What users are saying about

ADP Workforce Now

470 Ratings
Score 7 out of 101

Viventium Software

2 Ratings
Score 9 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Viventium Software

Love Viventium, can't say enough positive things about our experience. Of course, this is really in comparison to our old vendor. It was easy to implement, has been easy to maintain on a daily basis. There is some functionality that I think could be changed, however, it is minor. Processing payroll, which was our one main pain in the past has become very easy to do, errors are non-existent. While our main payroll person was out, the substitute didn't submit payroll, the error wasn't noticed until 9 am on the day of payroll. The Viventium customer service staff saw to it that everyone was paid that day by 5 pm. Win! Functionality moving around in Viventium has been great, it is easy to move from one employee to the next, or even one screen type between employees. Customization is easy and wonderful.I would say that Viventium is great for a company that wants hands-on customer service in the implementation process. Budget wise, paying per employee per month was a much better pricing model for us, it has saved me in the long run. I am able to run extra checks in the year without having to worry about the expense.
Sabrina Fedorowich profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Viventium Software
Employee demographic data
ADP Workforce Now
8.1
Viventium Software
Employment history
ADP Workforce Now
8.1
Viventium Software
Job profiles and administration
ADP Workforce Now
7.7
Viventium Software
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Viventium Software
Organizational charting
ADP Workforce Now
6.6
Viventium Software
Organization and location management
ADP Workforce Now
7.3
Viventium Software
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
Viventium Software

Payroll Management

ADP Workforce Now
8.1
Viventium Software
Pay calculation
ADP Workforce Now
8.7
Viventium Software
Support for external payroll vendors
ADP Workforce Now
7.5
Viventium Software
Benefit plan administration
ADP Workforce Now
8.0
Viventium Software
Direct deposit files
ADP Workforce Now
8.6
Viventium Software
Salary revision and increment management
ADP Workforce Now
7.9
Viventium Software
Reimbursement management
ADP Workforce Now
7.7
Viventium Software

Leave and Attendance Management

ADP Workforce Now
8.1
Viventium Software
Approval workflow
ADP Workforce Now
8.1
Viventium Software
Balance details
ADP Workforce Now
8.1
Viventium Software
Annual carry-forward and encashment
ADP Workforce Now
8.1
Viventium Software

Employee Self Service

ADP Workforce Now
8.2
Viventium Software
View and generate pay and benefit information
ADP Workforce Now
8.8
Viventium Software
Update personal information
ADP Workforce Now
8.7
Viventium Software
View company policy documentation
ADP Workforce Now
8.6
Viventium Software
Employee recognition
ADP Workforce Now
7.6
Viventium Software
View job history
ADP Workforce Now
7.6
Viventium Software

Asset Management

ADP Workforce Now
6.0
Viventium Software
Tracking of all physical assets
ADP Workforce Now
6.0
Viventium Software

HR Reporting

ADP Workforce Now
7.0
Viventium Software
Report builder
ADP Workforce Now
7.1
Viventium Software
Pre-built reports
ADP Workforce Now
7.0
Viventium Software
Ability to combine HR data with external data
ADP Workforce Now
7.0
Viventium Software

Onboarding

ADP Workforce Now
5.5
Viventium Software
New hire portal
ADP Workforce Now
6.1
Viventium Software
Manager tracking tools
ADP Workforce Now
4.9
Viventium Software

Performance and Goals

ADP Workforce Now
7.8
Viventium Software
Corporate goal setting
ADP Workforce Now
7.7
Viventium Software
Individual goal setting
ADP Workforce Now
7.9
Viventium Software
Line-of sight-visibility
ADP Workforce Now
7.7
Viventium Software
Performance tracking
ADP Workforce Now
7.9
Viventium Software

Performance Management

ADP Workforce Now
7.5
Viventium Software
Performance plans
ADP Workforce Now
7.6
Viventium Software
Performance improvement plans
ADP Workforce Now
7.5
Viventium Software
Review status tracking
ADP Workforce Now
7.7
Viventium Software
Review reminders
ADP Workforce Now
7.4
Viventium Software
Multiple review frequency
ADP Workforce Now
7.3
Viventium Software

Succession Planning

ADP Workforce Now
6.0
Viventium Software
Create succession plans/pools
ADP Workforce Now
5.8
Viventium Software
Candidate ranking
ADP Workforce Now
5.8
Viventium Software
Candidate search
ADP Workforce Now
6.3
Viventium Software
Candidate development
ADP Workforce Now
6.2
Viventium Software

Recruiting / ATS

ADP Workforce Now
6.7
Viventium Software
Job Requisition Management
ADP Workforce Now
7.9
Viventium Software
Company Website Posting
ADP Workforce Now
7.5
Viventium Software
Publish to Social Media
ADP Workforce Now
7.5
Viventium Software
Job Search Site Posting
ADP Workforce Now
6.7
Viventium Software
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Viventium Software
Applicant Tracking
ADP Workforce Now
7.3
Viventium Software
Notifications and Alerts
ADP Workforce Now
7.6
Viventium Software

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • User-friendly, easy to navigate around the system. Employees love it.
  • Payroll is very fast and quick, logical steps.
  • Customer support is great.
Sabrina Fedorowich profile photo

Cons

  • There are often long waits for a customer service representative.
  • We had some employees that had difficulty creating a profile - but it was resolved quickly on the back end.
  • When I get a timecard exception notice, it would be nice to have details (employee name, date of exception) readily available within the notification.
Dixon Pettengill profile photo
  • More items that employees can change (address/withholding)
  • HR having the ability to cancel leave (vacation/PTO/sick) instead of just the manager
  • Ability to show when deductions dropped/started
Sabrina Fedorowich profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Viventium Software9.0
Based on 1 answer
No answer on this topic is available.

Usability

ADP Workforce Now8.1
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
We used Paylocity previously to Viventium. I would say hands down, Paylocity has better functionality and more power. What they are lacking is customer service and accuracy. When it comes to payroll, those are the two things that are critical. Viventium has the backing of a long history of a payroll company, it all depends on what you are looking for. An HRIS, or a payroll company. I wanted a mix of both. I also wanted to move away from the per transaction pricing structure, with Paylocity, we were charged for every little thing. It got to be a hunt for the over charges
Sabrina Fedorowich profile photo

Return on Investment

  • Accurate, integrated Time & Attendance is by far the #1 efficiency for the organization I implemented this system for. They went from paper time sheets to having the ability to have employees enter their time via their smart phone overnight.
  • The more robust and date effective reporting allowed us to finally be able to tear into the data and ensure people were being paid correctly.
  • The prior system was a Citrix based platform that could only be ran on one computer, whereas Workforce Now is internet based, allowing me to work whenever and however I needed to.
Evan Saltzman profile photo
  • Dropped payroll budget
  • Saves time in payroll processing
  • Reporting is easy/quick better functionality
  • Employees love it
Sabrina Fedorowich profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Viventium Software

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
Additional Pricing Details