and processing the general ledger.
Karen Webb profile photo

Greenshades Software

Greenshades Software is well suited in a business where managers and supervisors may not have the full ability to sit down with each individual employee and manage their hours and time. Greenshades Software provides an easy to use website that is simple and concise. However, there are a few ways that it could be revamped to make it better suited to a larger business.
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Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Greenshades Software
Employee demographic data
ADP Workforce Now
8.2
Greenshades Software
Employment history
ADP Workforce Now
8.2
Greenshades Software
Job profiles and administration
ADP Workforce Now
7.8
Greenshades Software
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Greenshades Software
Organizational charting
ADP Workforce Now
6.7
Greenshades Software
Organization and location management
ADP Workforce Now
7.6
Greenshades Software
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.3
Greenshades Software

Payroll Management

ADP Workforce Now
8.2
Greenshades Software
Pay calculation
ADP Workforce Now
8.8
Greenshades Software
Support for external payroll vendors
ADP Workforce Now
7.6
Greenshades Software
Benefit plan administration
ADP Workforce Now
8.2
Greenshades Software
Direct deposit files
ADP Workforce Now
8.7
Greenshades Software
Salary revision and increment management
ADP Workforce Now
8.0
Greenshades Software
Reimbursement management
ADP Workforce Now
8.0
Greenshades Software

Leave and Attendance Management

ADP Workforce Now
8.3
Greenshades Software
Approval workflow
ADP Workforce Now
8.2
Greenshades Software
Balance details
ADP Workforce Now
8.3
Greenshades Software
Annual carry-forward and encashment
ADP Workforce Now
8.4
Greenshades Software

Employee Self Service

ADP Workforce Now
8.3
Greenshades Software
View and generate pay and benefit information
ADP Workforce Now
8.7
Greenshades Software
Update personal information
ADP Workforce Now
8.8
Greenshades Software
View company policy documentation
ADP Workforce Now
8.6
Greenshades Software
Employee recognition
ADP Workforce Now
7.5
Greenshades Software
View job history
ADP Workforce Now
7.7
Greenshades Software

Asset Management

ADP Workforce Now
6.0
Greenshades Software
Tracking of all physical assets
ADP Workforce Now
6.0
Greenshades Software

HR Reporting

ADP Workforce Now
7.0
Greenshades Software
Report builder
ADP Workforce Now
7.0
Greenshades Software
Pre-built reports
ADP Workforce Now
7.0
Greenshades Software
Ability to combine HR data with external data
ADP Workforce Now
7.0
Greenshades Software

Onboarding

ADP Workforce Now
5.5
Greenshades Software
New hire portal
ADP Workforce Now
6.1
Greenshades Software
Manager tracking tools
ADP Workforce Now
4.8
Greenshades Software

Performance and Goals

ADP Workforce Now
7.7
Greenshades Software
Corporate goal setting
ADP Workforce Now
7.5
Greenshades Software
Individual goal setting
ADP Workforce Now
7.9
Greenshades Software
Line-of sight-visibility
ADP Workforce Now
7.5
Greenshades Software
Performance tracking
ADP Workforce Now
7.9
Greenshades Software

Performance Management

ADP Workforce Now
7.1
Greenshades Software
Performance plans
ADP Workforce Now
7.2
Greenshades Software
Performance improvement plans
ADP Workforce Now
7.0
Greenshades Software
Review status tracking
ADP Workforce Now
7.2
Greenshades Software
Review reminders
ADP Workforce Now
7.0
Greenshades Software
Multiple review frequency
ADP Workforce Now
6.8
Greenshades Software

Succession Planning

ADP Workforce Now
6.0
Greenshades Software
Create succession plans/pools
ADP Workforce Now
5.8
Greenshades Software
Candidate ranking
ADP Workforce Now
5.8
Greenshades Software
Candidate search
ADP Workforce Now
6.3
Greenshades Software
Candidate development
ADP Workforce Now
6.2
Greenshades Software

Recruiting / ATS

ADP Workforce Now
6.8
Greenshades Software
Job Requisition Management
ADP Workforce Now
8.0
Greenshades Software
Company Website Posting
ADP Workforce Now
7.8
Greenshades Software
Publish to Social Media
ADP Workforce Now
7.6
Greenshades Software
Job Search Site Posting
ADP Workforce Now
6.9
Greenshades Software
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Greenshades Software
Applicant Tracking
ADP Workforce Now
7.4
Greenshades Software
Notifications and Alerts
ADP Workforce Now
7.6
Greenshades Software

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • Requesting Time- Off, which can include PTO and sick time.
  • Managing the hours that you have worked during each pay period.
  • Seeing past pay information.
  • Quick access to W-2.
No photo available

Cons

  • Implementation - as an administrator, make sure that you know what's happening at every point of implementation! This process can be disjointed.
  • Training - the learning curve is steep when adapting to this system. Be prepared to spend hours formally training, staying on the phone with customer service, and surfing the "Bridge" (a peer support system). Every minute you invest will be worth your time!
Sarah Hersh, PHR profile photo
  • Better overall website design
  • Easier to edit time slots on timesheet
  • Better notification system for when things need to be approved
No photo available

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now7.3
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We used Run by ADP before Workforce Now and found it to be a much more user friendly and easy to use payroll system but it doesn't have the time and attendance functionality required under the Affordable Care Act. Workforce Now has many more features than Run but lost a lot of the user friendly and ease of use functions that Run provided. We considered Paychex but did not care for their customer service previously and ease of use as well. Workforce Now seemed to have all the features that we were looking for and they work, perhaps just not as seamlessly as it was sold to us
Erin Brouillette profile photo
In my previous place of employment, we used the Paycom system as our resource for managing hours and time. I do believe that the Paycom system had more privacy and safety aspects implemented with their software. However, Greenshades Software is a very user-friendly website that provides all of the resources that are necessary to do the job well!
No photo available

Return on Investment

  • ADP Workforce Now has really moved our organization into a self-service model. We utilize mobile access, iPay, employee engagement via the Portal, etc.
  • The complete separate between HR and Payroll is very challenging and, to be honest, unacceptable. We have learned to work with it but it is a very poor model for Corporate America. But, ADP knows this and will no longer sell this product. Anyone converting to ADP now will have the latest and greatest which hopefully will meet the reporting/functionality of their biggest competitors.
  • The most positive area of WFN is Benefit Administration. It does it all and is very easy to use.
Henri Pichal profile photo
  • Easy to use!
  • Very basic. Not much design quality to it.
  • Gets the job done!
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Greenshades Software

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details