What users are saying about

ADP Workforce Now

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484 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
2 Ratings
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Score 10 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Square Payroll

Honestly, I feel that Square payroll is well suited for most sized small to medium businesses. The option to pay both W-2 employees and 1099 contractors is very flexible. At only $5 additional per employee, it scales well. And all of the appropriate forms are filed for you, so there's no need for an expensive accounting firm. One thing that could improve is the explanation of what to expect at the forefront of implementing W-2 employees. Many employers may not understand how the process will affect them money-wise when it comes to paying the taxes, etc. It may scare them off from using a W-2 instead of 1099, which have very different impacts on the employee's tax situation as well.
JoAnna Cohen profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Square Payroll
Employee demographic data
ADP Workforce Now
8.1
Square Payroll
Employment history
ADP Workforce Now
8.1
Square Payroll
Job profiles and administration
ADP Workforce Now
7.7
Square Payroll
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Square Payroll
Organizational charting
ADP Workforce Now
6.7
Square Payroll
Organization and location management
ADP Workforce Now
7.4
Square Payroll
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Square Payroll

Payroll Management

ADP Workforce Now
8.1
Square Payroll
Pay calculation
ADP Workforce Now
8.7
Square Payroll
Support for external payroll vendors
ADP Workforce Now
7.5
Square Payroll
Benefit plan administration
ADP Workforce Now
8.0
Square Payroll
Direct deposit files
ADP Workforce Now
8.6
Square Payroll
Salary revision and increment management
ADP Workforce Now
7.8
Square Payroll
Reimbursement management
ADP Workforce Now
7.8
Square Payroll

Leave and Attendance Management

ADP Workforce Now
8.1
Square Payroll
Approval workflow
ADP Workforce Now
8.1
Square Payroll
Balance details
ADP Workforce Now
8.1
Square Payroll
Annual carry-forward and encashment
ADP Workforce Now
8.1
Square Payroll

Employee Self Service

ADP Workforce Now
8.2
Square Payroll
View and generate pay and benefit information
ADP Workforce Now
8.7
Square Payroll
Update personal information
ADP Workforce Now
8.7
Square Payroll
View company policy documentation
ADP Workforce Now
8.5
Square Payroll
Employee recognition
ADP Workforce Now
7.6
Square Payroll
View job history
ADP Workforce Now
7.6
Square Payroll

Asset Management

ADP Workforce Now
6.0
Square Payroll
Tracking of all physical assets
ADP Workforce Now
6.0
Square Payroll

HR Reporting

ADP Workforce Now
7.0
Square Payroll
Report builder
ADP Workforce Now
7.1
Square Payroll
Pre-built reports
ADP Workforce Now
7.0
Square Payroll
Ability to combine HR data with external data
ADP Workforce Now
7.0
Square Payroll

Onboarding

ADP Workforce Now
5.5
Square Payroll
New hire portal
ADP Workforce Now
6.1
Square Payroll
Manager tracking tools
ADP Workforce Now
4.8
Square Payroll

Performance and Goals

ADP Workforce Now
7.7
Square Payroll
Corporate goal setting
ADP Workforce Now
7.6
Square Payroll
Individual goal setting
ADP Workforce Now
7.8
Square Payroll
Line-of sight-visibility
ADP Workforce Now
7.6
Square Payroll
Performance tracking
ADP Workforce Now
7.9
Square Payroll

Performance Management

ADP Workforce Now
7.4
Square Payroll
Performance plans
ADP Workforce Now
7.6
Square Payroll
Performance improvement plans
ADP Workforce Now
7.4
Square Payroll
Review status tracking
ADP Workforce Now
7.6
Square Payroll
Review reminders
ADP Workforce Now
7.3
Square Payroll
Multiple review frequency
ADP Workforce Now
7.2
Square Payroll

Succession Planning

ADP Workforce Now
6.0
Square Payroll
Create succession plans/pools
ADP Workforce Now
5.8
Square Payroll
Candidate ranking
ADP Workforce Now
5.8
Square Payroll
Candidate search
ADP Workforce Now
6.3
Square Payroll
Candidate development
ADP Workforce Now
6.2
Square Payroll

Recruiting / ATS

ADP Workforce Now
6.6
Square Payroll
Job Requisition Management
ADP Workforce Now
7.9
Square Payroll
Company Website Posting
ADP Workforce Now
7.5
Square Payroll
Publish to Social Media
ADP Workforce Now
7.3
Square Payroll
Job Search Site Posting
ADP Workforce Now
6.6
Square Payroll
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Square Payroll
Applicant Tracking
ADP Workforce Now
7.2
Square Payroll
Notifications and Alerts
ADP Workforce Now
7.5
Square Payroll

Pros

  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo
  • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
  • Direct deposit/debit from your already connected account to the employee.
  • Reporting and management features are simple yet inclusive.
  • Low cost compared to alternative solutions.
JoAnna Cohen profile photo

Cons

  • Managers would like a link to their Outlook calendar for all of their reports' vacation time. Currently, the employee will get a link to add to their personal Outlook just not the managers.
  • Would like to see real time changes when updating any of the configurations pages. It is a pain to have to log off and log back on to see how the changes look.
Karen Webb profile photo
  • More reporting options online. Downloading export is cumbersome.
  • Speedier deposits. 4 day turn around is a problem sometimes.
  • Improve W-2 process, explanations.
JoAnna Cohen profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
Square Payroll9.0
Based on 1 answer
It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
JoAnna Cohen profile photo

Support

ADP Workforce Now6.7
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
Cheaper and easier to implement Square payroll versus the competition. Accessible to the small business. Doesn't have a learning curve. Quick deployment to usage/adoption. The other options don't compare when looked at feature for feature vs. price.
JoAnna Cohen profile photo

Return on Investment

  • By switching from ADP WFN to a smaller payroll provider (with the same capabilities as we were using with ADP), we saved 40%.
Sarah Frindt profile photo
  • Lessened accounting fees.
  • Improved payroll process. Reliability.
  • Adds the the overall ROI of using Square.
JoAnna Cohen profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Square Payroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details