What users are saying about
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504 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101
24 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

SAP Core HR and Payroll

SAP HR can be well suited for global companies with operations in multiple countries. The Payroll module needs to be limited to one instance per country, otherwise trying to maintain multiple countries on the same instance is too complicated.I would not recommend using SAP HR and Payroll for smaller companies because the total cost of ownership and the lack of flexibility will make it unfeasible. There are many cloud-based options now a days available that would fit better for this type of scenario.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
SAP Core HR and Payroll
8.0
Employee demographic data
ADP Workforce Now
8.2
SAP Core HR and Payroll
6.0
Employment history
ADP Workforce Now
8.3
SAP Core HR and Payroll
9.8
Job profiles and administration
ADP Workforce Now
7.9
SAP Core HR and Payroll
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
SAP Core HR and Payroll
9.7
Organizational charting
ADP Workforce Now
6.8
SAP Core HR and Payroll
9.6
Organization and location management
ADP Workforce Now
7.7
SAP Core HR and Payroll
9.7
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
SAP Core HR and Payroll
6.0

Payroll Management

ADP Workforce Now
8.3
SAP Core HR and Payroll
7.5
Pay calculation
ADP Workforce Now
8.9
SAP Core HR and Payroll
9.8
Support for external payroll vendors
ADP Workforce Now
7.7
SAP Core HR and Payroll
6.0
Benefit plan administration
ADP Workforce Now
8.3
SAP Core HR and Payroll
4.7
Direct deposit files
ADP Workforce Now
8.8
SAP Core HR and Payroll
10.0
Salary revision and increment management
ADP Workforce Now
8.0
SAP Core HR and Payroll
9.8
Reimbursement management
ADP Workforce Now
8.3
SAP Core HR and Payroll
5.0

Leave and Attendance Management

ADP Workforce Now
8.5
SAP Core HR and Payroll
6.9
Approval workflow
ADP Workforce Now
8.3
SAP Core HR and Payroll
5.7
Balance details
ADP Workforce Now
8.6
SAP Core HR and Payroll
7.5
Annual carry-forward and encashment
ADP Workforce Now
8.6
SAP Core HR and Payroll
7.5

Employee Self Service

ADP Workforce Now
8.3
SAP Core HR and Payroll
6.6
View and generate pay and benefit information
ADP Workforce Now
8.8
SAP Core HR and Payroll
9.7
Update personal information
ADP Workforce Now
8.8
SAP Core HR and Payroll
9.8
View company policy documentation
ADP Workforce Now
8.7
SAP Core HR and Payroll
2.0
Employee recognition
ADP Workforce Now
7.7
SAP Core HR and Payroll
1.9
View job history
ADP Workforce Now
7.7
SAP Core HR and Payroll
9.7

Asset Management

ADP Workforce Now
6.0
SAP Core HR and Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
SAP Core HR and Payroll

HR Reporting

ADP Workforce Now
7.2
SAP Core HR and Payroll
7.7
Report builder
ADP Workforce Now
7.3
SAP Core HR and Payroll
9.7
Pre-built reports
ADP Workforce Now
7.3
SAP Core HR and Payroll
9.7
Ability to combine HR data with external data
ADP Workforce Now
7.1
SAP Core HR and Payroll
3.6

Onboarding

ADP Workforce Now
5.5
SAP Core HR and Payroll
1.0
New hire portal
ADP Workforce Now
6.1
SAP Core HR and Payroll
1.0
Manager tracking tools
ADP Workforce Now
4.8
SAP Core HR and Payroll
1.0

Performance and Goals

ADP Workforce Now
7.7
SAP Core HR and Payroll
3.3
Corporate goal setting
ADP Workforce Now
7.5
SAP Core HR and Payroll
4.0
Individual goal setting
ADP Workforce Now
7.9
SAP Core HR and Payroll
4.0
Line-of sight-visibility
ADP Workforce Now
7.4
SAP Core HR and Payroll
2.0
Performance tracking
ADP Workforce Now
7.9
SAP Core HR and Payroll
3.0

Performance Management

ADP Workforce Now
7.0
SAP Core HR and Payroll
3.2
Performance plans
ADP Workforce Now
7.2
SAP Core HR and Payroll
3.0
Performance improvement plans
ADP Workforce Now
7.1
SAP Core HR and Payroll
3.0
Review status tracking
ADP Workforce Now
7.1
SAP Core HR and Payroll
4.0
Review reminders
ADP Workforce Now
6.9
SAP Core HR and Payroll
3.0
Multiple review frequency
ADP Workforce Now
6.7
SAP Core HR and Payroll
3.0

Succession Planning

ADP Workforce Now
6.0
SAP Core HR and Payroll
2.8
Create succession plans/pools
ADP Workforce Now
5.8
SAP Core HR and Payroll
2.0
Candidate ranking
ADP Workforce Now
5.8
SAP Core HR and Payroll
2.0
Candidate search
ADP Workforce Now
6.3
SAP Core HR and Payroll
4.0
Candidate development
ADP Workforce Now
6.2
SAP Core HR and Payroll
3.0

Recruiting / ATS

ADP Workforce Now
6.9
SAP Core HR and Payroll
3.1
Job Requisition Management
ADP Workforce Now
8.0
SAP Core HR and Payroll
4.0
Company Website Posting
ADP Workforce Now
8.0
SAP Core HR and Payroll
4.0
Publish to Social Media
ADP Workforce Now
7.8
SAP Core HR and Payroll
2.0
Job Search Site Posting
ADP Workforce Now
6.9
SAP Core HR and Payroll
4.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
SAP Core HR and Payroll
1.0
Applicant Tracking
ADP Workforce Now
7.4
SAP Core HR and Payroll
4.0
Notifications and Alerts
ADP Workforce Now
7.8
SAP Core HR and Payroll
3.0

Pros

ADP Workforce Now

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo

SAP Core HR and Payroll

  • SAP HR is a mature system that provides robust support to global companies, with employees in multiple countries.
  • Because SAP HR is used by many global companies and has a large market share, developers and consultants are usually available.
  • Also, because SAP HR and Payroll have been used for long time, many vendors and providers will be familiar with the system and have pre-defined system interfaces to exchange information.
No photo available

Cons

ADP Workforce Now

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo

SAP Core HR and Payroll

  • Design improvement.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

SAP Core HR and Payroll

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

SAP Core HR and Payroll

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo

SAP Core HR and Payroll

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

SAP Core HR and Payroll

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

SAP Core HR and Payroll

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

SAP Core HR and Payroll

SAP is very intuitive to use and allows us to achieve our goals.
No photo available

Return on Investment

ADP Workforce Now

  • I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.
Karen Webb profile photo

SAP Core HR and Payroll

  • SAP HR is suited for large companies with a sufficient budget. Small budgets will not be able to cover the expensive licensing, technical personnel and consultants required of an SAP installation.
  • In regards to the total cost of ownership, my ROI experience has been that by replacing SAP HR modules with cloud solutions we have been able to reduce the cost up to 60% while modernizing our systems and improving the employee experience.
  • I would encourage decision makers to look for cloud-based alternatives with a robust system integration, before believing that supporting every area of HR with a single SAP installation is a good long-term strategy. Having SAP HR as the core integrated to best-in-class cloud-based systems is a very valid and effective system strategy.
No photo available

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

SAP Core HR and Payroll

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison